Latest Product Updates and Feature Enhancements on Tetherfi

 

AI-Powered Deepfake Detection for Contact CentersProtect Your Brand, Customers, and Agents from Synthetic Media Threats

Tetherfi has introduced AI-powered deepfake detection technology for contact centers, enhancing security against synthetic media threats. The solution offers real-time detection alerts, deep learning... classifiers, and multimodal validation to protect against fraud, impersonation, and social-engineering attacks. It integrates with major contact center platforms and complies with GDPR and ISO 27001 standards.

Read on →

Strategic Partnerships and Integrations of Tetherfi

 

Tetherfi + IBM LinuxONE: Secure, AI-Driven, and Scalable Contact Centers

Tetherfi and IBM LinuxONE have partnered to create AI-driven, secure, and scalable contact center solutions. The collaboration leverages Tetherfi's Edge AI and IBM's LinuxONE platform to enhance real...-time AI capabilities, security, and compliance. The solution supports omnichannel engagement, reduces infrastructure costs by up to 30%, and offers flexible deployment options, including a rapid-deployment AI-enabled Contact Center in a Box.

Read on →

Awards, Recognitions, and Industry Achievements of Tetherfi

 

Singapore Business Review Technology Excellence Awards 2026 Winner: Vineeth Nayak and Vinod Srinivasan of Tetherfi

Tetherfi, a digital customer experience management software company, won the AI - Computer Software category at the Singapore Business Review Technology Excellence Awards 2026. The award recognized T...etherfi's AI-driven solutions, including their AQM solution that monitors interactions and AI-driven simulations for agent training.

Read on →
 

Vineeth Nayak, Founder and CEO of Tetherfi, explains how its AI ...

Tetherfi's AI-driven Automated Quality Monitoring solution, which monitors all interactions and allows agents to replay scenarios, won the AI - Computer Software category at the Singapore Business Re...view Technology Excellence Awards 2026.

Read on →
 

Tetherfi wins Singapore Business Review Technology Excellence Awards ...

Tetherfi won the Singapore Business Review Technology Excellence Award 2026 for its Automated Quality Monitoring (AQM) solution. This AI-driven platform enhances quality assurance by transitioning fr...om sampling-based reviews to comprehensive monitoring, reducing quality review cycles by up to 40%. It integrates data sources for real-time visibility and uses self-learning models to improve accuracy, transforming quality management into a proactive framework.

Read on →