Firstup Overview

Firstup excels in orchestrating workforce communication, offering a platform that engages employees from the moment they are hired until they retire. It automates personalized communication journeys, ensuring each employee receives tailored interactions at scale. Firstup provides actionable insights into employee engagement, aiding organizations in supporting, promoting, and retaining their workforce effectively. Notably, it transforms the employee experience by facilitating meaningful interactions, which are critical in today's dynamic work environments. Major companies trust Firstup to enhance their talent management strategies, leveraging its capabilities to foster strong employee relationships and improve retention rates.

Use Cases

Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.

Other use cases:

  • Communication Management
  • Advocacy Management
  • Campaign Management
  • Collaboration
  • Training & Onboarding
  • Workflow Management
  • Motivation Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Acquire Customers
  • Improve Brand Engagement
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Improve Visibility
See all business priorities See less business priorities

Firstup Use-Cases and Business Priorities: Customer Satisfaction Data

Firstup works with different mediums / channels such as Social Media. and E-Mail.

Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and Firstup support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Firstup analytics capabilities include Analytics, and Custom Reports.

Reviews

"Firstup affords us an ability to have everybody be connected in a way they have not been before." - Grant McLaughlin

Firstup, Renderforest Video, LearnUpon, Walls.io, Statusbrew, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.

Popular Business Setting

for Firstup

Top Industries

  • Hospital & Health Care
  • Real Estate
  • Financial Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Firstup Customer wins, Customer success stories, Case studies

What Are the key features of Firstup for Engagement Management?

How can Firstup enhance your Content Management process?

How can Firstup enhance your Social Media Management process?

Why is Firstup the best choice for Communication Management?

How can Firstup enhance your Advocacy Management process?

11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

CUSTOMERS TESTIMONIALS
Firstup testimonial

Grant McLaughlin

VP Corporate Affairs

Booz Allen Hamilton

Firstup affords us an ability to have everybody be connected in a way they have not been before. Testimonial By Grant McLaughlin
Firstup testimonial

Lindsey Sofia

Corporate Communications

Lincoln Financial

With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us ...the unified communications we were looking for.

Testimonial By Lindsey Sofia
Firstup testimonial

Jana Dawson

Director of Corporate Communications

Evergy

[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger.

Testimonial By Jana Dawson
CUSTOMERS TESTIMONIALS
Firstup testimonial

Grant McLaughlin

VP Corporate Affairs

Booz Allen Hamilton

Firstup affords us an ability to have everybody be connected in a way they have not been before. Testimonial By Grant McLaughlin
Firstup testimonial

Lindsey Sofia

Corporate Communications

Lincoln Financial

With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us ...the unified communications we were looking for.

Testimonial By Lindsey Sofia
Firstup testimonial

Jana Dawson

Director of Corporate Communications

Evergy

[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger.

Testimonial By Jana Dawson

Grainger - Manufacturing

Firstup helped Grainger connect its 26,000 global employees with an intelligent communication platform. Grainger needed to reach deskless and multilingual workers as digital workplaces changed. With ...Firstup, Grainger now delivers important updates to all staff, including those on the frontline. Employees engage with content on the mobile app up to 15 times more than by email. Grainger sees higher engagement and better access to information for its workforce.

Read more →

Southern Company Gas - Utilities

Firstup helped Southern Company Gas improve employee engagement with its FUEL communication platform. The company needed to reach field workers who could not access email or the intranet. After using... Firstup, employee engagement increased by 45%. The company saved 91,000 hours of employee time, worth about $3.9 million. The internal communications team grew its impact without adding new staff.

Read more →

Boston Children's Hospital - Hospital & Health Care

Firstup's Scope 360 platform helped Boston Children's Hospital improve internal communication. The hospital needed a way for employees to share their own stories, not just receive information. With S...cope 360, they can now send professional newsletters in ten minutes instead of four hours. The platform also lets them track employee engagement and understand what content matters most. This has helped employees feel more connected and part of the hospital's mission.

Read more →

Swissport - Transportation/trucking/railroad

Firstup helped Swissport create a unified digital workplace for over 45,000 employees at 300 airports worldwide. Swissport had six separate communication systems and a workforce with 75% frontline em...ployees who did not use email. The One Swissport platform by Firstup made communication simple and easy for all staff. The solution allowed Swissport to move faster and reduce integration costs. The new platform improved employee engagement and retention across the global organization.

