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Latest Product Updates and Feature Enhancements on Twilio Engage
Datadog, Twilio emerge as AI beneficiary software companies
Twilio unveiled new platform features at its annual conference on May 6, enhancing AI agent communication and collaboration. Updates include customer data records, agent-to-agent handoffs, and tools ...for generating actionable data lists. CEO Khozema Shipchandler highlighted these features as revenue drivers and efficiency enhancers, positioning Twilio as a key AI solution provider.
Twilio has launched the MCP server and Skills in public beta, enhancing AI coding agents' access to over 1,800 Twilio APIs. The MCP server allows agents to search and retrieve detailed API specificat...ions, while Twilio Skills guide agents in selecting the right APIs for customer engagement. This integration aims to improve coding efficiency and accuracy in building with Twilio's products.
Orchestrate an AI-to-Human Agent Handoff with Twilio Agent Connect and Flex
Twilio has introduced a comprehensive solution for seamless AI-to-human agent handoffs using its Agent Connect, Conversations Orchestrator, Studio, and Flex platforms. This integration ensures a smoo...th transition for customers from virtual to live agents without losing context, enhancing customer experience. The system leverages AI-generated summaries to equip live agents with interaction histories, optimizing customer service operations.
Twilio Brings Customer Engagement Workflows into Claude by Anthropic
Twilio has introduced a new integration with Anthropic's Claude, enabling customer engagement workflows directly within Claude's AI workspace. The Twilio Connector for Claude provides secure, real-ti...me access to Twilio's communications platform, allowing teams to design and implement customer engagement experiences efficiently. This integration leverages Twilio's Model Context Protocol and Skills to enhance Claude's capabilities, offering features like user verification, AI voice agents, and real-time compliance monitoring.
Twilio Conversations - The Engine for Conversational AI
Twilio Conversations introduces a comprehensive platform for conversational AI, integrating channels like voice, SMS, and chat into a unified experience. Key features include Conversation Orchestrato...r for seamless interaction coordination, Conversation Memory for persistent context, and Conversation Intelligence for real-time insights. The platform supports AI agents with tools like Agent Connect, allowing integration with models from AWS, Microsoft, and OpenAI, enhancing customer engagement without vendor lock-in.
Twilio gives bots a memory as it unveils the Nervous System for the AI Agent era
Twilio unveiled its "Nervous System" platform at the SIGNAL conference, introducing Conversation Memory and Conversation Orchestrator to enhance AI agents with persistent memory and intelligent orche...stration. These features aim to improve customer engagement by maintaining context across interactions. Twilio also launched Twilio Email and partnered with Stripe for streamlined service provisioning and billing, reinforcing its role as a comprehensive AI agent infrastructure provider.
Spoke Unveils Brand Evolution and Launches Industry's First Automated Call QA for Mobile Phones at Twilio SIGNAL 2026
Spoke launched Spoke Enlighten, an automated call QA solution for mobile phones, at Twilio SIGNAL 2026. Built on Twilio's platform, it offers 100% call coverage and compliance for mobile users in reg...ulated industries. Spoke Enlighten integrates with Twilio Conversation Intelligence, enhancing mobile call oversight and coaching.
Twilio unveiled new contact center capabilities at its SIGNAL user conference, including Conversation Orchestrator, Memory, Intelligence, and Agent Connect. These features enhance customer interactio...ns by integrating AI to automate workflows and maintain conversation context. Twilio positions itself as an AI infrastructure provider, offering flexible, API-driven solutions for developers and enterprises.
Twilio for Disaster-Ready Communities: Our 2030 Goal
Twilio has announced the "Twilio for Disaster-Ready Communities" initiative, aiming to provide digital early warning systems by 2030. This multi-year commitment involves technology, funding, and empl...oyee engagement to support community-led disaster response efforts. Twilio's platform will enhance the reliability of emergency alerts across multiple channels, while the Twilio.org Impact Fund will empower local organizations with necessary resources.
Twilio launches tools for human & AI conversations
Twilio has launched a suite of new platform products, including Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect, to enhance customer engagement by integra...ting human and AI interactions. These tools aim to maintain context across communication channels, improving customer service and sales experiences. Twilio also introduced a redesigned console and expanded its email and voice AI offerings.
Twilio SIGNAL 2026: Twilio's Next-Gen Engagement Platform
Twilio has launched its next-generation customer engagement platform at Twilio SIGNAL 2026. This platform moves beyond traditional CPaaS, offering continuous, context-aware conversations across chann...els. It includes four new capabilities: conversation memory, orchestrator, intelligence, and agent connect. These features enable seamless interactions between AI and human agents, enhancing customer engagement by maintaining context and continuity.
