Firstup Overview
Firstup excels in orchestrating workforce communication, offering a platform that engages employees from the moment they are hired until they retire. It automates personalized communication journeys, ensuring each employee receives tailored interactions at scale. Firstup provides actionable insights into employee engagement, aiding organizations in supporting, promoting, and retaining their workforce effectively. Notably, it transforms the employee experience by facilitating meaningful interactions, which are critical in today's dynamic work environments. Major companies trust Firstup to enhance their talent management strategies, leveraging its capabilities to foster strong employee relationships and improve retention rates.
Use Cases
Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.
Business Priorities
Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.
Firstup Use-Cases and Business Priorities: Customer Satisfaction Data
Firstup works with different mediums / channels such as Social Media. and E-Mail.
Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and Firstup support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Firstup analytics capabilities include Analytics, and Custom Reports.
Reviews
"With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, a...nd we saw that the Firstup platform would give us the unified communications we were looking for." - Lindsey Sofia
Firstup, Renderforest Video, LearnUpon, Walls.io, Statusbrew, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.
Popular Business Setting
for Firstup
Top Industries
- Hospital & Health Care
- Real Estate
- Financial Services
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Firstup Use Cases
What benefits does Firstup offer for Engagement Management?
How can Firstup optimize your Content Management Workflow?
What benefits does Firstup offer for Communication Management?
How can Firstup optimize your Advocacy Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us ...the unified communications we were looking for. |
|
More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job. |
|
With Firstup, we’re able to send push notifications directly to employees’ phones; and, if they don’t engage with mobile, they’re also sent an email. So they’re still getting reached everywhere. And we can really measure it—that’s important to us. Testimonial By Deanna Schmidt |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Lindsey Sofia Corporate Communications Lincoln Financial |
With baby boomers exiting the workforce, and a huge audience of millennials and young talent entering the workforce, we just knew that it was time to think about a different way of communicating. Our intranet was outdated and not mobile optimized, and we saw that the Firstup platform would give us ...the unified communications we were looking for. |
|
Jennifer Holzinger Global HR and Employee Communications Dow |
More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job. |
|
Deanna Schmidt Sr. Director of Marketing and Communications WashREIT |
With Firstup, we’re able to send push notifications directly to employees’ phones; and, if they don’t engage with mobile, they’re also sent an email. So they’re still getting reached everywhere. And we can really measure it—that’s important to us. Testimonial By Deanna Schmidt |
Case Studies
CASE STUDY Toyota
CASE STUDY Leading Medical Center (name removed for privacy reasons)
CASE STUDY McKee Foods
CASE STUDY Lehigh Valley Health Network
CASE STUDY Cooper University Health Care
CASE STUDY Wellstar
Video
Cooper Health: Celebrating safety to drive engagement
Frequently Asked Questions(FAQ)
for Firstup
What is Firstup?
Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.
Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.
Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.
SocialChorus and Dynamic Signal are now Firstup
What is Firstup used for?
What are the top features of Firstup?
Who uses Firstup?
What are Firstup alternatives?
Where is Firstup located?
Peers used Firstup for engagement management and content management
Firstup Competitors
Firstup Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (163) |
| Custom Reports | Read Reviews (318) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (163) |
| Custom Reports | Read Reviews (318) |
Firstup Integrations
Firstup integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Firstup
Overall Risk Meter
Top Failure Risks for Firstup
Firstup, Inc. News
Firstup Named a Leader in 2025 Gartner Magic Quadrant for Intranet Packaged Solutions
Firstup has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions. This accolade highlights Firstup's strengths in personalized omnichannel communications, strong integration with Microsoft 365 and SharePoint, and a proven go-to-market strategy. The recognition underscores Firstup's commitment to intelligent communication orchestration, enhancing employee engagement and operational efficiency across diverse industries.
Firstup Q3 2025 Release: Smarter Journeys, Connected HR, Clearer Insights
Firstup's Q3 2025 release introduces enhancements like Journey Member Visibility for better automation tracking, an improved Executive Summary Dashboard for actionable insights, and UKG Pro integration for seamless HR tasks. The release also features a Workday API integration for efficient data sync, marking the start of a broader partnership. These updates aim to streamline HR workflows and enhance employee experience.
Firstup Appoints Bill Schuh as CEO to Lead Next Phase of Growth in Workforce Orchestration
Firstup named Bill Schuh as CEO, succeeding founder Nicole Alvino, who becomes Chairwoman. Schuhs enterprise software experience, including at Anaplan and Medallia, positions Firstup for its next growth phase. The company, now exceeding $100M in annual recurring revenue, focuses on AI-powered workforce orchestration and employee engagement through its CommunicationsAI and Journey Orchestration solutions.
Firstup Names Bill Schuh as Chief Executive Officer
Firstup appointed Bill Schuh as chief executive officer. Schuh brings experience in enterprise SaaS and will lead Firstups strategy for its intelligent communication platform.
Firstup, Inc. Profile
Company Name
Firstup, Inc.
Company Website
//firstup.ioHQ Location
123 Mission Street 25th Floor San Francisco, CA 94105, US
Employees
201-500
Social
Financials
PRIVATE
What solutions does Firstup provide for Social Media Management?