Real-World Case Studies and Customer Success Stories with Snap Survey Software

Snap Surveys partnered with TSO to build the Wellbeing-at-Sea Tool for the Maritime and Coastguard Agency. The tool helps maritime... workers by asking questions about mental and physical health, work culture, and support. Workers get instant, tailored advice after completing the survey. Management receives summary reports to understand feedback and improve working conditions. The solution aims to make life safer and better for seafarers.
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Snap Surveys partnered with TSO to build the Wellbeing-at-Sea Tool for the Maritime and Coastguard Agency. The tool helps maritime... workers by asking questions about their health, working culture, and support on ships. Seafarers get instant, tailored advice after completing the survey. Organizations receive summary reports to understand feedback and improve working conditions. The solution supports GDPR compliance and stores data on UK servers.
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Snap Surveys built a digital Safety Climate Tool for the Health and Safety Executive (HSE). The tool lets organizations assess... their health and safety culture with employee surveys. It provides real-time analysis and auto-generated reports with recommendations. Over 300 organizations use it worldwide. In 2019, it collected 150,000 responses and generated over £5 million in sales.
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Snap Surveys built a digital Safety Climate Tool for the Health and Safety Executive (HSE). The tool lets organizations assess... their health and safety culture using online surveys. It features real-time analysis, auto-generated reports, and built-in recommendations. Over 300 organizations use it worldwide, with 150,000 responses in 2019. The tool has generated over £5 million in sales and is available in 50 languages.
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SnapSurveys built a feedback system for Sport Wales to manage the UK's largest youth sports participation survey. The system handled... up to 100,000 participants and supported over 5,000 simultaneous log-ins. It generated 947 unique reports in English and Welsh, tailored for schools, local authorities, and regions. Each report combined data from students and teachers, benchmarking results against regional and national data. Sport Wales could now deliver detailed, high-quality reports to every school involved.
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SnapSurveys helped Sport Wales manage the largest youth sports participation survey in the UK. The solution handled up to 100,000... participants and 5,000 simultaneous log-ins. SnapSurveys delivered 947 unique reports, each tailored for schools, local authorities, and regions. Reports were available in both English and Welsh, combining data from students and teachers. The system enabled benchmarking against regional and national data, improving feedback for stakeholders.
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Snap Surveys helped the Children’s Commissioner for Wales gather 23,000 survey responses from children during the pandemic. The bilingual, accessible... surveys captured key data on happiness, education, and wellbeing. Results showed 58% of children felt happy most of the time, but many worried about school closures and exams. The survey data informed Welsh Government decisions and received national news coverage. Local authorities and schools used the findings to support children’s mental health and learning needs.
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Snap Surveys helped the Children’s Commissioner for Wales run Project Vote, a mock election for pupils aged 11-15. The project used... online surveys to mirror real ballot papers, reaching 10,000 young people across Wales. 60% of participants said they were more likely to vote in future elections. The initiative increased knowledge and awareness of the Senedd. Snap Surveys provided a reliable, easy-to-use platform for schools during coronavirus restrictions.
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Snap Surveys helped the Children’s Commissioner for Wales run Project Vote, an online survey for schools during the 2021 Senedd elections. Over 10,000 young... people participated, using digital ballots that mirrored real election papers. The project increased knowledge of the Senedd and 60% of pupils said they were more likely to vote in future elections. Snap Surveys provided a reliable, easy-to-use platform for teachers and students. The survey was available in both English and Welsh, boosting engagement.
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Snap Surveys helped the Children’s Commissioner for Wales gather 23,000 responses from children during the pandemic. The "Coronavirus and Me"... survey ran in both English and Welsh, reaching ages 7-18. Results showed 58% of children felt happy most of the time, but many worried about school closures and missing friends. The survey data was used by the Welsh Government to shape policy and support children. Snap Surveys enabled fast, bilingual reporting and live coding for quick action on safeguarding concerns.
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SnapSurveys helped Bournemouth Borough Council manage a large-scale tenants and residents survey. The council needed support with printing, mailing, and... data processing for over 2,600 paper surveys. SnapSurveys developed a sampling plan, handled distribution, and manually entered responses. They provided cleaned, weighted data ready for analysis. The council praised SnapSurveys for reliable, accurate results and smooth project delivery.
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SnapSurveys helped Bournemouth Borough Council manage a large volume of paper surveys. The council needed support with printing, mailing, and... preparing survey data for over 2,600 tenants and residents. SnapSurveys handled the sampling plan, survey distribution, and manual data entry. They delivered cleaned and weighted data files, ready for analysis. The council praised SnapSurveys for reliable, accurate results and smooth project delivery.
