Firstup Overview

This is a summary of the comprehensive capabilities and benefits of Firstup based on over 2748 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Firstup, Oktopost, Haiilo, PostBeyond, Employee Advocacy by Sprout Social, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Firstup is right for your needs? Our Cuspera AI engine can evaluate how Firstup fits your specific business needs, industry, and context. Get your personalized assessment report today.

Firstup supports business activities such as:

  • Engagement Management
  • Content Management
  • Social Media Management
  • Communication Management
  • Advocacy Management

Firstup can help you with many business goals, such as Improve Internal Communications, Build Brand Awareness, Establish Thought Leadership, Improve ROI, Acquire Customers, etc. It can help manage these activities if you use Social Media and E-Mail for these needs. As a solution, Firstup's capabilities include Alerts: Popups & Notifications, Personalization, Dashboard, etc.

Firstup Hospital & Health Care Vertical is its biggest customer base.

Reviews

"More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the s...tory to employees in one singular place. They’re able to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job. " - Jennifer Holzinger

Firstup Reviews

11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

Business Priorities

Improve Internal Communications and Build Brand Awareness are the most popular business priorities peers achieved using Firstup.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Acquire Customers
  • Improve Brand Engagement
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Improve Visibility
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Content Management , Social Media Management , as the business use cases that they have been most satisfied while using Firstup.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.57/5

Read Reviews (225)

"...Firstup helps you reach employees with relevant and engaging content, without the traditional hassles of email management. ..." Targeted, measurable and engaging employee email and newsletters
engaging and following up

4.58/5

Read Reviews (215)

"...To meet this goal, the team developed a number of engagement campaigns such as contests and giveaways, using push notifications to get workers involved and running automated retargeting campaigns to maximize response...."
engaging with scheduling & cadence

3.17/5

Read Reviews (1)

"...Set recurring campaigns on a daily, weekly, or monthly cadence to help guarantee engagement. DELIVERY. ..."
Content Management with Social Media

4.83/5

Read Reviews (206)

"...Easily sharing content with my social networks...."
content sharing

4.89/5

Read Reviews (77)

"...If you want something that will encourage more employees to share content, this isn't it...."
content publishing

4.71/5

Read Reviews (63)

"...Create high-impact content Publish from the Firstup Studio to the Microsoft Teams channel to target individual users and audiences...."
content curation

4.91/5

Read Reviews (38)

"...Allows you to make smart clean content that captures the eyes of employees, engages and is modern in line with other leading online content creators. ...."
searching for content

4.47/5

Read Reviews (5)

"...So being able to see what content is most popular, how are people looking at it, is it mobile, is it web, how much time are they spending with it...."
Social Media Management with Social Media

4.69/5

Read Reviews (141)

"...Internal communications platform that helps businesses of all sizes with workflow automation, analytics/reporting, omnichannel publishing, collaboration, performance monitoring and more...."
scheduling post to social media

4.81/5

Read Reviews (65)

"...With it's ability to update team with regular content to post on social media..."
social media analytics

4.82/5

Read Reviews (45)

"...Use the Analyze dashboard to drive employee action by learning how your people are responding to your critical initiatives. ..."
engaging on social media

4.64/5

Read Reviews (26)

"...Dynamic Signal makes it easy to promote social posts about your organization, which in turn helps drive awareness of your company's brand and news...."
managing social media account

1.92/5

Read Reviews (1)

"...It makes it easy to link individual social media accounts in order to share corporate news with the click of one button...."
monitoring social media

0.66/5

Read Reviews (1)

"Learn How Firstup helps WashREIT by ensuring business continuity from anywhere"
PEER EXPERIENCES
Engagement Management

4.57/5

Read Reviews (225)

"...Firstup helps you reach employees with relevant and engaging content, without the traditional hassles of email management. ..." Targeted, measurable and engaging employee email and newsletters
engaging and following up

4.57/5

Read Reviews (215)

engaging with scheduling & cadence

4.57/5

Read Reviews (1)

Content Management with Social Media

4.83/5

Read Reviews (206)

"...Easily sharing content with my social networks...." Peer review by Keysha B., Lead Consultant- Internal Communications, Telecommunications
content sharing

4.83/5

Read Reviews (77)

content publishing

4.83/5

Read Reviews (63)

content curation

4.83/5

Read Reviews (38)

searching for content

4.83/5

Read Reviews (5)

Social Media Management with Social Media

4.69/5

Read Reviews (141)

"...Internal communications platform that helps businesses of all sizes with workflow automation, analytics/reporting, omnichannel publishing, collaboration, performance monitoring and more...." Peer review from SocialChorus
scheduling post to social media

4.69/5

Read Reviews (65)

social media analytics

4.69/5

Read Reviews (45)

engaging on social media

4.69/5

Read Reviews (26)

managing social media account

4.69/5

Read Reviews (1)

monitoring social media

4.69/5

Read Reviews (1)

38+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2748 insights from peers and experts to help you assess how these Firstup use cases fit your Talent Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Firstup testimonial

Jennifer Holzinger

Global HR and Employee Communications

Dow

More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job.

