SMS-iT™: Use-Cases, Insights and Reviews | 2025 Cuspera

SMS-iT's Agentic AI helped Regional Medical Center improve patient engagement. The hospital faced high call volumes, staff burnout, and low patient satisfaction. The AI platform automated appointment... scheduling, reminders, and patient inquiries. In 6 months, the center saw a 300% increase in leads, 89% cost reduction, and 95% patient satisfaction. Staff now focus more on direct patient care while AI handles routine tasks.
Show More..

SMS-iT's Agentic AI helped SecureBank, a regional bank, improve compliance and risk management. The bank faced tough regulations and needed real-time risk assessment. The AI platform automated compli...ance monitoring and reporting. SecureBank achieved a 95% compliance rate, 80% risk reduction, and 99.9% accuracy in transaction monitoring. The solution also cut compliance costs by 65% and automated 90% of regulatory reporting.
Show More..

SMS-iT's Agentic AI helped TechCorp, a large e-commerce retailer, scale customer support. TechCorp faced high inquiry volumes, slow response times, and rising costs. The AI platform automated 90% of ...customer queries and unified support across channels. TechCorp saw a 250% ROI increase, 3x faster response times, and 65% lower support costs. Customer satisfaction rose to 94%.
Show More..

SMS-iT's Agentic AI helped MegaMart, a large retail chain, fix inventory problems. The AI predicts demand, automates reordering, and gives real-time inventory data. MegaMart cut inventory by 35% and ...reached 92% stock accuracy. Customer satisfaction rose to 88%. Restocking became 50% faster. Revenue grew by 25% and stockouts dropped by 80%.
Show More..

SMS-iT's Agentic AI helped Industrial Corp, a mid-sized manufacturer of automotive components, cut costs by 60%. The company improved efficiency by 45% and reached a 99.2% quality score. The AI platf...orm enabled 24/7 monitoring, predictive maintenance, and better resource allocation. Downtime dropped by 85% and waste was reduced by 70%. Production cycles became 30% faster with AI-optimized workflows.
Show More..

SMS-iT's Agentic AI helped Premier Properties, a boutique real estate agency, improve lead quality by 400%. The platform automated client engagement, saving agents 75% of their time. Client satisfact...ion rose to 92% with instant responses and personalized recommendations. Closings became three times faster. Revenue grew by 180% and property viewing attendance reached 95% through automated reminders.
Show More..