Firstup Overview

Firstup excels in orchestrating workforce communication, offering a platform that engages employees from the moment they are hired until they retire. It automates personalized communication journeys, ensuring each employee receives tailored interactions at scale. Firstup provides actionable insights into employee engagement, aiding organizations in supporting, promoting, and retaining their workforce effectively. Notably, it transforms the employee experience by facilitating meaningful interactions, which are critical in today's dynamic work environments. Major companies trust Firstup to enhance their talent management strategies, leveraging its capabilities to foster strong employee relationships and improve retention rates.

Use Cases

Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.

Other use cases:

  • Communication Management
  • Advocacy Management
  • Campaign Management
  • Collaboration
  • Training & Onboarding
  • Workflow Management
  • Motivation Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Acquire Customers
  • Improve Brand Engagement
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Improve Visibility
See all business priorities See less business priorities

Firstup Use-Cases and Business Priorities: Customer Satisfaction Data

Firstup works with different mediums / channels such as Social Media. and E-Mail.

Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and Firstup support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Firstup analytics capabilities include Analytics, and Custom Reports.

Reviews

"[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new... [platform] that engages people, and have a successful merger." - Jana Dawson

Firstup, Renderforest Video, LearnUpon, Walls.io, Statusbrew, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.

Popular Business Setting

for Firstup

Top Industries

  • Hospital & Health Care
  • Real Estate
  • Financial Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Firstup Customer wins, Customer success stories, Case studies

How can Firstup enhance your Engagement Management process?

How efficiently Does Firstup manage your Content Management?

What solutions does Firstup provide for Social Media Management?

How does Firstup address your Communication Management Challenges?

How does Firstup address your Advocacy Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

CUSTOMERS TESTIMONIALS
Firstup testimonial

Jana Dawson

Director of Corporate Communications

Evergy

[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger.

Testimonial By Jana Dawson
Firstup testimonial

Lindsey Sofia

Corporate Communications

Lincoln Financial

With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us ...the unified communications we were looking for.

Testimonial By Lindsey Sofia
Firstup testimonial

Jennifer Harrison

Associate Director, Internal Communications

IQVIA

In October of 2016, we had a merger of equals, and not a lot of news was getting out. […] Our IT systems were different, our HR systems were different, and because we were relying so heavily on email, we had no measurement to ensure that our messages were getting through or if our communications ha...d an effect. We needed a common platform not only for all employees to understand the business better, but actually bring us together as one company.

Testimonial By Jennifer Harrison
CUSTOMERS TESTIMONIALS
Firstup testimonial

Jana Dawson

Director of Corporate Communications

Evergy

[We’re] in a merger with our neighboring utility KCP&L, so bringing 2 companies together, we have a tremendous need to distribute information out to a workforce that’s doubling in size. So Firstup has allowed us to hit the ground running, have a new [platform] that engages people, and have a succes...sful merger.

Testimonial By Jana Dawson
Firstup testimonial

Lindsey Sofia

Corporate Communications

Lincoln Financial

With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us ...the unified communications we were looking for.

Testimonial By Lindsey Sofia
Firstup testimonial

Jennifer Harrison

Associate Director, Internal Communications

IQVIA

In October of 2016, we had a merger of equals, and not a lot of news was getting out. […] Our IT systems were different, our HR systems were different, and because we were relying so heavily on email, we had no measurement to ensure that our messages were getting through or if our communications ha...d an effect. We needed a common platform not only for all employees to understand the business better, but actually bring us together as one company.

Testimonial By Jennifer Harrison

Grainger - Manufacturing

Firstup helped Grainger connect its 26,000 global employees with an intelligent communication platform. Grainger needed to reach deskless and multilingual workers as digital workplaces changed. With ...Firstup, Grainger now delivers important updates to all staff, including those on the frontline. Employees engage with content on the mobile app up to 15 times more than by email. Grainger sees higher engagement and better access to information for its workforce.

Read on →

AGCO - Manufacturing

Firstup helped AGCO improve their employee onboarding process. AGCO wanted to make onboarding easier and better for new hires. They used Firstup as part of their technology stack to automate and pers...onalize onboarding. This helped AGCO create a best-in-class onboarding program. AGCO believes this leads to happier and more productive employees.

Read on →

Leading Medical Center (name removed for privacy reasons) - Hospital & Health Care

Firstup helped a leading medical center improve surgery scheduling. The hospital used the Firstup intelligent communication platform to send real-time updates to 24,000 employees across 100 locations.... This reduced surgery wait times and improved patient outcomes. The hospital saved $200,000 in two years by reducing unused operating room time. The solution helped reach many desk-less workers with critical information.

