Firstup Overview

Firstup excels in orchestrating workforce communication, offering a platform that engages employees from the moment they are hired until they retire. It automates personalized communication journeys, ensuring each employee receives tailored interactions at scale. Firstup provides actionable insights into employee engagement, aiding organizations in supporting, promoting, and retaining their workforce effectively. Notably, it transforms the employee experience by facilitating meaningful interactions, which are critical in today's dynamic work environments. Major companies trust Firstup to enhance their talent management strategies, leveraging its capabilities to foster strong employee relationships and improve retention rates.

Use Cases

Customers recommend Engagement Management, Content Management, Social Media Management, as the business use cases that they have been most satisfied with while using Firstup.

Other use cases:

  • Communication Management
  • Advocacy Management
  • Campaign Management
  • Collaboration
  • Training & Onboarding
  • Workflow Management
  • Motivation Management
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Business Priorities

Improve Internal Communications and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Firstup.

Other priorities:

  • Establish Thought Leadership
  • Improve ROI
  • Acquire Customers
  • Improve Brand Engagement
  • Launch New Products
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Improve Visibility
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Firstup Use-Cases and Business Priorities: Customer Satisfaction Data

Firstup works with different mediums / channels such as Social Media. and E-Mail.

Firstup's features include Alerts: Popups & Notifications, Personalization, Dashboard, etc. and Firstup support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Firstup analytics capabilities include Analytics, and Custom Reports.

Reviews

"Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get ...that information via email." - Ke‘ala Aki

Firstup, Renderforest Video, LearnUpon, Walls.io, Statusbrew, etc., all belong to a category of solutions that help Talent Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Firstup unifies enterprise engagement by connecting the employee experience. It unlocks real-time intelligence and delivers personalized communications at scale.

Popular Business Setting

for Firstup

Top Industries

  • Hospital & Health Care
  • Real Estate
  • Financial Services

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Firstup is popular in Hospital & Health Care, Real Estate, and Financial Services and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Firstup Use Cases

How efficiently Does Firstup manage your Engagement Management?

What Are the key features of Firstup for Content Management?

What solutions does Firstup provide for Social Media Management?

How does Firstup address your Communication Management Challenges?

What Are the key features of Firstup for Advocacy Management?

38+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Firstup solved their Talent Management needs. Cuspera uses 2748 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Talent Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Firstup testimonial

Ke‘ala Aki

Internal Communications Manager

Hawai‘i Pacific Health
Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get that information via email. Testimonial By Ke‘ala Aki
Firstup testimonial

Jennifer Holzinger

Global HR and Employee Communications

Dow
More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job.

Testimonial By Jennifer Holzinger
Firstup testimonial

Kyla Turner

Former Communications Manager

Love’s Travel Stops
Our goal is not just to connect every employee but also to build culture. […] So we have a full division of truck drivers, [and] they are the hardest employees to reach […] I think they always felt connected to their division, but not to the company that is Love’s, and what all of that entails, the... big picture of what we stand for. And after rollout to this group, it’s just been amazing—they were hungry for that connection, and now we’re seeing it.

Testimonial By Kyla Turner
CUSTOMERS TESTIMONIALS
Firstup testimonial

Ke‘ala Aki

Internal Communications Manager

Hawai‘i Pacific Health
Being able to broadcast and push out critical information has been extremely helpful in keeping all of our staff, who are currently working virtually from home, informed, as well as our frontline staff who don’t have easy access to computers to get that information via email. Testimonial By Ke‘ala Aki
Firstup testimonial

Jennifer Holzinger

Global HR and Employee Communications

Dow
More than 60% of our employee base is in manufacturing […] they’re not sitting at a desk, they’re not having the individual experience of going to the intranet, even email can be difficult to access. […] What the Firstup platform does is bring the story to employees in one singular place. They’re a...ble to customize the information that’s coming to them based on what’s important to them, and then we can share the information from a company perspective that they need to know to do their job.

Testimonial By Jennifer Holzinger
Firstup testimonial

Kyla Turner

Former Communications Manager

Love’s Travel Stops
Our goal is not just to connect every employee but also to build culture. […] So we have a full division of truck drivers, [and] they are the hardest employees to reach […] I think they always felt connected to their division, but not to the company that is Love’s, and what all of that entails, the... big picture of what we stand for. And after rollout to this group, it’s just been amazing—they were hungry for that connection, and now we’re seeing it.

Testimonial By Kyla Turner

Case Studies

Manufacturing

CASE STUDY McKee Foods

Firstup helped McKee Foods improve communication with over 6,000 employees across multiple states. Before Firstup, McKee Foods used a traditional intranet, bulletin boards, and kiosks, but many emplo...yees missed key information. With the MIX platform by Firstup, McKee Foods can now send the right message to the right employee at the right time. This change is helping shift the company culture back to a family feel. The new system supports better employee engagement and retention.

