Splashtop Remote Support Overview
Splashtop delivers fast, secure remote access and support solutions tailored for diverse needs, including remote work, support, and learning. It emphasizes user satisfaction, boasting a leading position in the market. Trusted by 30 million users and a significant portion of Fortune 500 companies, Splashtop combines advanced security features with user-friendly functionality. Its solutions cater to businesses seeking single sign-on (SSO), enhanced security, and efficient manageability. This focus on security and ease of use makes Splashtop a preferred choice for organizations prioritizing reliable remote access and support.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Playbook Creation, as the business use cases that they have been most satisfied with while using Splashtop Remote Support.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Splashtop Remote Support.
Splashtop Remote Support Use-Cases and Business Priorities: Customer Satisfaction Data
Splashtop Remote Support's features include Ticketing, Recording, and Personalization. and Splashtop Remote Support support capabilities include Email Support, Chat Support, Phone Support, etc. also Splashtop Remote Support analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Splashtop On-Demand Support (SOS) is a remote support solution that is designed for help desk, MSPs and IT professionals...." Peer review
Peer review evidence (same sources as the product rating summary)
"...Designed for MSPs, helpdesk, and service providers to provide attended/ad hoc support to clients...." Freshservice Remote Control Integration with Splashtop
"...Education Products Remote learning computer access, support, and classroom screen sharing/mirroring. ..." Splashtop Products Remote Access for Business, IT, Remote Support and Personal
"...Splashtop Remote Desktop HD has now arrived for the BlackBerry PlayBook and is available in BlackBerry App World...." Splashtop News- Splashtop Inc.
Splashtop SOS enables IT and help desks to provide on-demand remote support using a session code. Connections can be made to computers, iOS, and Android devices.
Splashtop Remote Support Customer wins, Customer success stories, Case studies
Why is Splashtop Remote Support the best choice for Helpdesk Management?
What Are the key features of Splashtop Remote Support for Collaboration?
How can Splashtop Remote Support enhance your Playbook Creation process?
How does Splashtop Remote Support facilitate Competitive Intelligence?
11 buyers and buying teams have used Cuspera to assess how well Splashtop Remote Support solved their business needs. Cuspera uses 519 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions (FAQ)
What buyers ask before choosing Splashtop Remote Support
What is Splashtop Remote Support used for?
What are the top features of Splashtop Remote Support?
Where is Splashtop Remote Support located?
Peers used Splashtop Remote Support for helpdesk management and collaboration
Splashtop Remote Support Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (21) |
| Analytics | Read Reviews (1) |
Splashtop Remote Support Integrations
Splashtop Remote Support integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Splashtop Remote Support
Overall Risk Meter
Top Failure Risks for Splashtop Remote Support
Splashtop Inc. News
Splashtop Recognized in 2026 Gartner Peer Insights Report
Splashtop has been recognized as an Aspiring Vendor in the 2026 Gartner Peer Insights "Voice of the Customer" report for remote desktop software. The company received a 98% willingness-to-recommend score from 70 qualified customer reviews, highlighting its simplicity, security, and seamless user experience. This recognition underscores Splashtop's commitment to customer feedback in shaping its product roadmap across remote access, support, and endpoint management solutions.
Splashtop Recognized in the 2026 Gartner Peer Insightsâ„¢ Voice of the Customer for Remote Desktop Software
Splashtop has been recognized in the 2026 Gartner Peer Insightsâ„¢ Voice of the Customer report for Remote Desktop Software, achieving a 98% Willingness to Recommend score from 70 eligible reviews. This recognition highlights Splashtop's strong security, stability, and user-friendly remote access solutions, which are highly valued by IT professionals across various industries.
Splashtop 2026 Product Updates: First-Half Recap
Splashtop introduced several product updates in the first half of 2026, enhancing endpoint management, security, and remote access. Key updates include AI-optimized remote sessions, expanded software patching, and integrations with CrowdStrike and SentinelOne for improved endpoint security. The updates aim to provide IT teams with better visibility, automation, and control over their environments.
Splashtop Wins 2026 Visionary Spotlight Award for Unified Platform for ...
Splashtop received the 2026 Visionary Spotlight Award from ChannelVision Magazine for its unified platform for autonomous endpoint management. This platform aids Managed Service Providers (MSPs) by simplifying operations, enhancing security, and reducing complexity compared to traditional RMM solutions.
Splashtop Inc. Profile
Company Name
Splashtop Inc.
Company Website
https://www.splashtop.com/HQ Location
San Jose, CA
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