Socital: Use-Cases, Insights and Reviews | 2025 Cuspera

Intersport lost many email contacts when GDPR went into effect. This caused big losses and made it hard to recover. They used Socital to target website visitors based on their behavior. Visitors saw ...different messages and were redirected to product pages after subscribing. Intersport gained email leads 10.5 times faster and doubled their sales conversion rate. 95% of leads were acquired without offering a discount.
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Laura Ashley had a problem with customers leaving their carts before buying. They were spending money to bring people to checkout but losing sales. Customers did not know about solutions to their con...cerns. Socital used Cart Recovery Campaigns to target people about to leave. They showed a message and a button to bring them back to checkout. As a result, they recovered 17.7% of orders, saved 15.3% of revenue, and got a 32.2% click rate on the exit pop up.
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CherryBox wanted to grow its customer list after GDPR and increase retention. They used Socital to add personalization to their website and emails. Socital helped them run seasonal campaigns and pers...onalize offers for visitors. CherryBox saw a 116.67% increase in their email database. Their personalized emails had a 53.3% higher open rate. They also saw a 6.77% increase in average cart value.
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My Design Drops had a problem with high bounce rates and low engagement on their product pages. They wanted to keep visitors on their site longer and increase the average order value. They used Socit...al pop-ups on top exit pages to suggest related products and encourage visitors to explore more. This helped stop visitors from leaving and created more interaction. As a result, they saw an 89.3% increase in pages per session, a 157.7% increase in average session duration, a 52% increase in average order value, and a 171% higher sales conversion rate.
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Sephora wanted to increase sales and grow their email list. They used Socital’s platform for personalized email marketing and onsite campaigns. They ran welcome campaigns, seasonal promotions, and ca...rt abandonment campaigns. Sephora increased revenue per newsletter subscriber by 142%. They grew their number of subscribers by 118% in 9 months. They also recovered 5.22% of lost online shopping carts and saw higher open and click rates for emails.
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Forebelle wanted to grow their email list and increase online sales. Most of their website visitors used mobile and did not buy on their first visit. Socital helped them set up welcome offer and "Wel...come Back" pop-ups with a 10% voucher. They also added Facebook login to make sign-up easy. Forebelle grew their email list from 0 to 10,000 in 53 days. Their email open rate doubled from 7% to 14%. Socital contributed 5.54% to their online sales.
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