Twilio unveils new platform capabilities to enhance customer engagement
Twilio has introduced a new suite of AI-driven customer engagement tools at its SIGNAL San Francisco 2026 event. These include Conversation Memory, Conversation Orchestrator, Conversation Intelligenc...e, and Agent Connect, designed to enhance customer interactions by providing persistent memory and real-time context. The platform updates aim to unify multi-channel engagements and integrate seamlessly into existing tech stacks, with features like a redesigned console and data residency for SMS in the EU.
Twilios Next Generation Platform: An Infrastructure Layer for Every Conversation in the Agentic Era
Twilio has launched its next-generation platform, enhancing customer engagement with features like Conversation Memory, Orchestrator, Intelligence, and Agent Connect. These capabilities enable persis...tent, context-rich conversations across channels, integrating AI and human agents. The platform's new Twilio Console and Twilio Email streamline user experience, while updates to Voice AI and data residency expand functionality. Twilio aims to redefine customer engagement with its scalable, model-agnostic infrastructure.
Twilio's Next Generation Platform: An Infrastructure Layer for Every ...
Twilio unveiled its next-generation platform at the SIGNAL conference, introducing capabilities like Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect. Thes...e features enable context-rich, continuous conversations across channels, enhancing customer engagement. The new Twilio Console offers a centralized command center for managing communications. Twilio Email, Voice AI updates, and data residency options were also announced, expanding Twilio's platform capabilities.
Infrastructure for the agentic era: A new conversation layer for the Twilio Platform
Twilio has introduced a new conversation layer for its platform, featuring Twilio Conversation Orchestrator, Memory, and Intelligence. These tools enhance customer engagement by coordinating interact...ions, preserving context, and connecting human and AI agents. The updates include a reimagined Twilio Console, expanded channels, and new voice AI capabilities. Twilio's partnerships with Microsoft and AWS support faster development, offering businesses flexibility and improved customer experiences.
Twilio is now integrated into Stripe Projects, allowing developers to provision Twilio accounts via a single CLI command. This integration streamlines setting up Twilio's communication services, incl...uding email, without needing a browser. It supports AI coding agents, enabling seamless infrastructure setup. Initially available for US developers, Twilio plans to expand to more channels and regions.
Building an Inbound Voice Agent with Twilio and Deepgram
Twilio and Deepgram have released a reference implementation for building inbound telephony voice agents. This solution integrates Twilio's JSON-based audio protocol with Deepgram's Voice Agent API, ...enabling real-time speech-to-text, reasoning, and text-to-speech functionalities. The setup includes features like Twilio request signature validation, native turn-taking, and caller interruption handling, providing a robust framework for various applications.
Twilio Flex Contact Center Goes Fully Embeddable for Businesses
Twilio has launched a fully embeddable version of its Flex contact center using a new SDK, allowing seamless integration into existing web applications and CRMs. This update includes a native integra...tion with Salesforce Voice and introduces a new pricing model based on user and usage. The embeddable architecture aims to reduce operational friction and enhance customer support by integrating AI and human interactions more effectively.
Integrate Google Gemini with Twilio Voice Using ConversationRelay and Python
Twilio has integrated Google Gemini with Twilio Voice using ConversationRelay and Python. This setup enables real-time, interactive voice applications by connecting voice calls to Google's AI model v...ia WebSocket. The integration allows users to have human-like conversations with AI, leveraging FastAPI and Python for server setup. This development enhances Twilio's voice capabilities, offering a robust platform for building advanced voice applications.
Twilio has launched Twilio Flex as an embeddable contact center, allowing enterprises to integrate its capabilities directly into their applications. This move challenges traditional CCaaS models by ...offering greater customization and control over customer experiences. The embeddable model targets enterprises with complex needs, enhancing their ability to tailor customer engagement and integrate AI-driven workflows.
Twilio Expands Flex With Embeddable Contact Center Architecture
Twilio has introduced a new Flex SDK, allowing developers to embed contact center capabilities into existing applications. This move includes Salesforce Voice integration and a new User + Usage prici...ng model, reflecting a shift towards composable architectures in the contact center market. The embeddable platform aims to unify engagement channels and enhance interoperability with enterprise systems.
Twilio Flex Now Available as an Embeddable Contact Center
Twilio has launched an embeddable contact center solution, Twilio Flex, featuring a new Flex SDK and Salesforce Voice integration. This enables businesses to integrate contact center capabilities int...o existing applications, offering enhanced insights and a flexible User + Usage pricing model. The solution supports sub-accounts, facilitating regional and tenant isolation, and aims to streamline customer support infrastructure.
