SATISFYD Overview

Satisfyd revolutionizes customer and employee engagement for machinery dealerships and manufacturers. Since 1998, it has been a pivotal tool for enhancing interactions, driving satisfaction, and fostering loyalty. By leveraging comprehensive feedback management, businesses gain actionable insights into their service quality, enabling them to refine strategies and improve experiences. This platform is essential for organizations aiming to stay ahead in competitive markets, ensuring that both customer and employee voices are heard and valued. Satisfyd's long-standing expertise in the industry underscores its commitment to transforming feedback into growth opportunities, making it an indispensable asset for forward-thinking enterprises.

Use Cases

Customers recommend Collecting Feedback, Engaging And Following Up, Knowledge Management, as the business use cases that they have been most satisfied with while using SATISFYD.

Other use cases:

  • Competitive Intelligence
  • Onboarding
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Business Priorities

Scale Best Practices is the most popular business priority that customers and associates have achieved using SATISFYD.

Other priorities:

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SATISFYD Use-Cases and Business Priorities: Customer Satisfaction Data

SATISFYD works with different mediums / channels such as Promotions. E-Mail. Offline etc.

Reviews

"...No problems, just online training with Janie...." Peer review by Candice R, Corporate Management Assistant

SATISFYD, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Satisfyd-precog is an online tool for Customer Experience Management that identifies and acts on crucial customer feedback. Important insights are gathered and analyzed efficiently.

Comprehensive Insights on SATISFYD Use Cases

What benefits does SATISFYD offer for Collecting Feedback?

How does SATISFYD facilitate Engaging And Following Up?

Case Studies

CASE STUDY Bobcat of Dallas

Bobcat of Dallas believes customer service gives them an edge over others. Their approach to serving customers starts with leadership and spreads through the company. Heath Speck from Bobcat of Dalla...s shares that this focus helps them keep customers for life. They aim to get things done right the first time. This philosophy is a key part of their business.

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CASE STUDY Bobcat of Dallas, Fort Worth and Longview

Bobcat of Dallas, Fort Worth and Longview wanted to build long-term relationships with their customers. They aimed to sell every machine their customers would need throughout their careers. Cole Youn...g, Division Manager, shared that there are only a limited number of customers. He said they want to serve these customers for life. He expressed satisfaction with the partnership and recommended Bobcat of Dallas.

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CASE STUDY Satisfyd

Satisfyd believes in putting the customer first. Their culture is focused on taking care of their customers. They are always there when their customers need them. This approach is a key part of their... business philosophy. The testimonial highlights their commitment to customer service.

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Transportation/Trucking/Railroad

CASE STUDY Lakeside International Trucks

Lakeside International Trucks uses SATISFYD's Voice of Customer and Voice of Employee solutions. They started using these tools in 2017. The goal is to improve customer and employee experience. SATIS...FYD helps them get feedback and act on it. This gives them a competitive advantage and helps them serve customers better.

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CASE STUDY Bobcat of Dallas

Bobcat of Dallas wants to keep their customers for life. They believe it is important to take care of customers the right way. Their experience helps them stand out. The average employee at Bobcat of... Dallas has worked there for over 10 years.

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SATISFYD Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.88/5 ★

Read Reviews (2)
Custom Reports

3.75/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.88/5 ★

Read Reviews (2)
Custom Reports

3.75/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for SATISFYD

Top Failure Risks for SATISFYD

Satisfyd, LLC Profile

Company Name

Satisfyd, LLC

Company Website

https://www.satisfyd.com/

HQ Location

PO Box 302, Naperville, IL 60566, US

Employees

02-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE