Firstup Overview
Firstup excels in orchestrating workforce communication, offering a platform that engages employees from the moment they are hired until they retire. It automates personalized communication journeys, ensuring each employee receives tailored interactions at scale. Firstup provides actionable insights into employee engagement, aiding organizations in supporting, promoting, and retaining their workforce effectively. Notably, it transforms the employee experience by facilitating meaningful interactions, which are critical in today's dynamic work environments. Major companies trust Firstup to enhance their talent management strategies, leveraging its capabilities to foster strong employee relationships and improve retention rates.
Use Cases
Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.
Business Priorities
Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.
Firstup Use-Cases and Business Priorities: Customer Satisfaction Data
Firstup works with different mediums / channels such as Social Media. and E-Mail.
Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and Firstup support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Firstup analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Firstup, we’re able to send push notifications directly to employees’ phones; and, if they don’t engage with mobile, they’re also sent an email. So they’re still getting reached everywhere. And we can really measure it—that’s important to us." - Deanna Schmidt
Firstup, Renderforest Video, LearnUpon, Walls.io, Statusbrew, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.
Popular Business Setting
for Firstup
Top Industries
- Hospital & Health Care
- Real Estate
- Financial Services
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.
Firstup Customer wins, Customer success stories, Case studies
Why is Firstup the best choice for Engagement Management?
How can Firstup optimize your Content Management Workflow?
What solutions does Firstup provide for Communication Management?
How can Firstup optimize your Advocacy Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Firstup, we’re able to send push notifications directly to employees’ phones; and, if they don’t engage with mobile, they’re also sent an email. So they’re still getting reached everywhere. And we can really measure it—that’s important to us. Testimonial By Deanna Schmidt |
|
[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger. |
|
Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get that information via email. Testimonial By Ke‘ala Aki |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Deanna Schmidt Sr. Director of Marketing and Communications WashREIT |
With Firstup, we’re able to send push notifications directly to employees’ phones; and, if they don’t engage with mobile, they’re also sent an email. So they’re still getting reached everywhere. And we can really measure it—that’s important to us. Testimonial By Deanna Schmidt |
|
Jana Dawson Director of Corporate Communications Evergy |
[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger. |
|
Ke‘ala Aki Internal Communications Manager Hawai‘i Pacific Health |
Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get that information via email. Testimonial By Ke‘ala Aki |
PVH Corp. - Apparel & Fashion
Read more →Booz Allen Hamilton - Management Consulting
Read more →Wegmans - Retail
Read more →Virgin Media O2 - Telecommunications
Read more →Evergy - Utilities
Read more →Elme Communities - Real Estate
Read more →Cooper Health: Celebrating safety to drive engagement
Frequently Asked Questions(FAQ)
for Firstup
What is Firstup?
Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.
Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.
Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.
SocialChorus and Dynamic Signal are now Firstup
What is Firstup used for?
What are the top features of Firstup?
Who uses Firstup?
What are Firstup alternatives?
Where is Firstup located?
Peers used Firstup for engagement management and content management
Firstup Competitors
Firstup Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (163) |
| Custom Reports | Read Reviews (318) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (163) |
| Custom Reports | Read Reviews (318) |
Firstup Integrations
Firstup integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Firstup
Overall Risk Meter
Top Failure Risks for Firstup
Firstup, Inc. News
Firstup Updates Employee Comms Platform with New Personalization and Data Tools
Firstup has enhanced its employee communication platform with new personalization features and deeper workflow integrations. The update introduces audience targeting tools, real-time data access, and expanded integrations with Workday and Concur. These improvements aim to boost employee engagement and streamline communication processes, addressing the need for effective communication in enterprises.
Firstup Expands Executive Leadership to Expand and Deepen Customer Impact
Firstup has expanded its executive team with the appointments of Craig Steele as Chief Revenue Officer, Kristin Brennan as Chief Marketing Officer, and Nathan Lowis as Managing Director for EMEA. This strategic move aims to enhance global growth, customer engagement, and workforce communication. The new leaders bring expertise in go-to-market strategies, marketing alignment, and regional growth to drive business outcomes and customer impact.
Firstup Expands Executive Leadership to Accelerate Global Growth and Deepen Customer Impact New leaders for a customer-focused future
Firstup has expanded its executive leadership team to drive global growth and enhance customer impact. The company appointed Craig Steele as Chief Revenue Officer, Kristin Brennan as Chief Marketing Officer, and Nathan Lowis as Managing Director for EMEA. These leaders will focus on global growth, customer experience, and go-to-market strategies to improve workforce communications and business outcomes.
Firstup Named a Leader in 2025 Gartner Magic Quadrant for Intranet Packaged Solutions
Firstup has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions. This accolade highlights Firstup's strengths in personalized omnichannel communications, strong integration with Microsoft 365 and SharePoint, and a proven go-to-market strategy. The recognition underscores Firstup's commitment to intelligent communication orchestration, enhancing employee engagement and operational efficiency across diverse industries.
Firstup, Inc. Profile
Company Name
Firstup, Inc.
Company Website
//firstup.ioHQ Location
123 Mission Street 25th Floor San Francisco, CA 94105, US
Employees
201-500
Social
Financials
PRIVATE
How efficiently Does Firstup manage your Social Media Management?