Euna Payments Overview

CityBase transforms interactions between government, utilities, and their customers. By modernizing technology, CityBase simplifies how individuals find, apply, and pay for public services. It unifies disparate processes into a streamlined system, enhancing accessibility and efficiency. This solution is designed for entities that require a cohesive platform to manage public service transactions effectively. CityBase stands out by integrating payment systems with service applications, reducing friction for users and increasing operational transparency for providers. A notable aspect is its ability to handle various payment types, accommodating diverse user preferences and ensuring compliance with regulatory standards.

Use Cases

Customers recommend Collaboration, Workflow Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Euna Payments.

Other use cases:

  • Sending & Publishing Communications
  • Proposal & Quote Management
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Acquire Customers is the most popular business priority that customers and associates have achieved using Euna Payments.

Other priorities:

See all business priorities See less business priorities

Euna Payments Use-Cases and Business Priorities: Customer Satisfaction Data

Euna Payments works with different mediums / channels such as Offline. On Premises. Mobile etc.

Reviews

"...Collaboration of multiple coworkers in different time zones and locations...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...Collaborate...." Review submissions to applications and online forms
"...Innovative government agencies use Screendoor to automate and streamline their manual workflows. ..." Review submissions to applications and online forms
"...Use mail merge to send personalized follow-up emails to the best responses. ..." Review submissions to applications and online forms

Euna Payments, belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Screendoor allows users to create forms with a drag-and-drop builder. Workflow automation and mail merge tools save time.

Popular Business Setting

for Euna Payments

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

Euna Payments is popular in Information Technology And Services, and is widely used by Small Business,

Euna Payments Customer wins, Customer success stories, Case studies

How does Euna Payments facilitate Collaboration?

 

Tacoma Public Utilities - Utilities - Large

Tacoma, USA

Tacoma Public Utilities used Euna Payments to replace unreliable kiosks with 14 new self-service kiosks. Over 6,000 people use the kiosks each month, with 95% repeat usage. Transaction costs dropped ...by 88%, from $18 to $2 per transaction. The new system is secure and easy for residents to use. Staff spend less time on manual work and more time helping customers.

Read more →
 

San Francisco - Government Administration - Very Large

San Francisco, USA

San Francisco used Euna Payments to improve its payment experience. The city wanted to make paying easier for residents. Euna Payments helped modernize the process. The new system made payments faste...r and simpler for everyone. This change improved how people interact with city services.

Read more →

City of Austin, TX - Government Administration

CityBase helped the City of Austin, TX improve online payments for residents. The city wanted a single user experience for paying bills like library fees and permits. CityBase integrated a dozen paym...ent systems into one platform. Residents can pay online or on mobile, and use a digital wallet. The city automated revenue management and improved fraud prevention. City leaders say this gives citizens a better experience and makes city operations more efficient.

Read more →
 

Lakewood Township - Government Administration - Medium

Lakewood, USA

Lakewood Township used Euna Solutions payment kiosks to collect utility and municipal bills. Residents could pay bills themselves at the kiosks. This made payments faster and easier for everyone. Peo...ple were happier with the new system. The township improved customer service and payment efficiency.

Read more →

DTE - Utilities

CityBase helped DTE use data to better understand customer behavior. DTE tracked how different payment channels were used, including kiosks, checks, and cards. They found an overlap between low-incom...e customers and kiosk users. This insight led DTE to make changes to their kiosks after implementation in 2021. DTE values having data to improve services for their customers.

Read more →

Euna Payments Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Euna Payments

Top Failure Risks for Euna Payments

Euna Solutions Profile

Company Name

Euna Solutions

Company Website

https://eunasolutions.com/

HQ Location

30 N Lasalle, Chicago, IL 60602, US

Employees

51-100

Social

Linkedin Twitter

Financials

M&A