SQmediator: Use-Cases, Insights and Reviews | 2025 Cuspera

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Telchemy | SQmediator® - Advanced Active/Passive ...

SQmediator Overview

Telchemy's embedded analytics solutions deliver precise insights into VoIP, IP Video, IoT, and network applications. These tools are essential for maintaining high performance and reliability in virtual communication environments. By integrating seamlessly into existing systems, Telchemy provides real-time analytics that support the efficient management of data, voice, and video services. This capability is crucial for businesses that rely on uninterrupted and high-quality communication channels. The use of Embedded Device Analytics® enhances the monitoring and management of IoT and real-time applications, ensuring that potential issues are identified and resolved promptly.

Use Cases

Customers recommend Call Recording, Sending & Publishing Communications, Performance Management, as the business use cases that they have been most satisfied with while using SQmediator.

Other use cases:

Social Media Analytics
Tracking & Monitoring Communications
Helpdesk Management
Collaboration
Call Analytics
Measuring Customer Satisfaction

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Business Priorities

Improve Efficiency and Acquire Customers are the most popular business priorities that customers and associates have achieved using SQmediator.

Other priorities:

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SQmediator Use-Cases and Business Priorities: Customer Satisfaction Data

SQmediator works with different mediums / channels such as Phone Calls. and Video.

SQmediator's features include Recording, Alerts: Popups & Notifications, and Dashboard. and SQmediator support capabilities include 24/7 Support, Phone Support, Email Support, etc. also SQmediator analytics capabilities include Custom Reports, and Analytics.

Reviews

"...SQmediator Symphony is a suite of performance management applications for Voice over IP and IP videoconferencing...." Peer review

SQmediator, Rippling, MentorcliQ, Deputy, Berqun, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SQmediator is compatible with popular IP phones and VoIP gateways. Major equipment manufacturers are supported.

Comprehensive Insights on SQmediator Use Cases

What solutions does SQmediator provide for Call Recording?

How efficiently Does SQmediator manage your Sending & Publishing Communications?

How does SQmediator address your Performance Management Challenges?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SQmediator solved their Employee Monitoring needs. Cuspera uses 447 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.