Customer stories

Product Business Settings

SMS-Magic is popular in Education, Human Resources industries and is widely used by Mid Market, Enterprise.

SMS-Magic Product Overview

SMS-Magic transforms CRMs like Salesforce and Zoho into dynamic conversational messaging platforms. This tool is pivotal for marketing, sales, and support teams aiming to enhance customer engagement through SMS marketing. By integrating seamlessly with existing CRM systems, it facilitates real-time, personalized communication, which can lead to higher conversion rates and improved customer satisfaction. Businesses across various industries utilize SMS-Magic to streamline their messaging strategies, ensuring they reach their audience effectively. Notably, the platform's ability to adapt to different business needs makes it a versatile choice for organizations looking to optimize their customer interaction processes.

How satisfied the customers are with SMS-Magic use-cases

Reviews

"...Salesforce routing SMS Apps automate messaging via Process Builder, Workflow & Flows--> Campaign, Manager & Dashboard, Single Message Campaign, Nurture/Drip Campaign, Progressive Profiling, Surveys & Scheduling Out-of-the-box Dashboards--> Compliance, Delivery & Rep Productivity..." Peer review

SMS-Magic Customer Insights, Testimonials and Case Studies

DaySmart Software - Computer Software

SMS-Magic helped DaySmart Software boost response rates and productivity. The company switched from a vendor that lacked Salesforce integration and reporting. SMS-Magic provided full conversation his...tory and better messaging insights. Teams now track messages across departments and see if customers opened them. This improved business management for DaySmart Software.

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Upstart - Financial Services

SMS-Magic helped Upstart connect with millennials and younger loan applicants. Upstart used personalized contextual messaging to reach customers who prefer texting over email or phone. In 6 months, U...pstart sent over 233 messages. They retained more than 100 customers during this time. The solution made it easier for Upstart to serve people with limited credit history.

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Oral Roberts University - Education

SMS-Magic helped Oral Roberts University increase student response rates. The university used texting to connect with students. This led to a 90% drop in event no-shows. Alison Vujnovic, director of ...enrollment, shared this result. SMS-Magic made it easier for the university to reach students quickly.

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Australian Institute of Business (AIB) - Education

SMS-Magic helped the Australian Institute of Business (AIB) connect with students using text messaging. AIB is the largest MBA provider in Australia. They used messaging to reach students quickly and... at a lower cost than phone calls. The tool made it easy for staff to contact students anytime. This improved their student enrollment process.

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Barsala - Hospitality

SMS-Magic helped Barsala improve its customer support. Barsala needed to connect guests and service reps by text, voice, and email in one platform. Their previous messaging provider failed and other ...services did not work well with Salesforce. SMS-Magic integrated with Salesforce Service Cloud and unified their communication channels. This made customer support smoother and more reliable for Barsala.

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FreedomCare - Hospital & Health Care

SMS-Magic helped FreedomCare monitor recovering COVID-19 patients at home. Hospitals in New York City struggled to discharge patients due to limited resources for follow-up care. FreedomCare used SMS...-Magic to check on patients' vitals after they left the hospital. This allowed patients to recover at home and freed up hospital beds. The solution supported doctors and hospital systems during the pandemic.

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SMS Magic Converse for Salesforce Overview

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Peers used SMS-Magic for communication management and engagement management

SMS-Magic Competitors

SMS-Magic Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

4.76/5 ★

Read Reviews (23)
Analytics

4.50/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.76/5 ★

Read Reviews (23)
Analytics

4.50/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for SMS-Magic

Overall Risk Meter

Low Medium High

Top Failure Risks for SMS-Magic

Screen-Magic Mobile Media Pvt. Ltd News

Partnership
 

Dayspring Partners With SMS-Magic - SMS-Magic

Dayspring Partners, a nonprofit Salesforce consulting firm, has partnered with SMS-Magic to enhance nonprofit communication through SMS-Magic's Conversational Messaging Hub. This collaboration aims to streamline messaging workflows directly from Salesforce, improving efficiency and message delivery for nonprofits.

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Partnership
 

Entrepreneurian LLC Partners With SMS-Magic - SMS-Magic

Entrepreneurian LLC partners with SMS-Magic to enhance automated messaging for clients, integrating SMS-Magic's solution for efficient CRM communication. This partnership aims to improve client engagement through advanced messaging capabilities.

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Partnership
 

Holston Consulting Partners With SMS-Magic To Enable Secure Messaging For Clients - SMS-Magic

Holston Consulting has partnered with SMS-Magic to offer secure messaging capabilities to law firms using Litify and Salesforce. This collaboration enhances Holston's service offerings by integrating SMS-Magic's industry-standard messaging platform, which facilitates client communication and streamlines legal processes.

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Partnership
 

Novazys And SMS-Magic Team Up To Enhance Digital Capabilities For Clients - SMS-Magic

Novazys, a Zoho premium partner, has partnered with SMS-Magic to enhance digital capabilities for clients by integrating SMS-Magic's messaging tools into Zoho platforms. This collaboration aims to improve client communication strategies through effective conversational messaging applications.

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Screen-Magic Mobile Media Pvt. Ltd Profile

Company Name

Screen-Magic Mobile Media Pvt. Ltd

Company Website

//sms-magic.com

HQ Location

2831 St. Rose Parkway, Suite 200, Henderson, NV – 89052

Employees

51-200

Social

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Financials

PRIVATE