Twilio Flex Goes Embeddable: New SDK & Salesforce Integration
Twilio has launched a new Flex SDK, enabling its contact center platform to be embedded within existing business applications. This includes a native Salesforce Voice integration and a new User + Usa...ge pricing model. The enhancements aim to position Twilio as a core CX infrastructure provider, offering seamless integration and personalization across channels, particularly benefiting enterprises using Salesforce.
Twilio has introduced an embeddable version of its Flex contact center, enhancing integration capabilities for businesses. This launch allows companies to seamlessly incorporate contact center functi...onalities into their existing systems, improving customer interaction and operational efficiency.
Quickly Prototype Twilio Apps with Claude Code Plugins
Twilio introduces the "twilio-claude-plugin," a tool for quickly prototyping Twilio applications using Anthropic's Claude Code plugins. This plugin offers a suite of AI subagents to streamline develo...pment tasks such as system design, testing, and documentation. It simplifies complex workflows, enabling developers to efficiently build Twilio apps with integrated AI assistance.
Activate Warehouse Data Faster with New Advanced Audiences features in Twilio Segment
Twilio has released new features for Linked Audiences in Twilio Segment, enhancing warehouse data activation for marketers. These updates include easier audience building, faster execution, and impro...ved observability. Key features like Entity-Based Linked Audiences and Aggregated Conditions enable marketers to build precise segments directly from warehouse data, reducing manual work and improving personalization. Early results show a 90% reduction in audience run times, enabling quicker and more efficient customer engagement.
Twilio Expands Direct Messaging to All Major North American Operators
Twilio has expanded its direct messaging capabilities to include 10DLC and Toll-Free messaging connections with all major carriers in the U.S. and Canada. This makes Twilio the only CPaaS provider wi...th such comprehensive coverage, enhancing onboarding speed, reliability, and compliance for its customers. The expansion aims to support businesses in achieving secure and efficient communication at scale.
Twilio Segment has introduced new customer intelligence features for advertisers, enhancing audience targeting and engagement. The updates include AI-driven predictions, new integrations with Amazon,... Reddit, and Microsoft, and tools for managing audience data with privacy controls. These enhancements aim to optimize ad budgets and improve return on ad spend by leveraging real-time, first-party, and AI data.
Twilio has expanded its Programmable Messaging service to include RCS support on AT&T, completing full U.S. carrier coverage. This integration allows brands to deliver rich, interactive messaging exp...eriences across all major U.S. carriers, enhancing customer engagement with app-like messaging. Twilio's platform automatically upgrades messages to RCS where supported, with fallback to SMS/MMS, and simplifies the activation process through its console.
Twilio adds direct carrier connections for U.S., Canada messaging
Twilio has enhanced its messaging capabilities by adding direct carrier connections for the U.S. and Canada. This improvement aims to provide more reliable and efficient messaging services for users ...in these regions.
Twilio Becomes the Only Cloud Communications Provider ...
Twilio has become the only CPaaS provider with direct 10DLC and toll-free connections across all major carriers in the U.S. and Canada. This expansion enhances Twilio's messaging capabilities, offeri...ng faster onboarding, improved reliability, and compliance. The direct connections streamline customer onboarding and optimize traffic management, supporting Twilio's mission to provide secure, scalable communications infrastructure.
Twilio Flex Announces Public Beta of Compatibility with Microsoft Azure Virtual Desktop
Twilio Flex has launched a public beta for its integration with Microsoft Azure Virtual Desktop, enhancing contact center operations. This integration allows Twilio Flex users to leverage Azure's Vir...tual Desktop Infrastructure, improving audio quality in voice calls through Microsoft's multimedia redirection. The feature supports Flex UI 2.4.1 and later, offering a secure and scalable solution for remote access.
Twilio says direct carrier links cut 10DLC onboarding to days
Twilio has announced that its direct carrier links have significantly reduced the onboarding time for 10DLC (10-digit long code) messaging services to just a few days. This enhancement streamlines th...e process for businesses to implement messaging solutions, improving efficiency and speed.
Twilio Becomes the Only Cloud Communications Provider with Direct 10DLC ...
Twilio has become the only CPaaS provider with direct 10DLC and toll-free connections across all major carriers in the US and Canada. This expansion enhances Twilio's messaging reliability, speed, an...d compliance, allowing customers to onboard faster and manage communications more efficiently.
