Socital Overview

Socital offers a dynamic on-site campaign toolkit tailored for e-commerce businesses aiming to enhance their conversion strategies. It specializes in capturing leads, expanding email lists, and minimizing cart abandonment, which directly contributes to boosting sales. A standout feature is its unique popup builder equipped with Social Media CTA buttons, allowing businesses to engage visitors effectively. By personalizing product recommendations, Socital enhances user experience, fostering higher conversion rates. The platform also supports seasonal campaigns, providing flexibility in marketing strategies to align with market trends. Notably, Socital reports significant performance metrics, such as a 42% increase in conversion rates, which underscores its impact on revenue growth. This makes it a strategic asset for online retailers looking to maximize their return on investment and improve their competitive edge in the e-commerce space.

Use Cases

Customers recommend Advertisement, Engagement Management, Personalized Marketing, as the business use cases that they have been most satisfied with while using Socital.

Other use cases:

  • Capturing Leads
  • Communication Management
  • Campaign Management
  • Helpdesk Management
  • Generation Of New Leads
  • Managing Social Media Account
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Socital.

Other priorities:

  • Acquire Customers
  • Increase Average Basket Value
  • Reduce Bounce
  • Improve Digital And Social Presence
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Socital Use-Cases and Business Priorities: Customer Satisfaction Data

Socital works with different mediums / channels such as E-Mail. Social Media. Facebook etc.

Socital's features include Personalization, Alerts: Popups & Notifications, and Templates. and Socital support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Socital analytics capabilities include Custom Reports, and Analytics.

Reviews

"...This information is combined with prior browsing and purchase histories by Socital s algorithms to serve personalized, customizable popup recommendations, email campaigns, newsletters and segmented Facebook advertisements...." Peer review

Socital, belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Socital is an on-site campaign toolkit for e-commerce that captures leads and grows email lists. It reduces cart abandonment and boosts sales.

Popular Business Setting

for Socital

Top Industries

  • Marketing and Advertising
  • Apparel & Fashion
  • Sports

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Socital is popular in Marketing And Advertising, Apparel & Fashion, and Sports and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Socital Use Cases

What benefits does Socital offer for Engagement Management?

How can Socital optimize your Personalized Marketing Workflow?

How can Socital optimize your Capturing Leads Workflow?

How does Socital facilitate Communication Management?

17+ more Business Use Cases

14 buyers and buying teams have used Cuspera to assess how well Socital solved their Other Demand Generation needs. Cuspera uses 299 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

Case Studies

Apparel & Fashion

CASE STUDY Forebelle

Forebelle wanted to grow their email list and increase online sales. Most of their website visitors used mobile and did not buy on their first visit. Socital helped them set up welcome offer and 'Wel...come Back' pop-ups with a 10% voucher. They also added Facebook login to make sign-up easy. Forebelle grew their email list from 0 to 10,000 in 53 days. Their email open rate doubled from 7% to 14%. Socital contributed 5.54% to their online sales.

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Retail

CASE STUDY Intersport

Intersport lost many email contacts when GDPR went into effect. This caused big losses and made it hard to recover. They used Socital to target website visitors based on their behavior. Visitors saw ...different messages and were redirected to product pages after subscribing. Intersport gained email leads 10.5 times faster and doubled their sales conversion rate. 95% of leads were acquired without offering a discount.

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Retail

CASE STUDY My Design Drops

My Design Drops had a problem with high bounce rates and low engagement on their product pages. They wanted to keep visitors on their site longer and increase the average order value. They used Socit...al pop-ups on top exit pages to suggest related products and encourage visitors to explore more. This helped stop visitors from leaving and created more interaction. As a result, they saw an 89.3% increase in pages per session, a 157.7% increase in average session duration, a 52% increase in average order value, and a 171% higher sales conversion rate.

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Retail

CASE STUDY CherryBox

CherryBox wanted to grow its customer list after GDPR and increase retention. They used Socital to add personalization to their website and emails. Socital helped them run seasonal campaigns and pers...onalize offers for visitors. CherryBox saw a 116.67% increase in their email database. Their personalized emails had a 53.3% higher open rate. They also saw a 6.77% increase in average cart value.

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Retail

CASE STUDY Sephora

Sephora wanted to increase sales and grow their email list. They used Socital’s platform for personalized email marketing and onsite campaigns. They ran welcome campaigns, seasonal promotions, and ca...rt abandonment campaigns. Sephora increased revenue per newsletter subscriber by 142%. They grew their number of subscribers by 118% in 9 months. They also recovered 5.22% of lost online shopping carts and saw higher open and click rates for emails.

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Retail

CASE STUDY Laura Ashley

Laura Ashley had a problem with customers leaving their carts before buying. They were spending money to bring people to checkout but losing sales. Customers did not know about solutions to their con...cerns. Socital used Cart Recovery Campaigns to target people about to leave. They showed a message and a button to bring them back to checkout. As a result, they recovered 17.7% of orders, saved 15.3% of revenue, and got a 32.2% click rate on the exit pop up.

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Peers used Socital for advertisement and engagement management

Socital Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Custom Reports

4.31/5 ★

Read Reviews (34)
Analytics

3.90/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.14/5 ★

Read Reviews (1)
Custom Reports

4.31/5 ★

Read Reviews (34)
Analytics

3.90/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for Socital

Overall Risk Meter

Low Medium High

Top Failure Risks for Socital

Socital Profile

Company Name

Socital

Company Website

https://socital.com/

HQ Location

Suite 411, Davis House, 69-77 High Street, Croydon, CR0 1QQ, UK

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

SEED