Latest Product Updates and Feature Enhancements on SurveyMonkey
AI Transformation Of An Internet Era Success: The SurveyMonkey Story
SurveyMonkey is leveraging AI to enhance its business operations by embedding intelligence into decision-making processes and workflows. Led by Meenal Iyer, the company focuses on integrating AI with... its extensive data to drive business impact, moving beyond experimentation to practical application. SurveyMonkey's AI initiatives include health score models for customer success and profile pulse agents for sales, both aimed at improving efficiency and outcomes.
SurveyMonkey Programs: Turn One Off Surveys Into Continuous Listening
SurveyMonkey introduces "SurveyMonkey Programs," a feature that transforms individual surveys into a continuous listening workflow. This new capability allows users to link surveys, receive expert re...commendations, and track trends over time. Programs are designed for ongoing feedback initiatives, offering pre-built or customizable options for employee engagement, customer experience, and market research. Available in Advantage, Premier, and Enterprise plans, this feature aims to streamline feedback management and enhance decision-making.
SurveyMonkey programs makes continuous listening accessible
SurveyMonkey introduces expert-curated programs for continuous feedback, enabling organizations to track evolving sentiments in areas like employee engagement and customer experience. These ready-to-...use programs help teams transition from episodic surveys to ongoing insights, enhancing decision-making with connected feedback initiatives.
Statistical Significance Calculator for A/B Testing - SurveyMonkey
SurveyMonkey introduces a statistical significance calculator for A/B testing. This tool helps users determine if differences in conversion rates between variants are statistically significant, ensur...ing informed decision-making. The calculator supports both one-sided and two-sided tests, offering insights into hypothesis testing, p-values, and confidence levels.
SurveyMonkey launches new AI Analysis Suite and design tools
SurveyMonkey has introduced its AI Analysis Suite and enhanced design tools, aimed at simplifying data interpretation and survey creation. The suite includes features like Analyze with AI for convers...ational data insights and Thematic Analysis for categorizing responses. These tools are available to Advantage-tier users, enhancing the platform's capabilities in transforming survey data into actionable insights.
SurveyMonkey has updated its integration with Salesforce on the Salesforce AppExchange, enhancing the ability for SurveyMonkey for CX and Enterprise customers to automate personalized email surveys. ...The integration allows users to leverage Salesforce data for targeted campaigns, improving customer experience metrics like CSAT and NPS. This update aims to provide deeper insights and enhance customer loyalty.
SurveyMonkey has launched SurveyMonkey Forms, a new product that enables users to create professional online forms with ease. This standalone offering, included in all paid plans, features over 50 cu...stomizable templates, advanced data and workflow automation tools, and integrations with apps like MailChimp and Google Sheets. It aims to enhance user efficiency and cater to diverse needs across various industries.
SurveyMonkey Packages CX Tools In SurveyMonkey For CX
SurveyMonkey has launched SurveyMonkey for CX, an all-in-one solution designed to enhance customer experience programs. This new offering integrates with Salesforce and supports multichannel feedback... collection, AI-generated surveys, and industry-standard metrics like CSAT and NPS. It aims to simplify the customer journey analysis and is equipped with over 200 integrations, including with CRM and analytics platforms.
SurveyMonkey Announces The Availability Of MaxDiff Analysis
SurveyMonkey has launched MaxDiff Analysis, a new feature for Advantage plan users, enabling quick and accurate preference ranking. It integrates with SurveyMonkey Audience, offering in-product guida...nce and advanced analysis tools like Empirical Bayes. This solution helps prioritize product features, refine marketing strategies, and enhance employee benefits, all without additional cost.
SurveyMonkey has launched its Trust Centre, a comprehensive hub providing businesses with detailed security, privacy, and compliance information, including GDPR, ISO 27001, SOC 2, and HIPAA certifica...tions. This initiative aims to enhance transparency and trust, supporting procurement and IT teams in evaluating data protection measures. The Trust Centre reflects SurveyMonkey's commitment to robust privacy practices amid growing data protection challenges.