Twilio Becomes the Only Cloud Communications Provider with Direct 10DLC ...
Twilio has become the only CPaaS provider with direct 10DLC and toll-free connections across major carriers in the US and Canada. This expansion enhances message throughput, reliability, and complian...ce, enabling faster customer onboarding. Twilio's infrastructure supports secure, real-time interactions, handling over 2.5 trillion interactions in 2025 with 99.999% API availability.
Twilio's AI Platform Shift Puts Growth Mix And Margins In Focus
Twilio is transitioning to an AI-driven, multi-product communications platform, moving beyond basic messaging. This shift includes AI tools integrated with products like Flex, Segment, and Verify, ai...ming for deeper customer relationships and improved margins. The company targets higher profitability through this strategy, despite challenges from competition and reliance on lower-margin messaging.
Twilio has expanded its Interconnect service to So Paulo, Brazil, enhancing its global private network connectivity. This expansion allows businesses in South America to choose optimal connectivity o...ptions, improving call quality, security, and data management through dedicated infrastructure. Twilio Interconnect offers Cross Connect, Third Party Exchange, and VPN options for secure and reliable network performance.
Twilio's Strategies for Secure AI Scaling and Risk Mitigation - WebProNews
Twilio outlines strategies for secure AI scaling, focusing on data governance, compliance with regulations like GDPR, and zero-trust architectures. The company emphasizes partnerships and talent trai...ning to mitigate risks and foster innovation. Twilio's approach includes integrating AI with existing security frameworks and leveraging partnerships to enhance security ecosystems, demonstrating its commitment to secure AI deployment across various sectors.
Launch WhatsApp faster with Twilio: Senders API GA, plus Typing Indicators, Flows, and a smoother ISV experience
Twilio has announced the general availability of its WhatsApp Senders API, enhancing WhatsApp integration for businesses. This API allows for programmatic creation and management of WhatsApp senders,... improving onboarding and scalability. Additional features include Typing Indicators and WhatsApp Flows, which enhance customer engagement and experience. These updates aim to streamline operations for enterprises and ISVs, offering a comprehensive platform for managing communications across multiple channels.
Twilio has formed a multi-year strategic partnership with AEG to enhance fan engagement in ticketing, sports, and live entertainment. This collaboration focuses on personalized fan experiences, lever...aging Twilio's cloud communications platform to improve customer interactions across various sectors.
Twilio and Spoke Make Voice AI Growth a Daily Habit
Twilio and Spoke have partnered to enhance Voice AI capabilities, focusing on data-driven insights to improve customer interactions and agent performance. Twilio's Voice Insights and Spoke Enlighten ...provide comprehensive call analysis, enabling real-time issue resolution, personalized coaching, and improved customer trust. This collaboration aims to deliver measurable ROI and continuous growth through advanced voice data analytics.
Building an Outbound Voice Agent with Twilio and Deepgram
Twilio and Deepgram have collaborated to develop an outbound voice agent solution. This system integrates Twilio's communication APIs with Deepgram's Voice Agent API to automate outbound calls, detec...t voicemail, and log structured call outcomes into CRMs. The setup includes a Python-based architecture and a setup wizard for deployment on Fly.io, requiring a Twilio account and Deepgram API key.
Building a Greeting Card Generator with the Lovable Twilio Connector
Lovable has released a Twilio integration, enabling users to incorporate Twilio-powered communications workflows into Lovable apps. This integration allows for the creation of applications like a gre...eting card generator, which can send customized cards via WhatsApp, SMS, or MMS using Twilio's API. The integration simplifies building prototypes with communication features, showcasing Twilio's capabilities in enhancing app functionality.
Twilio and Datadog have integrated their platforms to enhance cloud communications. This integration allows users to monitor performance, optimize costs, and detect security threats in real-time. Key... features include message and call log analysis, security threat detection via Datadog's Cloud SIEM, and cloud cost management. The integration aims to provide Twilio users with improved visibility and control over their communications infrastructure.
Monetize RCS & WhatsApp Bots with Stripe and Twilio
Twilio and Stripe enable monetization of chatbots on RCS and WhatsApp by integrating payment capabilities directly into messaging interactions. This setup allows developers to implement paywalls with...in chatbots, facilitating seamless user experiences without requiring additional apps or logins. The integration supports structured, interactive messages, enhancing user engagement and enabling premium content delivery.
Twilio has expanded its partnership with Televox, a division of WestCX, to enhance the use of Rich Communication Services (RCS) for secure messaging in healthcare and regulated sectors. This collabor...ation underscores Twilio's role in compliance-driven workflows but hasn't significantly impacted its stock, as investors already anticipated the outcome. Twilio continues to face challenges in balancing growth with profitability due to high carrier fees.
