Total Expert Overview

Total Expert is a customer engagement platform designed for financial institutions. Sustainable growth and increased loyalty are achieved through its purpose-built features.

Use Cases

Customers recommend Engagement Management, Social Media Management, Communication Management, as the business use cases that they have been most satisfied with while using Total Expert.

Other use cases:

  • Relationship Management
  • Onboarding
  • Campaign Management
  • Generation Of New Leads
  • Workflow Management
  • Capturing Leads
  • Lead Qualification: Technographic
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Total Expert.

Other priorities:

  • Scale Best Practices
  • Acquire Customers
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Improve Stakeholder Relations
  • Launch New Products
  • Establish Thought Leadership
  • Build Brand Awareness
  • Manage Risk
See all business priorities See less business priorities

Total Expert Use-Cases and Business Priorities: Customer Satisfaction Data

Total Expert works with different mediums / channels such as Social Media, Video, E-Mail, etc.

Total Expert's features include Personalization, Landing Page, Templates, etc.

Reviews

"I think that the system makes loan originators more productive. They don't have to think about things they can, essentially, set it and forget it." - Kelly Gill

Total Expert, Broadridge Distributed Marketing Solution, AiTrillion, Alyce, Plumb5, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Total Expert

Top Industries

  • Financial Services
  • Banking
  • Real Estate

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Total Expert is popular in Financial Services, Banking, and Real Estate and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Total Expert Use Cases

What Are the key features of Total Expert for Engagement Management?

Total Expert offers a comprehensive engagement management platform designed for financial institutions. The platform facilitates personalized, automated engagement at scale, leveraging expert content and integrating with existing technology systems. Total Expert enables institutions to enhance customer experience through deeper insights and multichannel communication.
"...Quickly identify the next best engagement with lead-generation, predictive analytics, and content tools. ..." Deliver a Connected Customer Experience

How does Total Expert address your Social Media Management Challenges?

Total Expert enables the creation and deployment of social media posts. The platform centralizes social media management. The software features flexible permission controls and analytics options.
"...However, independent mortgage lenders and financial institutions have to be careful when it comes to posting on social media platforms...." Aug. 27: Subservicer survey, social media, DPA, multicultural products; wallowing in training, webinars, & events

How can Total Expert enhance your Communication Management process?

How can Total Expert optimize your Relationship Management Workflow?

How can Total Expert optimize your Onboarding Workflow?

37+ more Business Use Cases

31 buyers and buying teams have used Cuspera to assess how well Total Expert solved their Marketing Automation needs. Cuspera uses 1037 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Total Expert testimonial

Kelly Gill

Brand Director

Motto Franchising, LLC

I think that the system makes loan originators more productive. They don't have to think about things they can, essentially, set it and forget it. Testimonial By Kelly Gill
Total Expert testimonial

Dan Catinella

Chief Digital Officer

Finance of America

We've been able to cultivate prospects stay in front of them through a series of automations and drips throughout the process as soon as they make first contact with us. Testimonial By Dan Catinella
Total Expert testimonial

Michael Guidotti

Director of Integration and Branch Technology

American Pacific Mortgage

Whether [relationship managers] are communicating via video, via text messaging, they're able to do it all within the Total Expert platform, which creates a more simplistic approach. Testimonial By Michael Guidotti
CUSTOMERS TESTIMONIALS
Total Expert testimonial

Kelly Gill

Brand Director

Motto Franchising, LLC

I think that the system makes loan originators more productive. They don't have to think about things they can, essentially, set it and forget it. Testimonial By Kelly Gill
Total Expert testimonial

Dan Catinella

Chief Digital Officer

Finance of America

We've been able to cultivate prospects stay in front of them through a series of automations and drips throughout the process as soon as they make first contact with us. Testimonial By Dan Catinella
Total Expert testimonial

Michael Guidotti

Director of Integration and Branch Technology

American Pacific Mortgage

Whether [relationship managers] are communicating via video, via text messaging, they're able to do it all within the Total Expert platform, which creates a more simplistic approach. Testimonial By Michael Guidotti

Case Studies

COMPANY CASE STUDIES
Total Expert case study
Case Study Prosperity Home Mortgage

Prosperity Home Mortgage Propels Loan Officer Productivity with Total Expert

Read More
Total Expert case study
Case Study American Pacific Mortgage

American Pacific Mortgage Manages Customer Relationships with Total Expert

Read More
Total Expert case study
Case Study Assurance Financial

Assurance Financial Producers Expand Book of Business with Total Expert

Read More

Video

Total Expert Welcome & Overview

Video Thumbnail

Frequently Asked Questions(FAQ)

for Total Expert

What is Total Expert?

Total Expert is an enterprise marketing and customer engagement platform built for financial services to drive growth and create customers for life with a marketing operating system. It helps to scale best practices and improve digital and social presence.

Total Expert helps to combine marketing and CRM functionality with the proprietary intelligent automation engine, empowering to manage the customer journey across the entire lifecycle.

Total Expert features include nurturing relationships and reach consumers with the right message at the right time on the right channel, deliver a superior experience with automated and personalized email engagement across the customer journey, engage consumers with an integrated SMS marketing strategy that supports customers across the entire journey, develop strategic co-marketing partnerships or unlock cross-sell opportunities across lines of business and many more.

What is Total Expert used for?

Total Expert is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Engagement Management, Social Media Management and Communication Management .

What are the top features of Total Expert?

Personalization, Landing page and Templates are some of the top features of Total Expert.

Who uses Total Expert?

Total Expert is used by Financial Services, Banking and Real Estate among other industries.

What are Total Expert alternatives?

Broadridge Distributed Marketing Solution, AiTrillion, Alyce and Plumb5 are popular alternatives for Total Expert.

Where is Total Expert located?

Total Expert is headquartered at 1600 Utica Ave S, Suite 600, St. Louis Park, Minnesota 55416, US.
lightning

Peers used Total Expert for engagement management and social media management

Total Expert Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (11)
Analytics

4.65/5 ★

Read Reviews (51)
Custom Reports

4.55/5 ★

Read Reviews (109)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (11)
Analytics

4.65/5 ★

Read Reviews (51)
Custom Reports

4.55/5 ★

Read Reviews (109)

Software Failure Risk Guidance

?

for Total Expert

Overall Risk Meter

Low Medium High

Top Failure Risks for Total Expert

Total Expert Feeds

Total Expert Launches Partner Marketplace Enabling Financial Services Customers to Implement a Custom MarTech Stack with Best-in-Class Providers

The Partner Marketplace enables financial services marketers to implement a custom MarTech stack with best-in-class providers.

The post Total Expert Launches Partner Marketplace Enabling Financial Services Customers to Implement a Custom MarTech Stack with Best-in-Class Providers appeared first on Total Expert.

26 Jun 2024 - source

Crawl to Run: Navigating a Digital Transformation at Horicon Bank

We are just getting started on our Total Expert journey. Knowing what lies ahead and the untapped potential is exhilarating.

The post Crawl to Run: Navigating a Digital Transformation at Horicon Bank appeared first on Total Expert.

19 Jun 2024 - source

Total Expert Profile

Company Name

Total Expert

Company Website

https://totalexpert.com/

HQ Location

1600 Utica Ave S, Suite 600, St. Louis Park, Minnesota 55416, US

Employees

101-250

Social

Financials

SERIES B