Splashtop Remote Support Overview

Splashtop delivers fast, secure remote access and support solutions tailored for diverse needs, including remote work, support, and learning. It emphasizes user satisfaction, boasting a leading position in the market. Trusted by 30 million users and a significant portion of Fortune 500 companies, Splashtop combines advanced security features with user-friendly functionality. Its solutions cater to businesses seeking single sign-on (SSO), enhanced security, and efficient manageability. This focus on security and ease of use makes Splashtop a preferred choice for organizations prioritizing reliable remote access and support.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Playbook Creation, as the business use cases that they have been most satisfied with while using Splashtop Remote Support.

Other use cases:

  • Measuring Customer Satisfaction
  • Competitive Intelligence
  • Public Relations
  • Market Research
  • Content Curation
  • Event Management
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Splashtop Remote Support.

Splashtop Remote Support Use-Cases and Business Priorities: Customer Satisfaction Data

Splashtop Remote Support's features include Ticketing, Recording, and Personalization. and Splashtop Remote Support support capabilities include Email Support, Chat Support, Phone Support, etc. also Splashtop Remote Support analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Splashtop On-Demand Support (SOS) is a remote support solution that is designed for help desk, MSPs and IT professionals...." Peer review

Splashtop SOS enables IT and help desks to provide on-demand remote support using a session code. Connections can be made to computers, iOS, and Android devices.

Splashtop Remote Support Customer wins, Customer success stories, Case studies

What solutions does Splashtop Remote Support provide for Helpdesk Management?

What makes Splashtop Remote Support ideal for Collaboration?

How can Splashtop Remote Support optimize your Playbook Creation Workflow?

How does Splashtop Remote Support facilitate Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Splashtop Remote Support solved their business needs. Cuspera uses 519 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for Splashtop Remote Support

What is Splashtop Remote Support used for?

Splashtop Remote Support is mainly used by its customers to Acquire Customers and Scale Best Practices by Helpdesk Management, Collaboration and Playbook Creation .

What are the top features of Splashtop Remote Support?

Ticketing, Recording and Personalization are some of the top features of Splashtop Remote Support.

Where is Splashtop Remote Support located?

Splashtop Remote Support is headquartered at San Jose, CA.
lightning

Peers used Splashtop Remote Support for helpdesk management and collaboration

Splashtop Remote Support Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (21)
Analytics

3.02/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (21)
Analytics

3.02/5 ★

Read Reviews (1)

Splashtop Remote Support Integrations

Splashtop Remote Support integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.19/5 ★

Read Reviews (23)
Data Import

4.08/5 ★

Read Reviews (17)

Software Failure Risk Guidance

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for Splashtop Remote Support

Overall Risk Meter

Low Medium High

Top Failure Risks for Splashtop Remote Support

Splashtop Inc. News

Product

Splashtop Enhances Microsoft Intune and Microsoft Entra to Deliver Greater Security and Control in Hybrid Workspaces

Splashtop has enhanced Microsoft Intune and Microsoft Entra to improve security and control in hybrid workspaces. At Microsoft Ignite 2025, Splashtop showcased its solutions, including autonomous endpoint management and passwordless authentication, which align with Microsoft's Zero Trust goals. Adoption of Splashtop's solutions among Microsoft users has increased, with 42% of enterprise support customers using its endpoint management and a 35% growth in its cloud-native network authentication solution, Foxpass.

Partnership

New Partnership: Splashtop and Automox Partner to Deliver Reliable, Secure Remote Control for IT

Splashtop and Automox have formed a strategic partnership to integrate Splashtop's remote control technology into Automox's endpoint management platform. This collaboration aims to enhance IT and security teams' ability to manage devices efficiently, offering improved remote control capabilities and faster issue resolution. The joint solution will be available to Automox customers early next year.

Awards

Attentive Introduces Smarter, Simpler Features for Brands to Engage Customers - Business Wire

Splashtop has been recognized as a Strong Performer in the 2025 Gartner Peer Insights Voice of the Customer report for Remote Desktop Software. The company achieved a 4.7 out of 5 stars rating and a 97% Willingness to Recommend, based on reviews from enterprise and government organizations. Customers praised the ease of use, speed, security, and responsive support of Splashtop's remote access solutions.

Awards

Splashtop Recognized as Regional Leader Across Europe and

Splashtop has been recognized as a regional leader in Europe and Canada in the G2 Fall 2025 Reports. The company earned accolades in Endpoint Management, Patch Management, Remote Support, and Remote Desktop categories, highlighting its strong performance and customer trust. Splashtop's solutions are praised for their ROI, compliance, and security features, supporting IT teams with efficient management and automation capabilities.

Splashtop Inc. Profile

Company Name

Splashtop Inc.

Company Website

https://www.splashtop.com/

HQ Location

San Jose, CA

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