SMS-Magic Overview

This is a summary of the comprehensive capabilities and benefits of SMS-Magic based on over 277 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

SMS-Magic, Iterable, Ortto, MailerLite, Yespo ?mnichannel CDP, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if SMS-Magic is right for your needs? Our Cuspera AI engine can evaluate how SMS-Magic fits your specific business needs, industry, and context. Get your personalized assessment report today.

SMS-Magic supports business activities such as:

  • Communication Management
  • Engagement Management
  • Workflow Management
  • Campaign Management
  • Conversion Management

SMS-Magic can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Text SMS E-Mail Website etc. for these needs. As a solution, SMS-Magic's capabilities include Alerts: Popups & Notifications, Personalization, Dashboard, etc.

SMS-Magic Education Vertical is its biggest customer base.

Reviews

"...NO CODING REQUIRED Seamless Interactive and/or automated messaging--> SMS, MMS, Facebook Multiple ways to message--> Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports Incoming SMS Alerts, Classic & Lightning--> Utility Bar, Home Side Bar, Email to SMS, Omnichannel & Chatter Messaging..." Peer review

Cuspera Reviews

56 buyers and buying teams have used Cuspera to assess how well SMS-Magic solved their SMS Marketing needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using SMS-Magic.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Communication Management , Engagement Management , Workflow Management , as the business use cases that they have been most satisfied while using SMS-Magic.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Communication Management with Text SMS, E-Mail, Website, Omnichannel, Social Media and Facebook

4.95/5 ★

Read Reviews (34)

"...NO CODING REQUIRED Seamless Interactive and/or automated messaging--> SMS, MMS, Facebook Multiple ways to message--> Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports Incoming SMS Alerts, Classic & Lightning--> Utility Bar, Home Side Bar, Email to SMS, Omnichannel & Chatter Messaging..."
sending & publishing communications

4.14/5 ★

Read Reviews (2)

"...The ability to send SMS allows our Recruiters to send SMS messages to candidates which is very useful in recruiting industry...."
Engagement Management with Text SMS

4.86/5 ★

Read Reviews (24)

"...Engage more clients, share valuable tips & insights, automate scheduling and give every client that personal touch. ..." The Most Trusted SMS Business Text Messaging
engaging and following up

4.83/5 ★

Read Reviews (20)

"...There are higher engagement rates with SMS versus any other communication method...."
Workflow Management with Text SMS

4.42/5 ★

Read Reviews (9)

"...Salesforce routing SMS Apps automate messaging via Process Builder, Workflow & Flows--> Campaign, Manager & Dashboard, Single Message Campaign, Nurture/Drip Campaign, Progressive Profiling, Surveys & Scheduling Out-of-the-box Dashboards--> Compliance, Delivery & Rep Productivity..."
PEER EXPERIENCES
Communication Management with Text SMS, E-Mail, Website, Omnichannel, Social Media and Facebook

4.95/5 ★

Read Reviews (34)

"...NO CODING REQUIRED Seamless Interactive and/or automated messaging--> SMS, MMS, Facebook Multiple ways to message--> Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports Incoming SMS Alerts, Classic & Lightning--> Utility Bar, Home Side Bar, Email to SMS, Omnichannel & Chatter Messaging..." Peer review
sending & publishing communications

4.95/5 ★

Read Reviews (2)

Engagement Management with Text SMS

4.86/5 ★

Read Reviews (24)

"...Engage more clients, share valuable tips & insights, automate scheduling and give every client that personal touch. ..." The Most Trusted SMS Business Text Messaging
engaging and following up

4.86/5 ★

Read Reviews (20)

Workflow Management with Text SMS

4.42/5 ★

Read Reviews (9)

"...Salesforce routing SMS Apps automate messaging via Process Builder, Workflow & Flows--> Campaign, Manager & Dashboard, Single Message Campaign, Nurture/Drip Campaign, Progressive Profiling, Surveys & Scheduling Out-of-the-box Dashboards--> Compliance, Delivery & Rep Productivity..." Peer review

12+ more Business Use Cases

Our AI advisor, Wyz, harnessed 277 insights from peers and experts to help you assess how these SMS-Magic use cases fit your SMS Marketing needs.

Popular Business Setting

for SMS-Magic

Top Industries

  • Education
  • Human Resources

Popular in

  • Mid Market
  • Enterprise

Peers used SMS-Magic to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for SMS-Magic

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.41/5 ★

Read Reviews (13)
Personalization

4.33/5 ★

Read Reviews (9)
Dashboard

4.47/5 ★

Read Reviews (8)
Feedback surveys

4.52/5 ★

Read Reviews (7)
Recording

4.46/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Alerts: popups & Notifications

4.41/5 ★

Read Reviews (13)
Personalization

4.33/5 ★

Read Reviews (9)
Dashboard

4.47/5 ★

Read Reviews (8)
Feedback surveys

4.52/5 ★

Read Reviews (7)
Recording

4.46/5 ★

Read Reviews (5)

IT and Other Capabilities

for SMS-Magic

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.73/5 ★

Read Reviews (14)
Data Import

4.59/5 ★

Read Reviews (10)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.73/5 ★

Read Reviews (14)
Data Import

4.59/5 ★

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.51/5 ★

Read Reviews (27)
Chat Support

4.24/5 ★

Read Reviews (4)
Phone Support

4.24/5 ★

Read Reviews (4)
Email Support

4.22/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.51/5 ★

Read Reviews (27)
Chat Support

4.24/5 ★

Read Reviews (4)
Phone Support

4.24/5 ★

Read Reviews (4)
Email Support

4.22/5 ★

Read Reviews (6)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.76/5 ★

Read Reviews (23)
Analytics

4.50/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.76/5 ★

Read Reviews (23)
Analytics

4.50/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for SMS-Magic

Overall Risk Meter

Low Medium High

Top Failure Risks for SMS-Magic

Vendor Profile Details

Company Name

SMS-Magic

Company Website

https://www.sms-magic.com/

HQ Location

2831 St. Rose Parkway, Suite 200, Henderson, NV – 89052

Employees

51-200

Social

Financials

PRIVATE