Read more →

AGCO - Manufacturing

Firstup helped AGCO improve their employee onboarding process. AGCO wanted to make onboarding easier and better for new hires. They used Firstup as part of their technology stack to automate and pers...onalize onboarding. This helped AGCO create a best-in-class onboarding program. AGCO believes this leads to happier and more productive employees.

Read more →

JetBlue - Airlines

JetBlue used the Firstup platform to improve employee communication. The company wanted all 25,000 employees to feel connected, no matter their location. With Firstup, JetBlue sends personalized mess...ages to each team member. The platform helps target updates and recognition stories to the right people. JetBlue now makes every employee feel valued and part of one team.

Read more →
Show More

Cooper Health: Celebrating safety to drive engagement

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Frequently Asked Questions(FAQ)

for Firstup

What is Firstup?

Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.

Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.

Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.

SocialChorus and Dynamic Signal are now Firstup

What is Firstup used for?

Firstup is a Talent Management Software mainly used by its customers to Improve Internal Communications and Build Brand Awareness by Engagement Management, Content Management and Social Media Management .

What are the top features of Firstup?

Alerts: popups & Notifications, Personalization and Dashboard are some of the top features of Firstup.

Who uses Firstup?

Firstup is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Firstup alternatives?

Renderforest Video, LearnUpon, Walls.Io and Statusbrew are popular alternatives for Firstup.

Where is Firstup located?

Firstup is headquartered at 123 Mission Street 25th Floor San Francisco, CA 94105, US.
lightning

Peers used Firstup for engagement management and content management

Firstup Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.72/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (163)
Custom Reports

4.07/5 ★

Read Reviews (318)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.72/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (163)
Custom Reports

4.07/5 ★

Read Reviews (318)

Firstup Integrations

Firstup integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.27/5 ★

Read Reviews (207)
Data Export

4.20/5 ★

Read Reviews (120)

Software Failure Risk Guidance

?

for Firstup

Overall Risk Meter

Low Medium High

Top Failure Risks for Firstup

Firstup, Inc. News

Executive

Firstup Expands Executive Leadership to Expand and Deepen Customer Impact

Firstup has expanded its executive team with the appointments of Craig Steele as Chief Revenue Officer, Kristin Brennan as Chief Marketing Officer, and Nathan Lowis as Managing Director for EMEA. This strategic move aims to enhance global growth, customer engagement, and workforce communication. The new leaders bring expertise in go-to-market strategies, marketing alignment, and regional growth to drive business outcomes and customer impact.

Executive

Firstup Expands Executive Leadership to Accelerate Global Growth and Deepen Customer Impact New leaders for a customer-focused future

Firstup has expanded its executive leadership team to drive global growth and enhance customer impact. The company appointed Craig Steele as Chief Revenue Officer, Kristin Brennan as Chief Marketing Officer, and Nathan Lowis as Managing Director for EMEA. These leaders will focus on global growth, customer experience, and go-to-market strategies to improve workforce communications and business outcomes.

Awards

Firstup Named a Leader in 2025 Gartner Magic Quadrant for Intranet Packaged Solutions

Firstup has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions. This accolade highlights Firstup's strengths in personalized omnichannel communications, strong integration with Microsoft 365 and SharePoint, and a proven go-to-market strategy. The recognition underscores Firstup's commitment to intelligent communication orchestration, enhancing employee engagement and operational efficiency across diverse industries.

Product

Firstup Q3 2025 Release: Smarter Journeys, Connected HR, Clearer Insights

Firstup's Q3 2025 release introduces enhancements like Journey Member Visibility for better automation tracking, an improved Executive Summary Dashboard for actionable insights, and UKG Pro integration for seamless HR tasks. The release also features a Workday API integration for efficient data sync, marking the start of a broader partnership. These updates aim to streamline HR workflows and enhance employee experience.

Firstup, Inc. Profile

Company Name

Firstup, Inc.

Company Website

//firstup.io

HQ Location

123 Mission Street 25th Floor San Francisco, CA 94105, US

Employees

201-500

Social

Financials

PRIVATE