Snap Survey Software Overview

Snap XMP facilitates the creation of engaging surveys, enabling organizations to efficiently collect and analyze customer feedback. Its visual reporting capabilities allow users to transform raw data into actionable insights. This tool is trusted globally for its ability to produce detailed reports that enhance decision-making processes. Snap XMP is not just a survey platform; it integrates collaborative features that streamline feedback management, making it ideal for teams aiming to understand customer sentiments deeply. Notably, its comprehensive analytics provide a nuanced understanding of customer behavior, which is crucial for businesses looking to refine their strategies based on real-world feedback.

Use Cases

Customers recommend Customer Feedback Management, Offer Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Snap Survey Software.

Other use cases:

  • Collaboration
  • Engagement Management
  • Market Research
  • Market Survey
  • Playbook Creation
  • Lead Engagement
  • Engaging On Social Media
See all use cases See less use cases

Business Priorities

Launch New Products and Acquire Customers are the most popular business priorities that customers and associates have achieved using Snap Survey Software.

Snap Survey Software Use-Cases and Business Priorities: Customer Satisfaction Data

Snap Survey Software works with different mediums / channels such as Mobile. and Mobile App.

Snap Survey Software's features include Feedback Surveys. and Snap Survey Software support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Snap Survey Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Great survey software that let's us get feedback from our clients...." Peer review by Verified Reviewer, 501-1000 employees

Peer review evidence (same sources as the product rating summary)

"...Manage survey schedules online SMS/ email invites...." Survey software
"...Snap Survey Software and Feedback Management Solutions offers professional researchers a suite of integrated solutions for survey design, administration, data collection, analysis & reporting used across all modes of survey research (online, paper for scanning, mobile (smartphone & tablet) & kiosk surveys, in ANY language...." Peer review from Snap Surveys
"...Tyler and everyone with tech support are always helpful in answering my questions and really patient with me...." Peer review by Melanie J., Support Staff

Snap Survey Software, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Snap Surveys offers online survey software to create and distribute surveys. Reporting and analysis tools provide valuable insights.

Popular Business Setting

for Snap Survey Software

Top Industries

  • Retail
  • Research

Popular in

  • Mid Market
  • Large Enterprise
  • Enterprise

Snap Survey Software is popular in Retail, and Research, and is widely used by Mid Market, Large Enterprise, and Enterprise.

Snap Survey Software Customer wins, Customer success stories, Case studies

Why is Snap Survey Software the best choice for Customer Feedback Management?

What benefits does Snap Survey Software offer for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Snap Survey Software solved their Customer Feedback Management needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Youth Sport Trust - Non Profit Organization Management - Medium

Loughborough, UK

Snap Surveys helped the Youth Sport Trust survey over 21,000 UK pupils about school sport. The Snap research team used Smart Report features to create 1,933 personalized reports for schools in under ...two hours. Each report included benchmarks, charts, and tailored feedback for primary and secondary schools. The Youth Sport Trust praised Snap for flexibility, communication, and high-quality reporting. The project supported schools in assessing and improving PE and sport provision.

 

UCL and NHS Bowel Screening Programme - Hospital & Health Care - Very Large

London, UK

Snap Surveys helped UCL and the NHS improve bowel cancer screening feedback. They distributed over 182,000 surveys using both paper and web-based methods. The project achieved a 55.9% response rate, ...collecting more than 102,000 responses. Feedback led to updates in patient information and local service improvements. Teams used the data to identify and address issues, aiming to boost screening participation.

 

Frederick Community College - Education - Medium

Frederick, USA

Frederick Community College needed an online survey system for student feedback on courses and instructors. SnapSurveys delivered a solution with real-time, benchmarked reporting for faculty. Student...s received personalized course lists and automated email reminders. Faculty accessed reports showing course satisfaction, instructor response levels, and student comments. The system enabled department, instructor, and course benchmarking across the school.

 

Skills for Care - Non Profit Organization Management - Medium

Leeds, UK

SnapSurveys worked with Skills for Care to help local authorities prepare for the Care Act. They designed a questionnaire that assessed workforce readiness and guided users to targeted resources. The... tool analyzed responses and sent personalized email reports with tailored recommendations. Skills for Care used the data to see how prepared organizations were and to improve resource allocation. This helped them focus on developing new tools and reporting sector readiness to the Department of Health.

 

Service Insights Ltd - Research - Small

UK

Service Insights Ltd used SnapSurveys to gather feedback from farmers and land managers in the North York Moors National Park. They combined online and paper surveys to reach a wide audience and maxi...mize response rates. The project was the first large-scale consultation of its kind in the area. The research identified willingness to deliver public goods across different farming sectors. The findings will help shape future environmental land management policy in the UK.

 

Seymour Research - Research - Small

UK

Snap Survey Software helped Seymour Research run a CCG Patient Survey for 50,000 people. Seymour managed the online survey and Snap handled paper responses, keying and validating 12,458 questionnaire...s. The team processed 56.4 cases per hour with 99.9% accuracy. Seymour received the final data file the day after the last batch arrived. The project finished on time, even with double the expected responses.

lightning

Peers used Snap Survey Software for customer feedback management and offer management

Snap Survey Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.63/5

Read Reviews (22)
Custom Reports

4.51/5

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.63/5

Read Reviews (22)
Custom Reports

4.51/5

Read Reviews (40)

Software Failure Risk Guidance

?

for Snap Survey Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Snap Survey Software

Snap Surveys Ltd. Profile

Company Name

Snap Surveys Ltd.

HQ Location

UK

Employees

101-250

Social

Financials

PRIVATE