Testimonial By Jennifer Holzinger
Firstup testimonial

Ke‘ala Aki

Internal Communications Manager

Hawai‘i Pacific Health

Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get that information via email. Testimonial By Ke‘ala Aki
Firstup testimonial

Preston Smith

Director of Communications

Providence

Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics. Testimonial By Preston Smith
CUSTOMERS TESTIMONIALS
Firstup testimonial

Jennifer Holzinger

Global HR and Employee Communications

Dow

More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job.

Testimonial By Jennifer Holzinger
Firstup testimonial

Ke‘ala Aki

Internal Communications Manager

Hawai‘i Pacific Health

Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get that information via email. Testimonial By Ke‘ala Aki
Firstup testimonial

Preston Smith

Director of Communications

Providence

Since switching to Firstup, we’ve seen an 8x increase in engagement across employees. Not only has it simplified where and how employees can consume information, but it’s also greatly simplified our reporting and analytics. Testimonial By Preston Smith

Case Studies

COMPANY CASE STUDIES
Firstup case study
Case Study Providence

How Firstup streamlined company systems, enabling the organization to reach its 120,000 caregivers and gain agility during critical operations.

Read More
Firstup case study
Case Study Extreme Networks

Learn How Firstup helped Extreme Networks completely change the way they communicate with the employees.

Read More
Firstup case study
Case Study Raising Cane’s

Learn Raising Cane’s Supporting a spirited and giving employee culture through communication and engagement.

Read More

Video

Cooper Health: Celebrating safety to drive engagement

Video Thumbnail

Frequently Asked Questions(FAQ)

for Firstup

What is Firstup?

Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.

What is Firstup used for?

Firstup is a Talent Management Software mainly used by its customers to Improve Internal Communications and Build Brand Awareness by Engagement Management, Content Management and Social Media Management .

What are the top features of Firstup?

Alerts: popups & Notifications, Personalization and Dashboard are some of the top features of Firstup.

Who uses Firstup?

Firstup is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Firstup alternatives?

Oktopost, Haiilo, PostBeyond and Employee Advocacy By Sprout Social are popular alternatives for Firstup.

Where is Firstup located?

Firstup is headquartered at 123 Mission Street 25th Floor San Francisco, CA 94105, US.

Popular Business Setting

for Firstup

Top Industries

  • Hospital & Health Care
  • Real Estate
  • Financial Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise
lightning

Peers used Firstup to Improve internal communications and Build brand awareness

Peer and Expert Opinion on Features

for Firstup

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.74/5

Read Reviews (80)
Personalization

4.39/5

Read Reviews (80)
Dashboard

4.62/5

Read Reviews (41)
Feedback surveys

4.68/5

Read Reviews (31)
Gamification

4.10/5

Read Reviews (23)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.74/5

Read Reviews (80)
Personalization

4.39/5

Read Reviews (80)
Dashboard

4.62/5

Read Reviews (41)
Feedback surveys

4.68/5

Read Reviews (31)
Gamification

4.10/5

Read Reviews (23)

IT and Other Capabilities

for Firstup

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5

Read Reviews (207)
Data Export

4.20/5

Read Reviews (120)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.27/5

Read Reviews (207)
Data Export

4.20/5

Read Reviews (120)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.29/5

Read Reviews (153)
Chat Support

3.98/5

Read Reviews (7)
Email Support

3.83/5

Read Reviews (12)
Phone Support

3.80/5

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.29/5

Read Reviews (153)
Chat Support

3.98/5

Read Reviews (7)
Email Support

3.83/5

Read Reviews (12)
Phone Support

3.80/5

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.72/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (163)
Custom Reports

4.07/5

Read Reviews (318)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

2.72/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (163)
Custom Reports

4.07/5

Read Reviews (318)

Software Failure Risk Guidance

?

for Firstup

Overall Risk Meter

Low Medium High

Top Failure Risks for Firstup

Vendor Profile Details

Company Name

Firstup

Company Website

https://firstup.io/

HQ Location

123 Mission Street 25th Floor San Francisco, CA 94105, US

Employees

201-500

Social

Financials

PRIVATE