PGA of America extends Twilio partnership through 2028
The PGA of America has extended its strategic partnership with Twilio through 2028, designating Twilio as its exclusive cloud communications partner. This expanded partnership will see the PGA of Ame...rica implement additional Twilio products like Segment, SendGrid, and Flex to enhance its CRM and marketing platforms, enabling personalized member communications.
Twilio and PGA of America Announce Strategic Multi-Year Partnership to Transform the Lifelong Journey for Golfers
Twilio and the PGA of America have formed a strategic multi-year partnership, designating Twilio as the "Exclusive Cloud Communications Partner" through 2028. This collaboration will enhance personal...ized engagement for PGA's 30,000 professionals and millions of golfers using Twilio's platform, including Segment, SendGrid, and Flex, to optimize communications and deepen relationships.
Twilio and PGA of America spotlight the rise of engagement platforms
Twilio expands its partnership with the PGA of America to enhance fan engagement through continuous, data-driven platforms. This collaboration leverages first-party data for real-time personalization... across channels like SMS, email, and mobile apps. The partnership aims to transform traditional sports event interactions into ongoing digital relationships, showcasing Twilio's scalable engagement solutions.
Twilio partners with PGA of America through 2028 as cloud communications provider
Twilio has entered a multi-year partnership with the PGA of America, becoming its exclusive cloud communications provider through 2028. The PGA will expand its use of Twilio's platform, integrating S...egment, SendGrid, and Flex to enhance member communications and develop a personalized CRM system. Twilio gains brand visibility at major PGA events and continues its presence in sports and entertainment sectors.
Twilio Partnerships Test Higher Value Communications Across Sports And Healthcare
Twilio has secured a multi-year partnership with the PGA of America to enhance digital engagement at golf events, and is expanding secure RCS messaging in healthcare through a collaboration with Tele...vox. These partnerships highlight Twilio's focus on complex communication needs in regulated industries, showcasing its platform's capabilities in high-value, compliance-heavy scenarios.
Twilio, PGA of America ink new multiyear partnership
Twilio and the PGA of America have entered a multiyear partnership, making Twilio the exclusive cloud communications sponsor for PGA events through 2028. This expands their decade-long relationship, ...enhancing personalized communications and data tools for the PGA. Twilio will gain branding and hospitality benefits at PGA events, aligning with its target audience.
Twilio Partnerships Test Higher Value Communications Across Sports And ...
Twilio has entered a multi-year partnership with the PGA of America to become its exclusive cloud communications partner through 2028, enhancing digital engagement for PGA members and fans. Additiona...lly, Twilio is expanding secure RCS messaging in regulated industries through a collaboration with Televox, targeting healthcare deployments. These agreements highlight Twilio's focus on high-value, compliance-heavy communication solutions.
Televox Expands Secure, Interactive RCS Messaging with Twilio to Power the Next Generation of Regulated Customer Engagement Through WestCX
Televox, part of WestCX, has expanded its deployment of Rich Communication Services (RCS) powered by Twilio. This expansion enables organizations in regulated industries, such as healthcare, to deliv...er secure, interactive, and branded customer communications. The integration with Twilio's infrastructure enhances engagement by providing rich media, verified sender identities, and real-time analytics, with an expected increase in conversion and response rates.
Your doctors texts, upgraded: Televox and Twilio push secure RCS
Televox and Twilio have collaborated to enhance secure RCS (Rich Communication Services) for healthcare communications, allowing doctors to send upgraded, secure text messages to patients. This partn...ership aims to improve patient engagement through advanced messaging capabilities.
Televox and Twilio have partnered to enhance Rich Communication Services (RCS) capabilities. This collaboration aims to improve communication solutions by leveraging Twilio's APIs and Televox's exper...tise in customer engagement.
Twilio And KPN RCS Deal Puts Messaging Margins And Adoption In Focus
Twilio and KPN Netherlands have partnered to launch RCS Business Messaging across the Netherlands. This collaboration aims to enhance secure, interactive messaging for businesses, positioning Twilio ...at the core of this rollout. The partnership could influence business adoption of richer messaging formats, aligning with Twilio's focus on AI-powered communication tools.
DITO teams up with Shush, Twilio to launch network-based authentication
DITO Telecommunity, Shush, and Twilio have collaborated to launch the Silent Network Authentication (SNA) service in the Philippines. This service replaces the traditional SMS-based OTP system with a... more secure network-based authentication method. Twilio's integration enables enterprises to access authentication capabilities using secure carrier-level data, enhancing security against fraud and SIM-swap attacks.
