Service Autopilot Overview
This is a summary of the comprehensive capabilities and benefits of Service Autopilot based on over 821 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Service Autopilot, Commusoft, RazorSync, FieldEdge, GorillaDesk, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Service Autopilot is right for your needs? Our Cuspera AI engine can evaluate how Service Autopilot fits your specific business needs, industry, and context. Get your personalized assessment report today.
Service Autopilot supports business activities such as:
- Communication Management
- Sales Document Management
- Advertisement
- Upselling
- PEST Analysis
Service Autopilot can help you with many business goals, such as Acquire Customers, Increase Customer Life Time Value, Enhance Customer Relationships, Increase Sales & Revenue, Scale Best Practices, etc. It can help manage these activities if you use E-Mail Phone Calls Social Media etc. for these needs. As a solution, Service Autopilot's capabilities include Templates, Personalization, Alerts: Popups & Notifications, etc.
Service Autopilot Consumer Services Vertical is its biggest customer base.
Reviews
"..., Email tracking is huge because we manage 100's of calls per day and have over 30 users...." Peer review by Brent Conkle
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Service Autopilot solved their Field Service Management needs. Cuspera uses 821 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Increase Customer Life Time Value are the most popular business priorities peers achieved using Service Autopilot.
Use Cases
Peers recommend Communication Management , Sales Document Management , Advertisement , as the business use cases that they have been most satisfied while using Service Autopilot.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management with E-Mail and Phone Calls |
4.37/5 ★ |
"..., Email tracking is huge because we manage 100's of calls per day and have over 30 users...." Peer review by Brent Conkle |
| sending & publishing communications |
3.80/5 ★ |
"...Automate almost any task in your business: - send invoices, emails, and forms, - set up tasks for your employees - automatically collect "past due" bills from your clients Bonus: we've also recently added a MASSIVE reporting tool to Service Autopilot...." Peer review |
| tracking & monitoring communications |
4.75/5 ★ |
"...Keep Track of Every Account Detail with To-Do and Call Tracking . ..." Software for Lawn Care, Cleaning, Snow & Landscaping |
| Sales Document Management |
4.53/5 ★ |
"...Mobile signature and payment on invoices and proposals make quick sales and quick payment possible...." Peer review by Aaron F., Property Maintenance General Manager |
| proposal & quote management |
4.51/5 ★ |
"...A very detailed price matrix and estimate templates plus the easy to navigate dispatch board are just two of the many features that have helped my company to send out proposals quick, efficient and with the desired profits and making sure no job gets missed...." Peer review by Rudi Roeder, Consumer Services |
| contract management |
3.54/5 ★ |
"...A seamless process that takes Lead to proposal to contract to job to invoice to payment to receipt of payment to thank-you note!..." Peer review by Aaron F., Property Maintenance General Manager |
| digital signature |
4.38/5 ★ |
"...Mobile signature and payment on invoices and proposals make quick sales and quick payment possible...." Peer review by Aaron F., Property Maintenance General Manager |
| Advertisement with Social Media, Facebook and E-Mail |
4.34/5 ★ |
"...Get Detailed Reports and Job Costs on Your Services, Clients, Advertising Campaigns, and More. ..." Software for Lawn Care, Cleaning, Snow & Landscaping |
| PEER EXPERIENCES | |
|---|---|
| Communication Management with E-Mail and Phone Calls |
4.37/5 ★ |
"..., Email tracking is huge because we manage 100's of calls per day and have over 30 users...." Peer review by Brent Conkle |
|
| sending & publishing communications |
4.37/5 ★ |
| tracking & monitoring communications |
4.37/5 ★ |
| Sales Document Management |
4.53/5 ★ |
"...Mobile signature and payment on invoices and proposals make quick sales and quick payment possible...." Peer review by Aaron F., Property Maintenance General Manager |
|
| proposal & quote management |
4.53/5 ★ |
| contract management |
4.53/5 ★ |
| digital signature |
4.53/5 ★ |
| Advertisement with Social Media, Facebook and E-Mail |
4.34/5 ★ |
"...Get Detailed Reports and Job Costs on Your Services, Clients, Advertising Campaigns, and More. ..." Software for Lawn Care, Cleaning, Snow & Landscaping |
|
26+ more Business Use Cases
Our AI advisor, Wyz, harnessed 821 insights from peers and experts to help you assess how these Service Autopilot use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for Service Autopilot
What is Service Autopilot used for?
What are the top features of Service Autopilot?
Who uses Service Autopilot?
What are Service Autopilot alternatives?
Where is Service Autopilot located?
Popular Business Setting
for Service Autopilot
Top Industries
- Consumer Services
- Construction
- Professional Training & Coaching
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Service Autopilot to Acquire customers and Increase customer life time value
Service Autopilot Alternatives
Peer and Expert Opinion on Features
for Service Autopilot
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (23) |
| Personalization | Read Reviews (15) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Ticketing | Read Reviews (7) |
| Recording | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Templates | Read Reviews (23) |
| Personalization | Read Reviews (15) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Ticketing | Read Reviews (7) |
| Recording | Read Reviews (7) |
IT and Other Capabilities
for Service Autopilot
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (44) |
| Data Import | Read Reviews (123) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (44) |
| Data Import | Read Reviews (123) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (26) |
| Email Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (136) |
| Phone Support | Read Reviews (35) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (26) |
| Email Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (136) |
| Phone Support | Read Reviews (35) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (105) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (105) |
Software Failure Risk Guidance
?for Service Autopilot
Overall Risk Meter
Top Failure Risks for Service Autopilot
Vendor Profile Details
Company Name
BACKTELL
Company Website
http://www.BACKTELL.comHQ Location
1201 Richardson Dr Ste 200, Richardson, TX 75080
Employees
51-200
Social
Financials
NA
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