Latest Product Updates and Feature Enhancements on Unblu

 

Unblu achieves SOC 2 Type 2 recertification with expanded scope to Swiss Sovereign Cloud

Unblu has achieved SOC 2 Type 2 recertification, now including the Swiss Sovereign Cloud, enhancing its security and compliance standards. This expansion builds on their previous certification for Go...ogle Cloud Platform, reinforcing their commitment to secure cloud services for global clients.

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Strategic Partnerships and Integrations of Unblu

 

Backbase partners with Unblu to close the gap between digital convenience and human trust

Backbase and Unblu have formed a strategic partnership to integrate Unblu's conversational engagement platform into Backbase's AI-powered banking platform. This collaboration enables banks to offer s...eamless transitions from digital self-service to human-assisted interactions, enhancing customer experience and maintaining compliance. The solution, available in early 2026, includes live chat, voice, video, and co-browsing capabilities, aiming to deepen customer relationships and accelerate digital transformation in financial institutions.

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Backbase, Unblu team up for AI-enhanced human banking - IBS Intelligence

Backbase and Unblu have partnered to enhance human banking experiences using AI. This collaboration aims to integrate Unblu's digital interaction capabilities with Backbase's banking platform, improv...ing customer engagement and service delivery in the financial sector.

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Backbase and Unblu Partner to Integrate Human Support into Digital ...

Backbase and Unblu have formed a strategic partnership to integrate Unblu's Conversational Engagement Platform into the Backbase platform. This collaboration aims to enhance digital banking by seamle...ssly transitioning from self-service to human support, offering tools like live chat, video calls, and AI-driven chatbots. The joint solution is set to be available globally in early 2026, allowing financial institutions to choose specific Unblu features.

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Unblu Archives - Fintech Schweiz Digital Finance News - FintechNewsCH

Backbase and Unblu have formed a strategic partnership to integrate Unblu's conversational engagement capabilities into Backbase's digital banking platform. This collaboration aims to enhance human s...upport features for financial institutions, improving customer interaction and service delivery.

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Leadership and Executive Team Updates at Unblu

 

Hakan Kocabeyoglu has been elevated to Chief Product Officer at Unblu

Hakan Kocabeyoglu has been promoted to Chief Product Officer at Unblu, transitioning from his role as EVP of Product. With over four years at Unblu, Hakan has significantly contributed to product man...agement and the partner ecosystem. His new role will focus on driving innovation and enhancing customer satisfaction.

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Unblu names Jens Rabe CEO in planned leadership shift

Unblu has appointed Jens Rabe as the new CEO, effective January 2026, succeeding founder Luc Haldimann, who will transition to Chief Strategy Officer. This leadership change is part of a planned evol...ution to drive Unblu's strategic growth and innovation in secure digital engagement for financial services.

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Awards, Recognitions, and Industry Achievements of Unblu

 

Arena international names Unblu outstanding front-end digital solutions provider

Unblu was awarded "Outstanding Front-end Digital Solutions Provider" by Arena International at the 9th Annual Private Banking Conference & Awards 2024 in Zurich. This recognition highlights Unblu's r...ole in enhancing client relationships through secure digital interactions for financial institutions.

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Unblu awarded Outstanding Front-end Digital Solutions Provider at London Event

Unblu received the "Outstanding Front-end Digital Solutions Provider" award at the Private Banking and Wealth Management Conference & Awards 2024 in London. This recognition highlights Unblu's commit...ment to delivering exceptional digital interaction solutions for the wealth management and private banking industry.

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Unblu named as best fit for financial services institutions by Forrester

Unblu has been recognized by Forrester as the "best fit for financial services institutions" in the Forrester Wave report. The report highlights Unblu's strengths in digital customer interaction solu...tions, emphasizing its AI-augmented platform tailored for financial services. Unblu excels in digital interaction orchestration, supporting secure and compliant messaging, voice, and video communications.

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Unblus Chief Legal Officer Elena Gilotta recognized on GC Powerlist

Unblu's Chief Legal Officer, Elena Gilotta, has been recognized in The Legal 500's 2024 Swiss GC Powerlist, highlighting her contributions to Unblu's legal team and business success. This recognition... underscores the importance of the legal department in achieving corporate objectives.

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