SurveyMonkey has launched Connect, a no-code library enabling users to link survey data with business apps like Excel, Google Sheets, Microsoft Teams, and Slack. Connect automates workflows, enhances... collaboration, and streamlines data integration without separate integrations. This tool is available to all SurveyMonkey users and aims to maximize data utility by integrating it with popular workplace tools.
SurveyMonkey Announces New Integration With PayPal
SurveyMonkey has launched a new integration with PayPal, allowing users to collect payments seamlessly through their forms. This integration is available on SurveyMonkey's paid plans without addition...al fees, supporting transactions in 12 currencies. It enhances payment security and ease of use, benefiting small businesses and nonprofits by streamlining payment collection and integrating with over 200 platforms like Google Sheets and Salesforce.
SurveyMonkey has launched "Build with AI," a new feature powered by OpenAI's GPT-3, allowing users to create surveys by simply describing their goals. This tool, part of the SurveyMonkey Genius lineu...p, automates survey creation, supports 50+ languages, and integrates with existing AI features. It aims to deliver high-quality insights quickly, leveraging SurveyMonkey's extensive dataset.
SurveyMonkey has introduced WhatsApp as a new social media sharing option, allowing users to share surveys and forms directly to WhatsApp groups and contacts. This feature has doubled engagement comp...ared to other platforms. It enhances SurveyMonkey's existing social media collectors, which include LinkedIn, X, Facebook, and Microsoft Teams, facilitating broader audience reach and instant engagement.
SurveyMonkey Adds MRX Capabilities And Nearly Doubles Panel
SurveyMonkey has enhanced its market research solutions by nearly doubling its global survey panel to over 335 million respondents and introducing new features like advanced audience targeting, sched...uling, and TURF analysis. These updates aim to provide businesses with faster, more flexible insights, enabling them to conduct advanced research and make data-driven decisions efficiently.
Momentive Expands SurveyMonkey Integrations For Microsoft
Momentive has expanded SurveyMonkey's integrations with Microsoft products, introducing new connections with Microsoft Power Automate and personal apps in Microsoft Teams. These integrations enable u...sers to automate workflows and manage survey tasks within the Microsoft ecosystem, enhancing experience management through AI and ML capabilities. This expansion builds on existing integrations with Microsoft Teams and Power BI, aiming to improve decision-making and compliance for enterprise users.
Momentive Announces Availability Of New Capabilities For GetFeedback Salesforce Integrations To Embed The Voice Of The Customer Across The Business
Momentive has introduced new capabilities for its GetFeedback Salesforce integrations, enhancing customer experience management. The updates include a Slack integration for real-time feedback alerts,... an improved Salesforce integration for enriched customer records, and a new AppExchange app for comprehensive CX program views. These enhancements aim to streamline CX feedback processes, enabling faster insights and actions across organizations.
Momentive launched the SurveyMonkey Price Optimization solution, utilizing the Van Westendorp Price Sensitivity Meter to help businesses determine optimal product pricing quickly. The solution offers... in-product guidance, real-time data visualization, and access to a global panel, making it a cost-effective alternative to third-party research agencies. It aims to democratize pricing decisions for product managers and marketers.
New GetFeedback Capabilities Accelerate & Scale CX Programs
Momentive, formerly SurveyMonkey, has launched new capabilities for its GetFeedback platform to enhance customer experience (CX) programs. The updates include Embedded Listener API, Program Accelerat...or, and advanced AI-powered Insights. These tools enable faster feedback loops, improved sentiment analysis, and scalable CX programs. Companies like Puma and KLM are already leveraging these features for multichannel feedback collection.
Momentive Launches Idea Screening For Early Stage Concepts
Momentive, the maker of SurveyMonkey, has launched Idea Screening, a new AI-powered solution for early-stage concept testing. This tool helps marketers and product professionals quickly identify comp...elling ideas using automated analysis and industry-proven research methodologies. It offers cost-effective, fast insights with global reach, allowing users to test various stimuli and gain detailed insights without deep research expertise.
