Latest Product Updates and Feature Enhancements on Sinch
Sinch AB : Sinch Solidifies U . S . Market Leadership with Full RCS Coverage Across All Tier 1 Carriers
Sinch has achieved full RCS coverage across all Tier 1 U.S. carriers, enhancing its leadership in the U.S. market. This expansion allows businesses to engage customers through rich, interactive messa...ging, crucial for peak shopping periods like Black Friday. Sinch's RCS capabilities are already benefiting major brands, improving customer engagement and trust.
Despite 48% Interest, Over 90% of Global Consumers Have Reservations About AI For BF/CM
Sinch released a global survey revealing that while 48% of consumers believe AI will ease Black Friday and Cyber Monday shopping, over 90% have reservations about AI, mainly due to data privacy conce...rns. The survey highlights the importance of trust in AI-driven communications, with Sinch emphasizing secure, personalized, and verified messaging to bridge the trust gap during peak shopping seasons.
Sinch Pioneers Next-Generation AI Communications with Model Context Protocol Implementation - Yahoo Finance
Sinch has implemented the Model Context Protocol (MCP) to enhance AI-powered communications. This protocol allows AI agents to effectively manage messaging, voice, email, and verification tasks on Si...nch's platform. The implementation supports AI agents in executing communication actions, ensuring compliance and delivery across various channels. Sinch's MCP is available in developer preview and integrates with platforms like Microsoft Azure AI Foundry and OpenAI Agents SDK.
RCS for retail and ecommerce: Richer messages, better results
Sinch highlights the benefits of RCS (Rich Communication Services) for retail and ecommerce in 2025. RCS enables brands to deliver interactive, media-rich messages that drive higher engagement and co...nversion rates compared to traditional SMS. Sinchs messaging platform supports RCS, allowing retailers to send personalized offers, product carousels, and transactional updates, enhancing customer experience and boosting campaign results.
Sinch launches Sinch Hub to streamline enterprise communication across India
Sinch has launched Sinch Hub in India, offering enterprises a unified platform to manage SMS, WhatsApp, email, and voice messaging. The solution enables businesses to streamline communication workflo...ws, automate messaging, and ensure regulatory compliance across channels. Sinch Hub targets large-scale enterprise communication needs in the Indian market.
Sinch launched Sinch Hub in India, a unified enterprise communications platform that centralizes SMS, email, WhatsApp, RCS, voice, and push notifications. The platform offers unified APIs and automat...ion to streamline multi-channel customer engagement, ensuring compliance and scalability across multiple communication service providers and networks.
Sinch Becomes the Only Cloud Communications Provider with Direct 10DLC SMS ... - PR Newswire
Sinch has become the only cloud communications provider with direct 10DLC SMS connections to all Tier 1 U.S. carriers. This milestone enhances Sinchs messaging reliability and delivery speed for ente...rprise clients, strengthening its position in the U.S. business messaging market.
Sinch AB Reports Growth and Expands RCS Services - TipRanks.com
Sinch AB has reported growth and expanded its Rich Communication Services (RCS) offerings. The company is enhancing its messaging platform to support advanced business messaging and improved customer... engagement. This expansion aims to strengthen Sinch's position in the cloud communications and messaging solutions market.
Sinch has launched Mailgun Inspect, a new product designed to enhance email deliverability and security. Mailgun Inspect offers advanced email validation and threat detection, helping businesses impr...ove inbox placement and protect against fraudulent emails. This launch strengthens Sinch's email API portfolio and addresses growing demand for reliable, secure email communications.
Sinch has launched Mailgun Inspect, a new email deliverability tool designed to help businesses identify and prevent fraudulent or risky email addresses before sending campaigns. The solution leverag...es advanced verification APIs to improve inbox placement and reduce bounce rates, enhancing the effectiveness of email marketing and transactional communications.
Sinch, Authvia Launch Payment-Enabled Messaging for North America
Sinch and Authvia have partnered to launch payment-enabled messaging services in North America. The integration leverages Authvias TXT2PAY technology, allowing businesses to request and process payme...nts directly within SMS, WhatsApp, and RCS conversations. This collaboration streamlines conversational commerce, enhances customer engagement, and ensures compliance with PCI Level 1 and SOC 2 security standards.
Sinch and Authvia Partner to Power Payment-Enabled Messaging Across North America - Yahoo Finance
Sinch and Authvia have formed a partnership to enable secure, payment-enabled messaging across North America. By integrating Sinch's omnichannel messaging API with Authvia's payment technology, busin...esses can offer real-time transactions within SMS, RCS, and WhatsApp conversations. Sinch becomes Authvia's default messaging provider, advancing conversational commerce and enhancing mobile customer engagement.
Sinch, Authvia Partner For Payment-Enabled Messaging Across North America | MarketScreener
Sinch and Authvia have announced a partnership to deliver payment-enabled messaging solutions across North America. This collaboration integrates Sinchs messaging platform with Authvias payment techn...ology, enabling businesses to offer secure, real-time payment experiences within messaging channels. The partnership aims to streamline customer transactions and enhance digital engagement for enterprises.