Partnerschap tussen Twilio en KPN maakt de volgende generatie veilige zakelijke berichten ...
Twilio has announced a partnership with KPN Nederland to deliver Rich Communication Services (RCS) Business Messaging to major mobile operators in the Netherlands. This collaboration, unveiled at the... Mobile World Congress, involves Twilio and Google, enhancing secure business messaging capabilities.
Twilio has partnered with KPN Netherlands to enable nationwide Rich Communication Services (RCS) Business Messaging across all major mobile operators in the Netherlands. This collaboration, supported... by Google's RCS platform, allows businesses to enhance customer communication with interactive features like verified sender identity and rich media. The partnership aims to modernize customer engagement and expand RCS adoption, with iOS support expected in 2026.
Twilio and KPN partnership unlocks the next generation of secure ...
Twilio and KPN have partnered to launch nationwide Rich Communication Services (RCS) Business Messaging in the Netherlands, powered by Google. This collaboration enables businesses to use interactive... messaging features, enhancing customer engagement and trust. The initiative marks a significant step in modernizing business communications, with expanded device support expected in 2026.
Twilio and KPN Partnership Unlocks the Next Generation of Secure Business Messaging in the Netherlands, Powered by Google
Twilio has partnered with KPN Netherlands to launch nationwide Rich Communication Services (RCS) Business Messaging, supported by Google, across all major mobile operators in the Netherlands. This co...llaboration allows businesses to enhance customer engagement with secure, interactive messaging features. The initiative aims to modernize communications and expand RCS adoption, providing businesses with rich engagement data and ensuring comprehensive reach.
Twilio Announces Nationwide RCS Business Messaging in the Netherlands
Twilio has partnered with KPN Netherlands to launch nationwide Rich Communication Services (RCS) Business Messaging in the Netherlands. This collaboration, announced at Mobile World Congress, integra...tes Twilio and Google's technologies to enhance business messaging with features like verified sender identity and interactive media. The initiative aims to modernize customer communications and expand RCS adoption across major mobile operators in the country.
Twilio Partners with KPN Netherlands to Launch RCS Business Messaging
Twilio announced a partnership with KPN Netherlands to launch Rich Communication Services (RCS) Business Messaging across major mobile operators in the Netherlands. This collaboration, supported by G...oogle's RCS for Business platform, enhances business communication with features like sender identity and action buttons. Expanded support for iOS devices is anticipated in 2026.
Twilio partners with KPN to enable RCS business messaging in Netherlands
Twilio has partnered with KPN to launch Rich Communication Services (RCS) business messaging in the Netherlands, covering all major mobile operators. This collaboration, announced at Mobile World Con...gress, integrates Google's RCS for Business platform, allowing businesses to enhance messaging with interactive features and brand engagement. The initiative aims to expand RCS adoption across Android and iOS devices by 2026.
Twilio Partners with KPN to Enhance Secure Business Messaging in the Netherlands Using ...
Twilio and KPN have partnered to enhance secure business messaging in the Netherlands. This collaboration integrates Twilios communication platform with KPNs network, leveraging Google technology to ...improve data privacy and cybersecurity. The initiative introduces advanced encryption and authentication protocols, offering a unified platform for secure communication.
Twilio and KPN Partnership Unlocks the Next Generation of Secure ...
Twilio and KPN have partnered to launch nationwide RCS Business Messaging in the Netherlands, enhancing secure, interactive communication for businesses. This collaboration, supported by Google, allo...ws enterprises to adopt RCS at scale, offering features like verified sender identity and rich media formats. The initiative aims to modernize customer engagement and expand market reach across Android and iOS devices.
Twilio and AEG partner to personalise fan engagement across venues ...
Twilio has formed a strategic partnership with AEG to enhance fan engagement across venues using Twilio's customer engagement platform, including Twilio Segment, Programmable Messaging, and Twilio Ve...rify. This collaboration will personalize communication and improve fan experiences at venues like Crypto.com Arena and AXS ticketing platform, expanding Twilio's brand presence in the sports and entertainment sectors.
Infiflex Expands Global Reach by Joining the Twilio Partner Network - EIN Presswire
Infiflex has joined the Twilio Partner Network as an Independent Software Vendor and Implementation Partner. This collaboration enables Infiflex to integrate Twilio's communication APIs with its own ...solutions, enhancing customer engagement for SMBs and midmarket companies. The partnership aims to provide enterprise-grade communication tools, including programmable voice, SMS, and messaging APIs, to simplify technology for businesses.
