SATISFYD Overview

Satisfyd revolutionizes customer and employee engagement for machinery dealerships and manufacturers. Since 1998, it has been a pivotal tool for enhancing interactions, driving satisfaction, and fostering loyalty. By leveraging comprehensive feedback management, businesses gain actionable insights into their service quality, enabling them to refine strategies and improve experiences. This platform is essential for organizations aiming to stay ahead in competitive markets, ensuring that both customer and employee voices are heard and valued. Satisfyd's long-standing expertise in the industry underscores its commitment to transforming feedback into growth opportunities, making it an indispensable asset for forward-thinking enterprises.

Use Cases

Customers recommend Collecting Feedback, Engaging And Following Up, Knowledge Management, as the business use cases that they have been most satisfied with while using SATISFYD.

Other use cases:

  • Competitive Intelligence
  • Onboarding
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Business Priorities

Scale Best Practices is the most popular business priority that customers and associates have achieved using SATISFYD.

Other priorities:

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SATISFYD Use-Cases and Business Priorities: Customer Satisfaction Data

SATISFYD works with different mediums / channels such as Promotions. E-Mail. Offline etc.

Reviews

"...No problems, just online training with Janie...." Peer review by Candice R, Corporate Management Assistant

SATISFYD, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Satisfyd-precog is an online tool for Customer Experience Management that identifies and acts on crucial customer feedback. Important insights are gathered and analyzed efficiently.

Comprehensive Insights on SATISFYD Use Cases

How efficiently Does SATISFYD manage your Collecting Feedback?

What solutions does SATISFYD provide for Engaging And Following Up?

Case Studies

CASE STUDY Bobcat of Dallas

Bobcat of Dallas wants to keep their customers for life. They believe it is important to take care of customers the right way. Their experience helps them stand out. The average employee at Bobcat of... Dallas has worked there for over 10 years.

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Transportation/Trucking/Railroad

CASE STUDY Lakeside International Trucks

Lakeside International Trucks uses SATISFYD's Voice of Customer and Voice of Employee solutions. They started using these tools in 2017. The goal is to improve customer and employee experience. SATIS...FYD helps them get feedback and act on it. This gives them a competitive advantage and helps them serve customers better.

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CASE STUDY Pattison Ag

SATISFYD Voice of Customer helped Pattison Ag improve customer and employee experience. Doug, the president, used direct feedback and team empowerment to drive growth at 18 locations. The company foc...used on continuous learning to boost customer satisfaction. Pattison Ag gained a competitive edge and increased market share with SATISFYD. The solution made it easy to listen to feedback and act on it.

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CASE STUDY Bobcat of Dallas

Bobcat of Dallas believes customer service gives them an edge over others. Their approach to serving customers starts with leadership and spreads through the company. Heath Speck from Bobcat of Dalla...s shares that this focus helps them keep customers for life. They aim to get things done right the first time. This philosophy is a key part of their business.

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CASE STUDY Satisfyd

Satisfyd believes in putting the customer first. Their culture is focused on taking care of their customers. They are always there when their customers need them. This approach is a key part of their... business philosophy. The testimonial highlights their commitment to customer service.

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CASE STUDY King Ranch Ag & Turf

SATISFYD Reviews helped King Ranch Ag & Turf grow their Google reviews from 27 to over 300 in just 90 days. Before, they had few reviews and no system to ask customers for feedback. SATISFYD made it ...easy for staff to request reviews and automated the process. Store managers got instant alerts and onboarding was fast. In the first month, they received 40+ new reviews. After 90 days, reviews increased more than 10 times. Staff engagement and automation drove these results before any influencer marketing.

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SATISFYD Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.88/5 ★

Read Reviews (2)
Custom Reports

3.75/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.88/5 ★

Read Reviews (2)
Custom Reports

3.75/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for SATISFYD

Top Failure Risks for SATISFYD

Satisfyd, LLC Profile

Company Name

Satisfyd, LLC

Company Website

https://www.satisfyd.com/

HQ Location

PO Box 302, Naperville, IL 60566, US

Employees

02-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE