Splashtop Remote Support Overview
Splashtop delivers fast, secure remote access and support solutions tailored for diverse needs, including remote work, support, and learning. It emphasizes user satisfaction, boasting a leading position in the market. Trusted by 30 million users and a significant portion of Fortune 500 companies, Splashtop combines advanced security features with user-friendly functionality. Its solutions cater to businesses seeking single sign-on (SSO), enhanced security, and efficient manageability. This focus on security and ease of use makes Splashtop a preferred choice for organizations prioritizing reliable remote access and support.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Playbook Creation, as the business use cases that they have been most satisfied with while using Splashtop Remote Support.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Splashtop Remote Support.
Splashtop Remote Support Use-Cases and Business Priorities: Customer Satisfaction Data
Splashtop Remote Support's features include Ticketing, Recording, and Personalization. and Splashtop Remote Support support capabilities include Email Support, Chat Support, Phone Support, etc. also Splashtop Remote Support analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Splashtop On-Demand Support (SOS) is a remote support solution that is designed for help desk, MSPs and IT professionals...." Peer review
Splashtop SOS enables IT and help desks to provide on-demand remote support using a session code. Connections can be made to computers, iOS, and Android devices.
Comprehensive Insights on Splashtop Remote Support Use Cases
What solutions does Splashtop Remote Support provide for Helpdesk Management?
How can Splashtop Remote Support optimize your Collaboration Workflow?
What Are the key features of Splashtop Remote Support for Playbook Creation?
What makes Splashtop Remote Support ideal for Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well Splashtop Remote Support solved their business needs. Cuspera uses 519 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions(FAQ)
for Splashtop Remote Support
What is Splashtop Remote Support used for?
What are the top features of Splashtop Remote Support?
Where is Splashtop Remote Support located?
Peers used Splashtop Remote Support for helpdesk management and collaboration
Splashtop Remote Support Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (1) |
Splashtop Remote Support Integrations
Splashtop Remote Support integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Splashtop Remote Support
Overall Risk Meter
Top Failure Risks for Splashtop Remote Support
Splashtop Inc. News
Attentive Introduces Smarter, Simpler Features for Brands to Engage Customers - Business Wire
Splashtop has been recognized as a Strong Performer in the 2025 Gartner Peer Insights Voice of the Customer report for Remote Desktop Software. The company achieved a 4.7 out of 5 stars rating and a 97% Willingness to Recommend, based on reviews from enterprise and government organizations. Customers praised the ease of use, speed, security, and responsive support of Splashtop's remote access solutions.
Splashtop Recognized as Regional Leader Across Europe and
Splashtop has been recognized as a regional leader in Europe and Canada in the G2 Fall 2025 Reports. The company earned accolades in Endpoint Management, Patch Management, Remote Support, and Remote Desktop categories, highlighting its strong performance and customer trust. Splashtop's solutions are praised for their ROI, compliance, and security features, supporting IT teams with efficient management and automation capabilities.
Splashtop Achieves ISO/IEC 27001:2022 Certification
Splashtop has achieved ISO/IEC 27001:2022 certification, highlighting its commitment to information security management. This certification underscores Splashtop's use of its own solutions, including Autonomous Endpoint Management and Foxpass, to meet stringent security standards. The achievement enhances Splashtop's compliance portfolio, complementing existing standards like GDPR and HIPAA, and reinforces its position as a trusted partner for secure remote access and IT management.
Splashtop and pb2 Architecture + Engineering Win 2025 ROI Award from Nucleus Research
Splashtop and pb2 Architecture + Engineering received the 2025 ROI Award from Nucleus Research for pb2's deployment of Splashtop's remote access, remote support, and endpoint management platform. The project achieved a 458% ROI and an 11-week payback, demonstrating significant cost savings and operational efficiency for IT management in hybrid work environments.
Splashtop Inc. Profile
Company Name
Splashtop Inc.
Company Website
https://www.splashtop.com/HQ Location
San Jose, CA
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