Mergers, Acquisitions, and Business Moves by Twilio Engage
Twilio Acquired Stytch, an Identity Platform for AI Agents
Twilio has completed the acquisition of Stytch, an identity platform for AI agents. This acquisition will enhance Twilio's platform by integrating Stytch's authentication technology, supporting Twili...o's vision of advanced customer engagement through AI. The collaboration aims to develop next-generation authentication solutions for AI agents, focusing on secure, personalized, and real-time identity management.
Twilio reported its latest quarterly results in May 2026, emphasizing a shift towards profitability and platform business. The company is focusing on high-margin applications and customers with highe...r lifetime value while reducing less profitable messaging volumes. This strategic pivot aims to enhance Twilio's profitability amid changing investor expectations, highlighting the importance of communication APIs and platform solutions for sustainable growth.
Twilio Inc-Aktie (US90138F1021): Wachstum mit Profit ...
Twilio has released its latest quarterly financial results, emphasizing a shift towards profitable growth. The company highlights efficiency programs and cost control measures to improve margins. Twi...lio's business model focuses on cloud-based communication services, including SMS, voice, and email APIs, with a growing emphasis on data-driven customer engagement solutions.
Twilio Just Reported Its Fastest Growth Since 2022. AI Is Helping, Not Hurting, TWLO Stock.
Twilio reported its fastest growth since 2022, driven by AI integration. The company's Q1 earnings exceeded expectations with $1.41 billion in revenue and $1.50 per share earnings. New partnerships a...nd strong voice AI performance contributed to this success. Twilio's forward P/E ratio reached an all-time high, reflecting its stock's recent surge.
Twilio reported Q1 2026 results with a 20% revenue increase to $1.41 billion, surpassing expectations. Non-GAAP profit was $1.50 per share, beating estimates by 18%. Revenue guidance for Q2 is set at... $1.43 billion. The company highlighted growth in voice and messaging products and plans for new platform innovations. Management noted ongoing investments in AI and go-to-market strategies.
Twilio's stock is soaring. Its CEO explains how AI helped turn things around.
Twilio's CEO, Khozema Shipchandler, attributes the company's recent stock surge and financial turnaround to strategic AI integration and operational changes. Despite investor pressure to divest Segme...nt, Twilio retained it, enhancing AI-driven customer engagement. The company reported a 20% revenue growth and achieved GAAP profitability, with AI tools boosting employee productivity by 15%. Twilio aims to leverage AI for future growth, positioning itself as a key infrastructure provider in the SaaS sector.
Twilio Announces First Quarter 2026 Results - Company Announcement
Twilio reported a 20% year-over-year revenue increase to $1.41 billion for Q1 2026, with GAAP income from operations rising 366% to $108 million. Non-GAAP income from operations increased 31% to $279... million. The company also repurchased $253.4 million in shares and raised its full-year revenue growth forecast to 14%-15%.
Twilio (TWLO) Q1 Earnings and Revenues Beat Estimates
Twilio reported Q1 earnings of $1.5 per share, surpassing the Zacks Consensus Estimate of $1.27. Revenues reached $1.41 billion, exceeding expectations by 4.93%. The company has consistently beaten e...arnings and revenue estimates over the past four quarters. Despite this, Twilio's stock has underperformed the market this year.
Twilio lifts 2026 targets after a $1.41B quarter and 20% growth
Twilio reported a strong first quarter for 2026, with revenue reaching $1.41 billion, a 20% increase year-over-year. The company achieved a GAAP gross profit of $684 million and a non-GAAP gross prof...it of $697 million. Twilio also raised its revenue growth targets for 2026, projecting a 14% to 15% increase. The company repurchased $253.4 million in shares, continuing its $2 billion buyback program.
Twilio to Announce First Quarter 2026 Results on April 30, 2026
Twilio will announce its first quarter 2026 financial results on April 30, 2026, after market close. A conference call will follow to discuss the results with investors.
Twilio earnings top estimates. Management touts new voice AI assistant.
Twilio's recent earnings exceeded expectations, driven by the introduction of a new voice AI assistant. This innovation is part of Twilio's strategy to enhance its communications platform with AI cap...abilities.
Twilio Announces Fourth Quarter and Full Year 2025 Results
Twilio reported its fourth quarter and full year 2025 financial results, showcasing a 14% increase in revenue to $5.07 billion. The company achieved GAAP income from operations of $158 million and no...n-GAAP income of $924 million for the year. Twilio also announced a share repurchase program and provided guidance for 2026, expecting continued revenue growth and strong non-GAAP income.