Sinch partners OneReach.ai to accelerate global rollout of agentic AI communication solutions
Sinch has partnered with OneReach.ai to expand the global reach of agentic AI solutions, combining Sinchs communications platform with OneReach.ais advanced AI capabilities to deliver enhanced conver...sational AI experiences worldwide.
Sinch recognised as essential app in HubSpot ecosystem - IT Brief Australia
Sinch has been recognized as an Essential App in the HubSpot ecosystem, enhancing its partnership by integrating communication channels into HubSpot's Conversations Inbox through the new Custom Chann...els API.
Aduna, Sinch Join Forces to Drive Network API Innovation - The Fast Mode
Aduna partners with Sinch to enhance global access to network APIs, aiming to drive innovation in digital services by integrating communication capabilities into applications and systems.
Sinch Q1 2025 slides: third consecutive quarter of organic growth, margins expand
Sinch reported its third consecutive quarter of organic growth in Q1 2025, with expanding margins, highlighting ongoing operational improvements and positive financial momentum.
Sinch appoints Angus Mansfield to lead APAC channel sales growth - ChannelLife Australia
Sinch has named Angus Mansfield as vice president of channel sales for Asia-Pacific. Mansfield will drive Sinchs channel sales and partnership strategy in the region, managing relationships with carr...iers, resellers, system integrators, and other partners. His experience includes leadership roles at monday.com and XCentral. This move supports Sinchs focus on expanding customer communications solutions in APAC.
Sinch AB announced that Chief Product Officer Sean O'Neal will leave to become CEO of another company. Co-founder Robert Gerstmann will lead the product organization in the interim while a successor ...is recruited.
Sinch appoints Jonas Dahlberg as CFO - Cision News
Sinch AB appoints Jonas Dahlberg as the new Chief Financial Officer, effective by April 1, 2025. Dahlberg brings experience from Transcom and Sweco, enhancing Sinch's focus on growth and profitabilit...y.
Awards, Recognitions, and Industry Achievements of Sinch
Sinch AB : Sinch Recognized in Gartner 2025 Critical Capabilities for CPaaS
Sinch has been recognized in the 2025 Gartner Critical Capabilities for CPaaS report, ranking #1 for Multinational Organizations and Video Use Cases. This acknowledgment highlights Sinch's leadership... in global communication strategies and its robust platform capabilities, including AI-powered messaging and video communication. The recognition underscores Sinch's innovation and ability to deliver secure, scalable solutions for enterprises worldwide.
Sinch ranks #1 in two of the 2025 Gartner Critical Capabilities Use Cases for CPaaS
Sinch achieved the top ranking in two use cases, Multinational Organizations and Video, in the 2025 Gartner Critical Capabilities for CPaaS report. This recognition highlights Sinch's comprehensive p...latform capabilities, including global network coverage, real-time video calling, and compliance with global telecom regulations. Sinch's innovations such as Sinch AI and enhanced Sinch Engage platform further demonstrate its leadership in customer communications.
Sinch Named a Leader in the 2025 Gartner® Magic Quadrant for CPaaSThird Year in a Row
Sinch has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) for the third consecutive year. This accolade highlights Sinch's advancements... in customer engagement technologies, including AI-driven solutions and expanded platform integrations. The recognition underscores Sinch's global leadership in orchestrating intelligent customer communications.
Sinch is named a Leader in the 2025 Gartner?? Magic Quadrant? for Communications Platforms as a Service (CPaaS)
Sinch has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Communications Platforms as a Service (CPaaS). This accolade highlights Sinch's ability to execute and its comprehensive v...ision in the CPaaS market. The recognition underscores Sinch's commitment to enhancing customer communications through innovations like Sinch AI and expanded platform integrations.
Sinch named top vendor for RCS messaging in global ROCCO report
Sinch has been named a Tier 1 vendor for RCS messaging in the 2024 ROCCO Market Impact Report. The ranking is based on feedback from 92 mobile operators across 64 countries, evaluating vendors on rel...iability, technical innovation, customer support, and service quality. This recognition highlights Sinchs leadership in enabling advanced RCS messaging solutions for global mobile operators.
Sinch Recognized as a Leading RCS Vendor in ROCCO's 2024 Market Impact Report
Sinch has been recognized as a leading Rich Communication Services (RCS) vendor in ROCCO's 2024 Market Impact Report. This recognition highlights Sinch's strong position in the global RCS messaging e...cosystem, reflecting its innovation and influence in business messaging solutions.
Sinch Named a Leader in the 2025 Omdia Universe CPaaS Report - PR Newswire
Sinch has been recognized as a Leader in the 2025 Omdia Universe CPaaS Report, highlighting the companys strong position in the communications platform-as-a-service market.
Sinch has been recognized as an essential app in Hubspots Service App, highlighting its capabilities in messaging, chatbots, and customer engagement solutions.