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Snap Surveys helped the Youth Sport Trust survey over 21,000 UK pupils about school sport. The Snap research team used... Smart Report features to create 1,933 personalized reports for schools in under two hours. Each report included benchmarks, charts, and tailored feedback for primary and secondary schools. The Youth Sport Trust praised Snap for flexibility, communication, and high-quality reporting. The project supported schools in assessing and improving PE and sport provision.
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SnapSurveys worked with Skills for Care to help local authorities prepare for the Care Act. They designed a questionnaire that... assessed workforce readiness and guided users to targeted resources. The tool analyzed responses and sent personalized email reports with tailored recommendations. Skills for Care used the data to see how prepared organizations were and to improve resource allocation. This helped them focus on developing new tools and reporting sector readiness to the Department of Health.
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Snap Surveys helped the Youth Sport Trust survey over 21,000 UK pupils about PE and sport in schools. The Snap Smart... Report feature enabled the team to create 1,933 personalized benchmarking reports in under two hours. Each report included key results, charts, and comparisons for schools. The Youth Sport Trust praised Snap Surveys for flexibility, communication, and high-quality reporting. The project supported schools in assessing and planning their sport provision.
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Skills for Care needed to help adult social care providers prepare for the Care Act. SnapSurveys worked with them to... create a questionnaire that guides users to the right resources. The tool analyzes answers and sends a personalized report with tailored recommendations. SFC can now target resources better and see how prepared local authorities are. Aggregated data helps SFC focus on areas needing more support.
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Brandon Trust used Snap Surveys to collect feedback from people with learning disabilities and autism. Before, paper surveys led to... low response rates and skewed results. Snap enabled online, phone, and video surveys, making feedback more accessible. Email alerts helped staff respond quickly to distress signals. Real-time data analysis improved accuracy and saved time. The feedback now shapes strategy and service improvements.
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Brandon Trust used Snap Surveys to improve feedback collection from people with learning disabilities and autism. Before, paper surveys led... to low response rates and skewed results. With Snap, they added online surveys, phone interviews, and video questions to make surveys more accessible. Email alerts help staff respond quickly to urgent feedback. Real-time data analysis now guides service improvements and resource allocation.
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Snap Surveys helped Ahead Partnership collect over 20,000 survey responses from students, schools, and businesses. Ahead Partnership needed fast, effective... feedback collection during short events. Paper surveys with Snap Survey’s Scanning Edition made data entry quick and reliable. The solution enabled immediate feedback, higher response rates, and easy reporting. Reports showed programme impact and helped businesses and schools improve outcomes.
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SnapSurveys helped Ahead Partnership collect over 20,000 survey responses from students, schools, and businesses. The organization needed fast, effective feedback... collection during short events. Paper surveys proved quicker than tablets or email, boosting response rates. Using SnapSurveys' Scanning Edition, they automated data entry and reporting. This allowed them to measure program impact and provide detailed reports to both schools and business partners.
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The Research Box used Snap Surveys to create a visitor satisfaction survey for over 2,000 UK holiday parks. The system personalizes... surveys for each park and collects responses online or on paper. More than 12,500 customers have completed the survey so far. Parks receive monthly reports with benchmarking and performance comparisons. Negative feedback is sent instantly to parks for quick action. The Research Box analyzes all data to spot industry trends for the British Holiday & Home Parks Association.
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Service Insights Ltd used SnapSurveys to gather feedback from farmers and land managers in the North York Moors National Park. They combined online... and paper surveys to reach a wide audience and maximize response rates. The project was the first large-scale consultation of its kind in the area. The research identified willingness to deliver public goods across different farming sectors. The findings will help shape future environmental land management policy in the UK.
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Snap Survey Software helped Seymour Research run a CCG Patient Survey for 50,000 people. Seymour managed the online survey and... Snap handled paper responses, keying and validating 12,458 questionnaires. The team processed 56.4 cases per hour with 99.9% accuracy. Seymour received the final data file the day after the last batch arrived. The project finished on time, even with double the expected responses.
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The Research Box used SnapSurveys to create a visitor satisfaction survey for over 2,000 UK holiday parks. The system personalizes... surveys for each park and collects both online and paper responses. More than 12,500 customers have completed the survey so far. Parks receive monthly reports with benchmarks and performance comparisons. The Research Box analyzes the data to spot industry trends and support business cases.
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Snap Survey Software helped Seymour Research run a CCG Patient Survey for 50,000 people. Seymour managed the online survey and... Snap handled paper responses, processing 12,458 questionnaires with 99.9% accuracy. The final data was delivered the day after receiving the last batch. Seymour praised Snap for prompt, efficient service and expert support. The project finished on time, even with double the expected responses.
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Service Insights Ltd used SnapSurveys to gather feedback from farmers and land managers in the North York Moors National Park. They combined online... and paper surveys to reach a wide audience and increase response rates. The project was the first large-scale consultation of its kind in the area, targeting over 1,000 commercial farm holdings. The research helped identify willingness to deliver public goods and informed national policy discussions. The findings contributed to the DEFRA Test and Trials process for future environmental land management.
