Splashtop Remote Support Overview
Splashtop delivers fast, secure remote access and support solutions tailored for diverse needs, including remote work, support, and learning. It emphasizes user satisfaction, boasting a leading position in the market. Trusted by 30 million users and a significant portion of Fortune 500 companies, Splashtop combines advanced security features with user-friendly functionality. Its solutions cater to businesses seeking single sign-on (SSO), enhanced security, and efficient manageability. This focus on security and ease of use makes Splashtop a preferred choice for organizations prioritizing reliable remote access and support.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Playbook Creation, as the business use cases that they have been most satisfied with while using Splashtop Remote Support.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Splashtop Remote Support.
Splashtop Remote Support Use-Cases and Business Priorities: Customer Satisfaction Data
Splashtop Remote Support's features include Ticketing, Recording, and Personalization. and Splashtop Remote Support support capabilities include Email Support, Chat Support, Phone Support, etc. also Splashtop Remote Support analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Splashtop On-Demand Support (SOS) is a remote support solution that is designed for help desk, MSPs and IT professionals...." Peer review
Peer review evidence (same sources as the product rating summary)
"...Designed for MSPs, helpdesk, and service providers to provide attended/ad hoc support to clients...." Freshservice Remote Control Integration with Splashtop
"...Screen Sharing the Way it Should Be Splashtop is a service that allows for all sorts of screen sharing...." Splashtop News- Splashtop Inc.
"...Splashtop Remote Desktop HD has now arrived for the BlackBerry PlayBook and is available in BlackBerry App World...." Splashtop News- Splashtop Inc.
Splashtop SOS enables IT and help desks to provide on-demand remote support using a session code. Connections can be made to computers, iOS, and Android devices.
Splashtop Remote Support Customer wins, Customer success stories, Case studies
What Are the key features of Splashtop Remote Support for Helpdesk Management?
How does Splashtop Remote Support facilitate Collaboration?
How efficiently Does Splashtop Remote Support manage your Playbook Creation?
What benefits does Splashtop Remote Support offer for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well Splashtop Remote Support solved their business needs. Cuspera uses 519 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions(FAQ)
for Splashtop Remote Support
What is Splashtop Remote Support used for?
What are the top features of Splashtop Remote Support?
Where is Splashtop Remote Support located?
Peers used Splashtop Remote Support for helpdesk management and collaboration
Splashtop Remote Support Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (1) |
Splashtop Remote Support Integrations
Splashtop Remote Support integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Splashtop Remote Support
Overall Risk Meter
Top Failure Risks for Splashtop Remote Support
Splashtop Inc. News
Splashtop Recognized Across G2 Reports for Simplifying Modern IT Management
Splashtop received multiple recognitions in the G2 Summer 2026 Reports, highlighting its effectiveness in simplifying IT management. The company was acknowledged as a High Performer in endpoint and patch management, with customers reporting faster ROI and streamlined IT workflows. Splashtop also earned Leader recognitions in remote support, remote desktop access, and certificate lifecycle management, underscoring its reliability and security in hybrid work environments.
Splashtop Announces Partner Agreement with Hitachi High-Tech
Splashtop has entered into a strategic partnership with Hitachi High-Tech to enhance remote operations and maintenance in Japan's social infrastructure and industrial technology sectors. This collaboration aims to modernize these sectors by leveraging Splashtop's remote access and support technology, expanding its reach through Hitachi High-Tech's sales network, and developing new edge-device-based solutions.
Splashtop with Hitachi for Remote Infrastructure Ops
Splashtop has partnered with Hitachi High-Tech to enhance remote operation and maintenance systems in social infrastructure and industrial technology sectors. This collaboration aims to address labor shortages and the need for efficient equipment management in Japan. Splashtop will integrate its remote access and device management technologies into operational technology environments, leveraging Hitachi High-Tech's sales network for broader reach.
Splashtop Integrates Remote Support Directly into Ripplin ...
Splashtop has integrated its remote support capabilities into Rippling's Devices app, enabling IT teams to initiate secure remote sessions with full context on user identity and device health. This integration aims to streamline IT workflows and enhance security across distributed workforces, reflecting industry trends towards unified platforms. The functionality is now available within Ripplings Device Management system.
Splashtop Inc. Profile
Company Name
Splashtop Inc.
Company Website
https://www.splashtop.com/HQ Location
San Jose, CA
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