Twilio reported Q4 revenue of $1.37 billion, surpassing analyst expectations of $1.32 billion, and adjusted earnings of $1.33 per share, above the estimated $1.24. The company saw a 14% year-over-yea...r revenue increase and grew active customer accounts to over 402,000. Twilio's guidance for Q1 and full-year 2026 also exceeded estimates, highlighting its strong financial performance and strategic positioning in AI-driven communications infrastructure.
Twilio Appoints Former Workday Co-President Doug Robinson to Board ...
Twilio has appointed Doug Robinson, former Co-President of Workday, to its Board of Directors. Robinson's extensive experience in scaling global organizations and overseeing go-to-market strategies a...ligns with Twilio's strategic goals, particularly in expanding its platform and enhancing its AI capabilities. This move underscores Twilio's commitment to growth and operational excellence in the AI-driven tech landscape.
Twilio has appointed Doug Robinson as a Class I director on its Board and a member of the Compensation and Talent Management Committee, effective March 24, 2026. This appointment increases the Board ...size from nine to ten members.
Twilio's Board Hires Doug Robinson to Scale AI-Driven Growth
Twilio appoints Doug Robinson to its board to drive AI-driven growth and transform its go-to-market strategy. Robinson's expertise in scaling enterprise platforms is expected to enhance Twilio's oper...ational rigor and platform scaling efforts. This strategic move aims to bolster Twilio's position in communications infrastructure, emphasizing quality and cash flow stability over speculative AI growth.
Twilio Appoints Doug Robinson to Board of Directors
Twilio has appointed Doug Robinson to its Board of Directors. Robinson, a former Co-President of Workday, brings extensive experience in scaling global organizations. His expertise is expected to aid... Twilio's growth and transformation as it aims to become a foundational infrastructure platform in the AI era.
Twilio Appoints Doug Robinson to Board of Directors
Twilio has appointed Doug Robinson to its Board of Directors, effective immediately. Robinson, formerly Co-President of Workday, brings extensive experience in scaling global organizations. His exper...tise will support Twilio's growth and go-to-market transformation as it aims to become a foundational infrastructure platform in the AI era.
Awards, Recognitions, and Industry Achievements of Twilio Engage
Twilio Maintains Leader Status in Gartner's 2026 CPaaS Magic Quadrant
Twilio has been named a Leader in Gartner's 2026 CPaaS Magic Quadrant for the fourth consecutive year, excelling in Ability to Execute. The recognition highlights Twilio's strategic focus on AI-drive...n communication solutions, including Voice AI and Agentic Platform Capabilities, reinforcing its leadership in the CPaaS market.
Twilio Named a Leader for the Fifth Time in IDC Marketscape for CPaaS!
Twilio has been recognized as a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment report. This marks the fifth time Twilio has received this... recognition, highlighting its dominance in the evolving CPaaS market. The report emphasizes Twilio's innovation in AI-driven solutions, trusted communications, and personalized customer engagement.
Twilio Named a Leader in the 2026 IDC MarketScape for Worldwide ...
Twilio has been recognized as a Leader in both the 2026 IDC MarketScape for Worldwide Communications Engagement Platforms and the Omdia Universe for Customer Engagement Platforms. These accolades hig...hlight Twilio's strong integration of communications, customer data, and AI capabilities, as well as its extensive partner ecosystem. The recognition underscores Twilio's leadership in CPaaS, CDP, and AI-driven customer engagement solutions.
Twilio has been recognized as a leader in the 2026 IDC MarketScape for Worldwide Communications Engagement Platforms and the 2026 Omdia Universe for Customer Engagement Platforms. This recognition hi...ghlights Twilio's strong integration of communications, customer data, and AI capabilities, affirming its leadership in CPaaS, CCaaS, and CDP sectors. The company continues to innovate with offerings like Rich Communication Services and Flex Embeddable Contact Center.
Twilio has been recognized as a leader by IDC and Omdia in their 2026 rankings, highlighting Twilio's strong position in the communications API market.
Twilio Named a Leader in the 2026 IDC MarketScape for Worldwide ...
Twilio has been recognized as a Leader in the 2026 IDC MarketScape for Worldwide Communications Engagement Platforms and the Omdia Universe for Customer Engagement Platforms. These accolades highligh...t Twilio's strong integration of communications, customer data, and AI capabilities, as well as its extensive partner ecosystem. This recognition underscores Twilio's leadership in CPaaS, CCaaS, CDP, and AI convergence.