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Snap Surveys helped UCL and the NHS improve bowel cancer screening feedback. They distributed over 182,000 surveys using both paper... and web-based methods. The project achieved a 55.9% response rate, collecting more than 102,000 responses. Feedback led to updates in patient information and local service improvements. Teams used the data to identify and address issues, aiming to boost screening participation.
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Snap XMP helped NHS Blood and Transplant automate their blood transfusion audit process. NHSBT needed a tool to measure hospital... compliance with NICE's QS138 standards. Before, they used manual Excel reports, which took time and effort. Snap Surveys built the QS138 Quality Insights Audit Tool, automating data collection and benchmarking. Hospitals now get instant, error-free reports and can track compliance in real time. Over 130 hospitals use the tool to improve patient care and safety.
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Snap Surveys helped UCL and the NHS improve bowel cancer screening feedback. They distributed over 182,000 paper and web surveys... to patients. The project achieved a 55.9% response rate, with more than 102,000 responses collected. Feedback from these surveys led to changes in patient information and care processes. Teams used the data to make local improvements and boost screening participation.
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Snap XMP helped NHS Blood and Transplant automate their blood transfusion audit process. NHSBT used to collect data manually and... create reports in Excel. Snap Surveys built a custom tool for live data analysis and benchmarking. Hospitals now get instant Smart Reports, saving time and reducing errors. Over 130 hospitals use the tool to improve patient care and compliance.
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Gloucestershire Care Services NHS Trust uses Snap Survey software to run the Friends and Family Test, clinical audits, and annual surveys. They collect about... 2,000 responses each month for the national survey. The platform lets them send surveys by text, email, paper, and online, reaching more patients. Staff can input data directly, making audits easier. Email alerts help the team respond quickly to patient concerns. The trust now gathers more feedback and solves more problems faster.
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Gloucestershire Care Services NHS Trust uses Snap Survey software to run the Friends and Family Test, clinical audits, and annual surveys. They collect about... 2,000 responses each month for the national survey. Staff use Snap to send surveys by text, email, and paper, making it easy to gather feedback from different patient groups. Automated email alerts help the team respond quickly to issues. Using Snap has improved survey reach and helped resolve more problems.
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Frederick Community College needed an online survey system for student feedback on courses and instructors. SnapSurveys delivered a solution with... real-time, benchmarked reporting for faculty. Students received personalized course lists and automated email reminders. Faculty accessed reports showing course satisfaction, instructor response levels, and student comments. The system enabled department, instructor, and course benchmarking across the school.
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Frederick Community College needed an online survey system for student feedback on courses and instructors. SnapSurveys delivered a solution with... real-time, benchmarked reporting for faculty. Students receive personalized course lists and automated email reminders. Faculty can access and share reports showing course satisfaction, instructor response levels, and student comments. The system benchmarks results at department, instructor, and school levels.
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Leeds Beckett University used Snap XMP Online to collect student feedback on courses and modules. The old process was manual... and slow, making it hard for staff and students. With Snap XMP, students got secure logins and automated reminders. Staff could see real-time reports and quickly create hundreds of unique reports. One lecturer said they produced 100 reports in just five minutes. The university gained control over survey security and reporting.
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Leeds Beckett University used Snap XMP Online to collect student feedback on courses and modules. The university automated surveys and... reporting, making it easy for students to give feedback and for staff to access results. Staff could create 100 course and module reports in just five minutes. The solution improved data reliability and reduced manual work. Snap XMP’s Grouped Questionnaires and Smart Reports helped personalize and speed up feedback analysis.
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SnapSurveys helped the British Holiday & Home Parks Association offer a customer satisfaction survey to its 2000 members. The survey was... available online and on paper, with automated collection and monthly personalized reports for each park. Parks received detailed analyses, benchmark comparisons, and instant alerts for negative feedback. The system required no intervention from BH&HPA and allowed parks to update or pause surveys as needed. This improved feedback management and reporting for the association's members.
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SnapSurveys managed Circadian Leisure Centres' annual staff and customer satisfaction surveys. They distributed both online and paper surveys to reach... all staff and customers. Over 3,500 customers and 804 staff participated. SnapSurveys analyzed the data, compared results across sites, and delivered tailored reports. The findings helped Circadian make informed business and investment decisions.
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SnapSurveys managed annual staff and customer satisfaction surveys for Circadian Leisure Centres. They distributed both online and paper surveys to... reach all staff and customers. Over 3,500 customers and 804 staff participated. SnapSurveys analyzed the data, compared results across locations, and delivered tailored reports. The findings helped Circadian make informed business and investment decisions.
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