SurveyMonkey Empowers Employers to Transform Rewards with Employee Insights
SurveyMonkey introduces a new initiative to help small businesses enhance their total rewards programs by leveraging employee insights. This approach aims to improve employee engagement and retention... through tailored compensation packages and informed decision-making. The initiative emphasizes the importance of understanding employee needs to create effective rewards strategies.
SurveyMonkey's CuriosityCon keynote highlighted new product features, including "Build with AI" available across all plans and mobile apps, native Excel integration, and thematic analysis tools in be...ta for select plans. AI-powered sentiment analysis and insights are now live, with more AI features coming this summer. The platform also supports low-code integrations via Zapier and Microsoft Power Automate.
Strategic Partnerships and Integrations of SurveyMonkey
SurveyMonkey Stays in the Fast Lane With Albon
SurveyMonkey has renewed its sponsorship partnership with Williams Formula 1 driver Alex Albon for the 2026 season. The collaboration involves using SurveyMonkey's platform to engage Albon's 6.6 mill...ion social media followers, generating insights for content and merchandise decisions. The 2025 campaign achieved 61.6 million impressions and 3.6 million engagements, exceeding expectations.
SurveyMonkey Extends Partnership with Alex Albon for the Remainder of ...
SurveyMonkey has renewed its partnership with Formula 1 driver Alex Albon for the remainder of the 2026 season. This collaboration continues to leverage SurveyMonkey's feedback tools to enhance fan e...ngagement, turning insights into actionable strategies. The partnership, which began in 2025, has successfully increased fan interaction and brand presence in motorsport.
SurveyMonkey and Reddit announce new co-branded research
SurveyMonkey and Reddit have collaborated on a new co-branded research study titled "The Hidden B2B Journey," highlighting a shift in B2B buying behavior. The study reveals that 83% of decision-maker...s conduct self-directed research before engaging with sales, emphasizing peer validation over traditional marketing. This collaboration underscores the importance of authenticity and transparency in reaching high-intent audiences.
SurveyMonkey partners with Alex Albon for the 2025 Formula 1 season
SurveyMonkey has partnered with Formula 1 driver Alex Albon for the 2025 season. This collaboration aims to enhance fan engagement and team collaboration using SurveyMonkey's platform. The partnershi...p will include branding on Albon's helmet and digital activations, showcasing how data-driven insights can improve performance in motorsport.
Momentive Debuts GetFeedback Integration With Zendesk
Momentive has launched a bi-directional integration between its GetFeedback platform and Zendesk, enhancing customer experience management by combining customer feedback with Zendesk's customer data.... This integration allows for automated survey dispatch, contextual insights, and improved customer support interactions, offering a comprehensive view of the customer journey for joint users.
Mergers, Acquisitions, and Business Moves by SurveyMonkey
Momentive Announces Termination Of Zendesk Transaction
Momentive Global, the maker of SurveyMonkey, announced the termination of its merger agreement with Zendesk due to Zendesk not securing the necessary stockholder votes. Despite the setback, Momentive... CEO Zander Lurie expressed confidence in the company's strategy and product portfolio, emphasizing their commitment to driving stockholder value.
Symphony Technology Group (STG) has completed its acquisition of Momentive Global, the maker of SurveyMonkey, in a $1.5 billion all-cash transaction. As a result, Momentive will become a privately he...ld company and its stock will no longer trade on Nasdaq. STG plans to leverage SurveyMonkey's capabilities to deliver innovative solutions across various sectors.
Leadership and Executive Team Updates at SurveyMonkey
Amit Prakash Joins SurveyMonkey As Chief Marketing Officer
Amit Prakash has joined SurveyMonkey as the Chief Marketing Officer. With over 20 years of experience at companies like Cloudflare and Amazon, he will focus on driving growth and enhancing customer e...xperience. SurveyMonkey's CEO, Eric Johnson, emphasized Prakash's role in advancing the company's product-led growth strategy.
Momentive, the maker of SurveyMonkey, has appointed Rich Sullivan as its new Chief Financial Officer. Sullivan, with over 20 years of finance leadership experience, will oversee the company's financi...al strategy and operations. His previous roles include CFO at Acorns and VP of Finance at Twitter. This appointment aims to enhance Momentive's financial operations and expand its customer base.
