Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Survaider solved their Customer Journey and Experience needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Business Priorities

Grow Market Share is the most popular business priority peers achieved using Survaider.

Use Cases

Peers recommend Customer Feedback Management , Helpdesk Management , Sales Review & Feedback , as the business use cases that they have been most satisfied while using Survaider.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Feedback Management with Offline

4.84/5

Read Reviews (20)

"...For Customer Engagement By aggregating customer opinions from across channels like direct feedback, social media, review websites, CRM and helpdesks, Survaider, a full stack customer experience management suite, helps businesses measure loyalty and satisfaction of the customer, while also giving insights on improving service quality. ..." Exclusive: Ex-JustDial And Dunzo Investor Picks Up Minority Stake In CEM Startup Survaider | #VentureCanvas
measuring customer satisfaction

4.75/5

Read Reviews (9)

"...very easy to build customer surveys at restaurants, the user input methods available are great and also the backend analytics allows very interesting insights towards customer satisfaction...."
measuring net promoter score

3.88/5

Read Reviews (2)

"...Review Reply Aspect Analysis NPS Scores along with Competitors ...."
Helpdesk Management with Website and Social Media

4.75/5

Read Reviews (9)

"...Send generated tickets to your customer support or helpdesk softwares...."
Sales Review & Feedback with Website, Social Media, Offline and Point Of Sale

4.16/5

Read Reviews (2)

"...According to the vendor, Survaider applies machine learning and NLP techniques to let their customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms...."
PEER EXPERIENCES
Customer Feedback Management with Offline

4.84/5

Read Reviews (20)

"...For Customer Engagement By aggregating customer opinions from across channels like direct feedback, social media, review websites, CRM and helpdesks, Survaider, a full stack customer experience management suite, helps businesses measure loyalty and satisfaction of the customer, while also giving insights on improving service quality. ..." Exclusive: Ex-JustDial And Dunzo Investor Picks Up Minority Stake In CEM Startup Survaider | #VentureCanvas
measuring customer satisfaction

4.84/5

Read Reviews (9)

measuring net promoter score

4.84/5

Read Reviews (2)

Helpdesk Management with Website and Social Media

4.75/5

Read Reviews (9)

"...Send generated tickets to your customer support or helpdesk softwares...." Peer review
Sales Review & Feedback with Website, Social Media, Offline and Point Of Sale

4.16/5

Read Reviews (2)

"...According to the vendor, Survaider applies machine learning and NLP techniques to let their customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms...." Peer review

3+ more Business Use Cases

Our AI advisor, Wyz, harnessed 102 insights from peers and experts to help you assess how these Survaider use cases fit your Customer Journey and Experience needs.

Based on peer insights

Cuspera recommends Survaider for

Use Cases Customer Feedback Management , Helpdesk Management , Sales Review & Feedback
Medium Offline, Website, Social Media
Business Priority Grow Market Share
Industries Hospitality, Computer Software, Food & Beverages

Popular Business Setting

for Survaider

Top Industries

  • Hospitality
  • Computer Software
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Survaider to Grow market share

IT and Other Capabilities

for Survaider

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.92/5

Read Reviews (16)
Data Export

3.88/5

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.92/5

Read Reviews (16)
Data Export

3.88/5

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.53/5

Read Reviews (19)
Email Support

3.42/5

Read Reviews (1)
Chat Support

3.42/5

Read Reviews (1)
Phone Support

3.42/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.53/5

Read Reviews (19)
Email Support

3.42/5

Read Reviews (1)
Chat Support

3.42/5

Read Reviews (1)
Phone Support

3.42/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.55/5

Read Reviews (6)
Analytics

4.59/5

Read Reviews (7)
Custom Reports

3.16/5

Read Reviews (13)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.55/5

Read Reviews (6)
Analytics

4.59/5

Read Reviews (7)
Custom Reports

3.16/5

Read Reviews (13)

Software Failure Risk Guidance

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for Survaider

Top Failure Risks for Survaider

Vendor Profile Details

Company Name

Survaider

Company Website

http://www.survaider.com/

HQ Location

482, 5th Block Jayanagar, Bangalore, Karnataka 560041, IN

Employees

11-50

Social

Financials

Seed