Leading customer and employee experience software provider
Transportation/Trucking/Railroad Case Studies and Success Stories with SATISFYD
CASE STUDY Lakeside International Trucks
Lakeside International Trucks uses SATISFYD's Voice of Customer and Voice of Employee solutions. They started using these tools in 2017. The goal is to improve customer and employee experience. SATIS...FYD helps them get feedback and act on it. This gives them a competitive advantage and helps them serve customers better.
Other Industry Case Studies and Success Stories with SATISFYD
CASE STUDY King Ranch Ag & Turf
SATISFYD Reviews helped King Ranch Ag & Turf grow their Google reviews from 27 to over 300 in just 90 days. Before, they had few reviews and no system to ask customers for feedback. SATISFYD made it ...easy for staff to request reviews and automated the process. Store managers got instant alerts and onboarding was fast. In the first month, they received 40+ new reviews. After 90 days, reviews increased more than 10 times. Staff engagement and automation drove these results before any influencer marketing.
Bobcat of Dallas believes customer service gives them an edge over others. Their approach to serving customers starts with leadership and spreads through the company. Heath Speck from Bobcat of Dalla...s shares that this focus helps them keep customers for life. They aim to get things done right the first time. This philosophy is a key part of their business.
Bobcat of Dallas wants to keep their customers for life. They believe it is important to take care of customers the right way. Their experience helps them stand out. The average employee at Bobcat of... Dallas has worked there for over 10 years.
SATISFYD Voice of Customer helped Pattison Ag improve customer and employee experience. Doug, the president, used direct feedback and team empowerment to drive growth at 18 locations. The company foc...used on continuous learning to boost customer satisfaction. Pattison Ag gained a competitive edge and increased market share with SATISFYD. The solution made it easy to listen to feedback and act on it.
CASE STUDY Bobcat of Dallas, Fort Worth and Longview
Bobcat of Dallas, Fort Worth and Longview wanted to build long-term relationships with their customers. They aimed to sell every machine their customers would need throughout their careers. Cole Youn...g, Division Manager, shared that there are only a limited number of customers. He said they want to serve these customers for life. He expressed satisfaction with the partnership and recommended Bobcat of Dallas.
Satisfyd believes in putting the customer first. Their culture is focused on taking care of their customers. They are always there when their customers need them. This approach is a key part of their... business philosophy. The testimonial highlights their commitment to customer service.