SurveyMonkey Promotes Strategic CX And Sales Leaders
SurveyMonkey has promoted Sabrina Leblanc to senior vice president of customer success and Tom Murdock to senior vice president of global sales. These appointments emphasize the company's commitment ...to customer experience and gender parity in leadership roles. CEO Eric Johnson highlighted their leadership and dedication to enhancing the customer journey.
SurveyMonkey Has Announced The Promotion Of Three Executives
SurveyMonkey has promoted three executives: Jing Huang to VP of AI and machine learning, Katie Miserany to SVP and chief communications officer, and Craik Pyke to VP of infrastructure and security en...gineering. These appointments highlight SurveyMonkey's commitment to diversity and innovation, following a year of significant transformation and customer-focused advancements.
Awards, Recognitions, and Industry Achievements of SurveyMonkey
SurveyMonkey - We are ringing in the New Year with exciting news ...
SurveyMonkey was recognized as a leader in the G2 Winter 2026 Reports, regaining the top spot in the Enterprise Grid Report for Online Form Builders and achieving the number one position globally for... "Most Implementable" for SMBs. The company secured seven #1 rankings and placed in the top three of 77 reports.
SurveyMonkey named an Inspiring Workplace in North America
SurveyMonkey has been named one of North America's top 100 Inspiring Workplaces by the Inspiring Workplaces Group for the second consecutive year. This recognition highlights the company's commitment... to an inclusive and purpose-driven workplace culture, with a focus on employee feedback, diversity, and continuous improvement.
SurveyMonkey Named A Leader In Multiple G2 Reports
SurveyMonkey has been recognized as a Leader in multiple G2 Spring 2025 reports, securing the #1 position in the Enterprise Grid Report for Online Form Builder Software for five consecutive quarters ...and achieving the top spot in the Momentum Grid Report for Surveys for the first time. These accolades are based on positive user reviews, highlighting SurveyMonkey's strong user satisfaction and commitment to innovation.
SurveyMonkey Named One of North America's Most Inspiring Workplaces for the Second ...
SurveyMonkey has been recognized as one of North America's Most Inspiring Workplaces for the second consecutive year, highlighting its commitment to employee engagement and positive workplace culture.
SurveyMonkey Named One of North America's Most Inspiring Workplaces for ...
SurveyMonkey has been recognized as one of North America's top 100 Inspiring Workplaces by the Inspiring Workplaces Group for the second consecutive year. This accolade highlights SurveyMonkey's comm...itment to fostering an inclusive and purpose-driven workplace culture. Judges praised the company's flexible benefits, diverse leadership, and focus on continuous improvement.
SurveyMonkey Named One of North Americas Most Inspiring Workplaces for the Second Consecutive Year
SurveyMonkey has been recognized as one of North America's top 100 Inspiring Workplaces by the Inspiring Workplaces Group for the second consecutive year. This accolade highlights SurveyMonkey's comm...itment to an inclusive and purpose-driven workplace culture, praised for its flexible benefits and diverse leadership. The recognition follows similar accolades in Asia, reinforcing SurveyMonkey's dedication to a global PeopleFirst culture.
SurveyMonkey Named One of North Americas Most ... - Morningstar
Semrush has been named a Leader in The Forrester Wave: Search Engine Optimization Solutions, Q3 2025 report. The recognition highlights Semrush's robust analytics, competitive intelligence, and visio...n for SEO as a key driver of digital discoverability. The report praises Semrush's AI capabilities, proprietary data, and flexible pricing, reinforcing its leadership in the SEO solutions market.
SurveyMonkey Celebrates Inspiring Workplaces Win in Asia - Yahoo Finance
SurveyMonkey received top honors in the Inspiring Workplace Groups 2024 awards, ranking 2nd overall and 1st among large businesses in North America, and 10th overall in the UK and Ireland. This recog...nition highlights SurveyMonkey's commitment to workplace culture and employee engagement.