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Automotive

CASE STUDY Toyota

Toyota used the Firstup intelligent communication platform to connect and engage its global workforce. The company faced challenges with hybrid work and frontline compliance. With the One Toyota plat...form, over 80,000 employees can check schedules, access payslips, and join cultural programs. The platform helps Toyota reach employees in all roles and locations. Data and metrics from Firstup guide their communication strategy.

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Hospital & Health Care

CASE STUDY Leading Medical Center (name removed for privacy reasons)

Firstup helped a leading medical center improve surgery scheduling. The hospital used the Firstup intelligent communication platform to send real-time updates to 24,000 employees across 100 locations.... This reduced surgery wait times and improved patient outcomes. The hospital saved $200,000 in two years by reducing unused operating room time. The solution helped reach many desk-less workers with critical information.

Read more →
Hospital & Health Care

CASE STUDY Wellstar

Firstup helped Wellstar, Georgia’s largest healthcare provider, boost employee flu vaccine compliance. Two weeks before the deadline, only 54% of 25,000 team members were compliant. Wellstar used Fir...stup’s intelligent communication platform to send personalized messages. In just two weeks, compliance jumped to 99%. This avoided up to $500,000 in extra labor costs and kept facilities fully staffed.

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Hospital & Health Care

CASE STUDY Cooper University Health Care

Firstup helped Cooper University Health Care improve patient safety and staff engagement. The Good Catch program, supported by Firstup's Pulse Plus platform, celebrates employees who report possible ...medical errors. This recognition builds a culture of safety and encourages staff to participate. The program helps reduce turnover by increasing engagement and making jobs safer. Cooper University Health Care uses Firstup to highlight important work and support their High Reliability Organization journey.

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Hospital & Health Care

CASE STUDY Lehigh Valley Health Network

Firstup helps Lehigh Valley Health Network engage over 20,000 employees across 13 hospitals. The challenge was to deliver information that healthcare workers need to stay connected and engaged. LVHN ...used the Firstup platform to personalize content using employee data. This lets them give staff the right information at the right time. The platform also shows which content and communication methods work best. This data-driven approach helps improve employee engagement and retention.

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Video

Cooper Health: Celebrating safety to drive engagement

Video Thumbnail

Frequently Asked Questions(FAQ)

for Firstup

What is Firstup?

Firstup is a workforce communication platform that delivers content to any endpoint - personalized and professionally designed for engaging employee experiences. It empowers the workforce by orchestrating the communications channels, apps and systems into one seamless experience.

Firstup organizes messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of the communications. Integrates with workplace systems and applications to meet employees wherever they are and optimizes with interactive reports and user-level insights to improve connection with users.

Firstup integrates with any technology connecting every endpoint, communication channel and enterprise system. With Firstup, workers will have access to the information they need, with access to key systems and common tasks. Its unified analytics dashboard helps in measuring employee responses to content and initiatives across the entire organization.

SocialChorus and Dynamic Signal are now Firstup

What is Firstup used for?

Firstup is a Talent Management Software mainly used by its customers to Improve Internal Communications and Build Brand Awareness by Engagement Management, Content Management and Social Media Management .

What are the top features of Firstup?

Alerts: popups & Notifications, Personalization and Dashboard are some of the top features of Firstup.

Who uses Firstup?

Firstup is used by Hospital & Health Care, Real Estate and Financial Services among other industries.

What are Firstup alternatives?

Renderforest Video, LearnUpon, Walls.Io and Statusbrew are popular alternatives for Firstup.

Where is Firstup located?

Firstup is headquartered at 123 Mission Street 25th Floor San Francisco, CA 94105, US.
lightning

Peers used Firstup for engagement management and content management

Firstup Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.72/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (163)
Custom Reports

4.07/5 ★

Read Reviews (318)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.72/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (163)
Custom Reports

4.07/5 ★

Read Reviews (318)

Firstup Integrations

Firstup integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.27/5 ★

Read Reviews (207)
Data Export

4.20/5 ★

Read Reviews (120)

OPAL CRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Opal Platform

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Firstup

Overall Risk Meter

Low Medium High

Top Failure Risks for Firstup

Firstup, Inc. News

Awards

Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, highlighting its capabilities in workforce orchestration and intelligent communication to engage employees effectively.

Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, highlighting its capabilities in workforce orchestration and intelligent communication to engage employees effectively.

Read more →
Awards

Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, offering an intelligent communication platform with various integrations and solutions for different industries.

Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, offering an intelligent communication platform with various integrations and solutions for different industries.

Read more →
Awards

2024 Gartner Magic Quadrant for Intranet Packaged Solutions

Firstup is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, offering an intelligent communication platform with features like personalized employee journeys, integrations with Microsoft, ServiceNow, and Workday, and resources for employee experience improvement.

Read more →

Firstup for Microsoft

Firstup enhances Microsoft's internal communication by offering a comprehensive suite of tools and personalized employee journeys, improving engagement and productivity.

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Firstup, Inc. Profile

Company Name

Firstup, Inc.

Company Website

//firstup.io

HQ Location

123 Mission Street 25th Floor San Francisco, CA 94105, US

Employees

201-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE