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Firstup: Use-Cases, Insights and Reviews | 2024 Cuspera

4.4 5

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(2748)

Communication Platform to unblock the flow of employee connection with the workforce

Firstup Overview

Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.

Use Cases

Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.

Other use cases:

Communication Management
Advocacy Management
Campaign Management
Collaboration
Training & Onboarding
Workflow Management
Motivation Management

See all use cases See less use cases

Business Priorities

Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.

Other priorities:

Establish Thought Leadership
Improve ROI
Acquire Customers
Improve Brand Engagement
Launch New Products
Improve Digital And Social Presence
Grow Market Share
Enter New Markets Internationally Or Locally
Enhance Customer Relationships
Scale Best Practices
Improve Efficiency
Improve Stakeholder Relations
Improve Visibility

See all business priorities See less business priorities

Firstup Use-Cases and Business Priorities: Customer Satisfaction Data

Firstup works with different mediums / channels such as Social Media, and E-Mail,

Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc.

Reviews

"Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics." - Preston Smith

Firstup, Oktopost, Haiilo, PostBeyond, Employee Advocacy by Sprout Social, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Firstup

Top Industries

Hospital & Health Care
Real Estate
Financial Services

Popular in

Enterprise
Mid Market
Large Enterprise

Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Firstup Use Cases

How efficiently Does Firstup manage your Engagement Management?

Firstup helps businesses engage employees by providing a platform for sharing content, measuring engagement, and tailoring content experiences. Firstup helps businesses increase employee engagement, leading to improved communication and business growth. However, the platform could benefit from more granular user engagement data for further customization.

"...With Firstup, users can:- Connect employees with the right information and resources they need to succeed.- Communicate across channels so every message hits its mark.- Enable employee advocacy and recruiting with quick, intuitive social sharing.- Create an engaged community and collect actionable feedback.- Reach deskless employees with an award-winning employee app.- Measure everything to demonstrate value and optimize your strategy...." Peer review

What solutions does Firstup provide for Content Management?

The system simplifies content creation and sharing, allowing users to quickly publish articles and curate content for various platforms. It enables the organization of content and provides templates for creating newsletters, app content, and push notifications. Although the system facilitates content sharing, it may struggle to motivate employees to actively participate.

"...Today the organization has dedicated content streams for each line of business, and the leaders who manage these lines of business can create and post content right from their mobile device...." Case Study Lincoln Financial Group

Why is Firstup the best choice for Communication Management?

Firstup simplifies communication management by providing a platform for planning, creating, publishing, and monitoring employee communications. It allows users to easily publish content to various channels, including social networks and email, and track engagement metrics. Firstup's capabilities are limited by its cost and restrictions on email templates, link tracking, and analytics.

"...The organization is working toward establishing a single point of publishing, using Firstup to reach their mobile app, web experience and email. ..." Case Study Lincoln Financial Group

Why is Firstup the best choice for Advocacy Management?

Firstup is a tool that helps companies manage employee advocacy programs. The platform provides employees with a way to share company news on social media. Firstup is particularly beneficial for newer companies that need a comprehensive solution for internal communications and employee advocacy.

"...Our new Employee Advocacy program, powered through Dynamic Signal, has started to change the way we communicate internally...." Peer review by Roderick Strother, Director, Digital And Social Centre Of Excellence, Lenovo

38+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Preston Smith Director of Communications Providence	Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics. Testimonial By Preston Smith
Kyla Turner Former Communications Manager Love’s Travel Stops	Our goal is not just to connect every employee but also to build culture. […] So we have a full division of truck drivers, [and] they are the hardest employees to reach […] I think they always felt connected to their division, but not to the company that is Love’s, and what all of that entails, the... big picture of what we stand for. And after rollout to this group, it’s just been amazing—they were hungry for that connection, and now we’re seeing it. Testimonial By Kyla Turner
Jennifer Holzinger Global HR and Employee Communications Dow	More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job. Testimonial By Jennifer Holzinger

CUSTOMERS	TESTIMONIALS
Preston Smith Director of Communications Providence	Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics. Testimonial By Preston Smith
Kyla Turner Former Communications Manager Love’s Travel Stops	Our goal is not just to connect every employee but also to build culture. […] So we have a full division of truck drivers, [and] they are the hardest employees to reach […] I think they always felt connected to their division, but not to the company that is Love’s, and what all of that entails, the... big picture of what we stand for. And after rollout to this group, it’s just been amazing—they were hungry for that connection, and now we’re seeing it. Testimonial By Kyla Turner
Jennifer Holzinger Global HR and Employee Communications Dow	More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job. Testimonial By Jennifer Holzinger

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Booz Allen Hamilton Information Technology and Services	Information Technology and Services	Case Study Booz Allen Hamilton Learn Booz Allen Hamilton's increasing engagement by closing the gap between dispersed teams and the home office Read More
WashREIT Real Estate	Real Estate	Case Study WashREIT Learn How Firstup helps WashREIT by ensuring business continuity from anywhere Read More
American Cancer Society Non-Profit Organization Management	Non-Profit Organization Management	Case Study American Cancer Society Learn How Firstup helped American Cancer Society staff get the information they needed to save lives Read More

Video

Cooper Health: Celebrating safety to drive engagement

Video Thumbnail

Frequently Asked Questions(FAQ)

for Firstup

What is Firstup?

Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.

Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.

Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.

SocialChorus and Dynamic Signal are now Firstup

What is Firstup used for?

Firstup is a Talent Management Software mainly used by its customers to Improve Internal Communications and Build Brand Awareness by Engagement Management, Content Management and Social Media Management .

What are the top features of Firstup?

Alerts: popups & Notifications, Personalization and Dashboard are some of the top features of Firstup.

Who uses Firstup?

Firstup is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Firstup alternatives?

Oktopost, Haiilo, PostBeyond and Employee Advocacy By Sprout Social are popular alternatives for Firstup.

Where is Firstup located?

Firstup is headquartered at 123 Mission Street 25th Floor San Francisco, CA 94105, US.

lightning

Peers used Firstup for engagement management and content management

Firstup Competitors

More Firstup Alternatives...

Firstup Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.72/5 ★ Read Reviews (3)
Analytics	4.20/5 ★ Read Reviews (163)
Custom Reports	4.07/5 ★ Read Reviews (318)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.72/5 ★ Read Reviews (3)
Analytics	4.20/5 ★ Read Reviews (163)
Custom Reports	4.07/5 ★ Read Reviews (318)

Software Failure Risk Guidance

?

for Firstup

Overall Risk Meter

Low Medium High

Top Failure Risks for Firstup

Firstup Feeds

With over 100 joint customers and growing, Firstup is now an official Workday Innovation Partner

Firstup becomes an official Workday Innovation Partner, enhancing its collaboration with over 100 joint customers.

23/09/2024 - source

Firstup for Microsoft

Firstup enhances Microsoft's internal communication by offering a comprehensive suite of tools and personalized employee journeys, improving engagement and productivity.

23/09/2024 - source

Firstup for ServiceNow

Firstup offers a new EX Content Library with over 125 communication templates for personalized employee journeys.

26/08/2024 - source

Firstup Profile

Company Name

Firstup

Company Website

https://firstup.io/

HQ Location

123 Mission Street 25th Floor San Francisco, CA 94105, US

Employees

201-500

Social

Financials

PRIVATE