Read on →

Wellstar Health System - Hospital & Health Care - Very Large

Firstup helped Wellstar Health System boost flu vaccine compliance from 54% to 99% in just two weeks. The intelligent communication platform used HRIS and behavioral data to send personalized message...s to 25,000 employees. This campaign avoided up to $500,000 in labor costs and kept facilities fully staffed. Wellstar reached frontline workers quickly and improved workforce safety. Leaders received resources to support non-compliant team members.

Read on →

Swissport - Transportation/trucking/railroad

Firstup helped Swissport create a unified digital workplace for over 45,000 employees at 300 airports worldwide. Swissport had six separate communication systems and a workforce with 75% frontline em...ployees who did not use email. The One Swissport platform by Firstup made communication simple and easy for all staff. The solution allowed Swissport to move faster and reduce integration costs. The new platform improved employee engagement and retention across the global organization.

Read on →

Virgin Media O2 - Telecommunications

Firstup helped Virgin Media O2 boost employee engagement during the pandemic. The company ran a competition using the Firstup platform, asking employees to share posts with #dontmisstheboat and uploa...d screenshots. In just two days, 750 new users joined Firstup, raising the user count to nearly 4000. The platform handled the surge easily and kept brand messages clear. Virgin Media O2 used Firstup to connect and motivate its large workforce.

Read on →

Cooper Health: Celebrating safety to drive engagement

Video Thumbnail

Frequently Asked Questions(FAQ)

for Firstup

What is Firstup?

Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.

Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.

Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.

SocialChorus and Dynamic Signal are now Firstup

What is Firstup used for?

Firstup is a Talent Management Software mainly used by its customers to Improve Internal Communications and Build Brand Awareness by Engagement Management, Content Management and Social Media Management .

What are the top features of Firstup?

Alerts: popups & Notifications, Personalization and Dashboard are some of the top features of Firstup.

Who uses Firstup?

Firstup is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Firstup alternatives?

Renderforest Video, LearnUpon, Walls.Io and Statusbrew are popular alternatives for Firstup.

Where is Firstup located?

Firstup is headquartered at 123 Mission Street 25th Floor San Francisco, CA 94105, US.
lightning

Peers used Firstup for engagement management and content management

Firstup Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.72/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (163)
Custom Reports

4.07/5

Read Reviews (318)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.72/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (163)
Custom Reports

4.07/5

Read Reviews (318)

Firstup Integrations

Firstup integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

?

for Firstup

Overall Risk Meter

Low Medium High

Top Failure Risks for Firstup

Firstup, Inc. News

Awards

Firstup Wins Lighthouse Tech Award for Employee Experience Platform ...

Firstup has been awarded the 2026 Lighthouse Tech Award for Best Comprehensive Employee Experience Solution by Lighthouse Research & Advisory. This recognition highlights Firstup's platform, which enhances employee engagement through personalized, data-driven communication. The platform is trusted by major organizations like Boeing and Toyota to improve workforce alignment and productivity.

Product

Firstup Unveils New Capabilities Across Intelligent Communication Platform

Firstup has launched Firstup AI, a comprehensive suite of AI tools designed to enhance workforce communication and engagement. The suite includes AI Search, AI Content Creator, and AI Insights, with upcoming features like AI Actions and AI Audience Builder. These tools aim to improve productivity and engagement by offering personalized, context-aware solutions integrated with platforms like Workday and ServiceNow. The platform ensures data security and compliance, with new capabilities rolling out throughout the year.

Product

Firstup Launches AI Suite for Workforce Communication

Firstup has launched Firstup AI, a suite of AI capabilities to enhance workforce communication and engagement. The suite includes AI Search for quick information retrieval, AI Content Creator for message optimization, and AI Insights for campaign analytics. Future updates will introduce AI Actions for task completion and AI Audience Builder for targeted messaging. The platform integrates with major enterprise systems and ensures data security.

Product

Firstup Extends AI Suite with New Agentic Capabilities Across its Intelligent Communication Platform

Firstup has expanded its AI suite with new agentic capabilities, enhancing its Intelligent Communication Platform. The update includes features like AI Search, AI Content Creator, and AI Insights, aimed at improving productivity and engagement. These tools enable employees to access information, create content, and gain insights seamlessly. Upcoming features, AI Actions and AI Audience Builder, will further automate tasks and refine audience targeting.

Firstup, Inc. Profile

Company Name

Firstup, Inc.

Company Website

//firstup.io

HQ Location

123 Mission Street 25th Floor San Francisco, CA 94105, US

Employees

201-500

Social

Financials

PRIVATE