The Jadu Platform Product Overview

The-jadu-platform offers augmented reality tools for creating interactive experiences. Jadu includes products like holograms and avatars for immersive engagement.

How satisfied the customers are with The Jadu Platform use-cases

Reviews

"...Low-code platform with real-time case management, website content management, eForms and payments...." Peer review from Jadu

The Jadu Platform Customer Insights, Testimonials and Case Studies

 

Lichfield District Council launches Jadu Agent-Ex: Search, transforming digital self-service with new AI search technology. Jadu

Lichfield District Council has implemented Jadu's Agent-Ex: Search, becoming the first to use this AI-driven search technology in a live setting. This collaboration aims to enhance digital self-servi...ce by providing instant, accurate answers in multiple languages, reducing the need for direct contact. The development was a joint effort, with Lichfield influencing the product's direction, showcasing the potential for broader adoption in local government.

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Medway Council selects Jadu AI, Agent-Ex: Search, to transform digital self-service Jadu

Medway Council has adopted Jadu's AI-powered Agent-Ex: Search to enhance digital self-service on its website. This tool provides multilingual, real-time responses, improving accessibility and efficie...ncy. It integrates with various web content management systems, offering a cloud-based subscription model. The implementation aims to modernize public service delivery by reducing reliance on contact centers and ensuring inclusive access to information.

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Liverpool City Council Selects Jadu as partner for modern lowcode Case Management creating a Digital Layer Jadu

Liverpool City Council has partnered with Jadu to implement a modern low-code case management system, creating a 'Digital Layer' that integrates front-office and back-office systems. This initiative ...aims to enhance digital services, improve customer engagement, and achieve cost savings of 1.8 million annually. The project leverages AI and automation, positioning Liverpool as a leader in public sector digital innovation.

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Jadu Customer Success

Jadu Digital Platform powers a complaints case workflow for corporate complaints. Citizens can raise new complaints and provide further information using Central Forms. The process covers stages 1, 2..., and 3 of complaint handling. The workflow has been user tested. Jadu CXM and Jadu XFP are required for this solution.

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Lichfield District Council - Government Administration

Jadu Connect and Jadu Central Forms helped Lichfield District Council move from an old CRM to a modern digital platform. The council needed to handle payments for Garden Waste subscriptions online. I...n just four weeks, 25,000 customers signed up, generating over £1 million in sales. 72% of all transactions happened online. The new system lets residents self-serve and access services 24/7. Lichfield now offers more digital services with MyAccount functionality.

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North Sydney Council - Government Administration - Medium

Jadu Digital Platform helped North Sydney Council modernize its website. The council replaced an outdated CMS to improve usability and accessibility. The new platform reduced call centre demand and r...etained web traffic. Accessibility scores improved, and the site now supports mobile and e-reader compatibility. The council plans to expand digital services using Jadu Galaxies.

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The Jadu Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for The Jadu Platform

Top Failure Risks for The Jadu Platform

Jadu Limited News

M&A
 

Netcall Announces Acquisition Of Jadu Holdings Limited For 19.2 Million Stg - TradingView Track All Markets

Netcall has announced the acquisition of Jadu Holdings Limited for 19.2 million. This acquisition aims to enhance Netcall's digital customer engagement capabilities by integrating Jadu's web experience management solutions.

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M&A
 

Netcall Acquires Jadu Holdings to Enhance Digital and AI Capabilities - TipRanks

Netcall has acquired Jadu Holdings to enhance its digital experience and AI capabilities, particularly in the UK local government sector. This acquisition aligns with Netcall's strategy to expand its customer base and increase recurring revenue.

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Partnership
 

Jadu and Prosource announce strategic partnership to improve the digital customer experience and prepare for the future of AI-driven transformation Jadu

Jadu and Prosource have formed a strategic partnership to enhance digital customer engagement and prepare for AI-driven transformation. Prosource will integrate Jadu's digital experience solutions, including Web Experience Management and CRM software, into its offerings. This collaboration aims to create a seamless 'Digital Layer' for organizations, improving accessibility and efficiency while enabling AI readiness.

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Product
 

Jadu announces game-changing Microsoft Teams integration for Copilot AI powered digital service delivery. Jadu

Jadu has launched a new integration with Microsoft Teams, enhancing digital service delivery through AI-powered features like case management and document processing. This integration, leveraging Copilot Generative AI, allows seamless customer interactions within Microsoft Teams, improving efficiency and customer experience. The integration is already in use by UK councils, highlighting its effectiveness and ease of adoption.

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Jadu Limited Profile

Company Name

Jadu Limited

Company Website

https://www.jadu.net/

HQ Location

1, Merus Court, Meridian, Leicester, Leicestershire LE19 1RJ, GB

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