TextUs Overview
This is a summary of the comprehensive capabilities and benefits of TextUs based on over 1004 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
TextUs, Medallia Concierge, Trumpia, TextMagic, Slicktext, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if TextUs is right for your needs? Our Cuspera AI engine can evaluate how TextUs fits your specific business needs, industry, and context. Get your personalized assessment report today.
TextUs supports business activities such as:
- Communication Management
- Engagement Management
- Conversion Management
- Social Media Analytics
- Engaging On Social Media
TextUs can help you with many business goals, such as Improve Internal Communications, Scale Best Practices, Enhance Customer Relationships, Acquire Customers, Improve Visibility, etc. It can help manage these activities if you use Text SMS E-Mail and Phone Calls for these needs. As a solution, TextUs's capabilities include Personalization, Templates, Recording, etc.
TextUs Hospital & Health Care Vertical is its biggest customer base.
Reviews
"TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. " - Vanessa Salerno
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well TextUs solved their SMS Marketing needs. Cuspera uses 1004 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities peers achieved using TextUs.
Use Cases
Peers recommend Communication Management , Engagement Management , Conversion Management , as the business use cases that they have been most satisfied while using TextUs.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with Text SMS, E-Mail and Phone Calls |
4.60/5 ★ |
"...You can also send a text message blasts to your customers specially if you have promotional offers...." Peer review by User |
| sending & publishing communications |
4.37/5 ★ |
"...With TextUs, recruiters can send group text messages with just a few clicks, reaching out to top talent in seconds. ..." Case Study Temp Talent |
| tracking & monitoring communications |
3.86/5 ★ |
"...It was difficult to keep track of messaging and impossible to have any transparency into interaction with customers...." Case Study Capstone Collegiate Communities (C3) |
| Engagement Management with Text SMS and E-Mail |
4.90/5 ★ |
"...It allows us to engage with our clients in the format they want and has made our process more efficient...." Testimonial by Vanessa Salerno, Client Support Coordinator, Kelly Zitlow Group of Cornerstone Home Lending |
| engaging and following up |
4.89/5 ★ |
"...In just one month, the business school saw an increase in response rates over email and phone calls, increased registration for online webinars, and faster engagement from prospective students. ..." Case Study UNLV Lee Business School |
| engaging with scheduling & cadence |
3.74/5 ★ |
"...Finding the right cadence of email to phone call and voicemail ratio to discover which candidates are going to move on in the process has become part of the territory...." Case Study An e-commerce fulfillment center |
| Conversion Management with Phone Calls |
4.72/5 ★ |
"...The TextUs user experience is intentionally designed to resemble the familiar SMS inbox, allowing users to easily manage contacts, conversations, and campaigns. ..." Enteprise Texting Platform SMS/MMS |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with Text SMS, E-Mail and Phone Calls |
4.60/5 ★ |
"...You can also send a text message blasts to your customers specially if you have promotional offers...." Peer review by User |
|
| sending & publishing communications |
4.60/5 ★ |
| tracking & monitoring communications |
4.60/5 ★ |
| Engagement Management with Text SMS and E-Mail |
4.90/5 ★ |
"...It allows us to engage with our clients in the format they want and has made our process more efficient...." Testimonial by Vanessa Salerno, Client Support Coordinator, Kelly Zitlow Group of Cornerstone Home Lending |
|
| engaging and following up |
4.90/5 ★ |
| engaging with scheduling & cadence |
4.90/5 ★ |
| Conversion Management with Phone Calls |
4.72/5 ★ |
"...The TextUs user experience is intentionally designed to resemble the familiar SMS inbox, allowing users to easily manage contacts, conversations, and campaigns. ..." Enteprise Texting Platform SMS/MMS |
|
28+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1004 insights from peers and experts to help you assess how these TextUs use cases fit your SMS Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno |
|
TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day Testimonial By Shelley Richardson |
|
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Vanessa Salerno Client Support Coordinator Kelly Zitlow Group of Cornerstone Home Lending |
TextUs was a game-changer for us. It allows us to engage with our clients in the format they want and has made our process more efficient. We can answer quick questions and avoid phone call tag or missed emails. Testimonial By Vanessa Salerno |
|
Shelley Richardson Administrator Temp Talent |
TextUs makes it a lot easier to just text away, right from your desk. I save a ton of time every day Testimonial By Shelley Richardson |
|
Nikkole Liesse Executive Director UNLV Lee Business School |
Working with TextUs has been a wonderful experience. We’re very pleased with these results and look forward to seeing more success with them in the future. Testimonial By Nikkole Liesse |
Frequently Asked Questions(FAQ)
for TextUs
What is TextUs?
What is TextUs used for?
What are the top features of TextUs?
Who uses TextUs?
What are TextUs alternatives?
Where is TextUs located?
Popular Business Setting
for TextUs
Top Industries
- Hospital & Health Care
- Education
- Financial Services
Popular in
- Mid Market
- Enterprise
- Small Business
Peers used TextUs to Improve internal communications and Scale best practices
TextUs Alternatives
Peer and Expert Opinion on Features
for TextUs
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (59) |
| Templates | Read Reviews (49) |
| Recording | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Dashboard | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (59) |
| Templates | Read Reviews (49) |
| Recording | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Dashboard | Read Reviews (6) |
IT and Other Capabilities
for TextUs
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (56) |
| Data Export | Read Reviews (33) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (56) |
| Data Export | Read Reviews (33) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| 24/7 Support | Read Reviews (122) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| 24/7 Support | Read Reviews (122) |
| Email Support | Read Reviews (8) |
| Chat Support | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (128) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (30) |
| Custom Reports | Read Reviews (128) |
Software Failure Risk Guidance
?for TextUs
Overall Risk Meter
Top Failure Risks for TextUs
Vendor Profile Details
Company Name
TextUs
Company Website
https://textus.com/HQ Location
Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL
Employees
11-50
Social
Financials
SERIES C
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