Winston Solicitors wanted a better way to capture and search telephone calls. They chose Threads Intelligent Message Hub to record and transcribe calls. The system provides accurate transcripts and a...udio files for each call. This made it easier for lawyers to keep client records and improved efficiency. Staff no longer need to take detailed notes or double up on calls. The firm also benefits from better risk management with searchable call records.
Threads Intelligent Message Hub helped Winston Solicitors capture and search phone calls. The law firm needed a better way to record and transcribe client conversations. Threads provided a cloud-base...d solution that records, transcribes, and organizes calls and emails. In one month, 4,736 calls were recorded and 1,761 calls were transcribed. The platform improved efficiency, accuracy, and risk management for the firm. Staff can now easily review call transcripts and audio, saving time and improving client service.
Winston Solicitors wanted a better way to capture and search telephone calls. They chose Threads Intelligent Message Hub to record and transcribe calls. The system provides accurate transcripts and A...I-generated summaries. This improved efficiency and accuracy for the team. Staff no longer need to take detailed notes or double up on calls. The firm now has a strong audit trail and better risk management.
Jowissa is a Swiss watch company. They needed a better way to track all their communications with customers and suppliers. Their old system was hard to use and did not track everything. They switched... to HubSpot and added Threads Software to sync all conversations automatically. Now, they can easily find and contact people, saving time and bringing in more business. The team is happy with the new system and plans to add more features soon.
