Splashtop Remote Support Overview

Splashtop delivers fast, secure remote access and support solutions tailored for diverse needs, including remote work, support, and learning. It emphasizes user satisfaction, boasting a leading position in the market. Trusted by 30 million users and a significant portion of Fortune 500 companies, Splashtop combines advanced security features with user-friendly functionality. Its solutions cater to businesses seeking single sign-on (SSO), enhanced security, and efficient manageability. This focus on security and ease of use makes Splashtop a preferred choice for organizations prioritizing reliable remote access and support.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Playbook Creation, as the business use cases that they have been most satisfied with while using Splashtop Remote Support.

Other use cases:

  • Measuring Customer Satisfaction
  • Competitive Intelligence
  • Public Relations
  • Market Research
  • Content Curation
  • Event Management
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Splashtop Remote Support.

Splashtop Remote Support Use-Cases and Business Priorities: Customer Satisfaction Data

Splashtop Remote Support's features include Ticketing, Recording, and Personalization. and Splashtop Remote Support support capabilities include Email Support, Chat Support, Phone Support, etc. also Splashtop Remote Support analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Splashtop On-Demand Support (SOS) is a remote support solution that is designed for help desk, MSPs and IT professionals...." Peer review

Splashtop SOS enables IT and help desks to provide on-demand remote support using a session code. Connections can be made to computers, iOS, and Android devices.

Comprehensive Insights on Splashtop Remote Support Use Cases

What Are the key features of Splashtop Remote Support for Helpdesk Management?

What makes Splashtop Remote Support ideal for Collaboration?

What solutions does Splashtop Remote Support provide for Playbook Creation?

What Are the key features of Splashtop Remote Support for Competitive Intelligence?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Splashtop Remote Support solved their business needs. Cuspera uses 519 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for Splashtop Remote Support

What is Splashtop Remote Support used for?

Splashtop Remote Support is mainly used by its customers to Acquire Customers and Scale Best Practices by Helpdesk Management, Collaboration and Playbook Creation .

What are the top features of Splashtop Remote Support?

Ticketing, Recording and Personalization are some of the top features of Splashtop Remote Support.

Where is Splashtop Remote Support located?

Splashtop Remote Support is headquartered at San Jose, CA.
lightning

Peers used Splashtop Remote Support for helpdesk management and collaboration

Splashtop Remote Support Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (21)
Analytics

3.02/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (21)
Analytics

3.02/5 ★

Read Reviews (1)

Splashtop Remote Support Integrations

Splashtop Remote Support integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.19/5 ★

Read Reviews (23)
Data Import

4.08/5 ★

Read Reviews (17)

Software Failure Risk Guidance

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for Splashtop Remote Support

Overall Risk Meter

Low Medium High

Top Failure Risks for Splashtop Remote Support

Splashtop Inc. News

Product

Splashtop Adds Device Configuration and Advanced Application Deployment to Autonomous Endpoint Management Solution

Splashtop has enhanced its Autonomous Endpoint Management (AEM) solution with new device configuration and advanced application deployment features. These updates enable IT teams to automate device setup, streamline software rollouts, and improve endpoint security. The expanded AEM capabilities help small and midsize businesses manage remote devices efficiently, supporting secure remote access and compliance.

Awards

Splashtop Earns 2025 Buyers Choice Awards From TrustRadius - Yahoo Finance

Splashtop received the 2025 Buyers Choice Award from TrustRadius, recognizing its excellence.

Awards

Splashtop Named Rising Star at CybersecAsia Readers' Choice Awards 2024 - The Manila Times

Splashtop won the Rising Star award at the CybersecAsia Readers' Choice Awards 2024.

M&A

Splashtop Sees Major Growth After Foxpass Acquisition Expansion - Channel Insider

Splashtop experiences significant growth following its acquisition of Foxpass, expanding its business capabilities and market reach.

Splashtop Inc. Profile

Company Name

Splashtop Inc.

Company Website

https://www.splashtop.com/

HQ Location

San Jose, CA

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