Saleswah | Versatile and often user configurable CRM software platform
Manufacturing Case Studies and Customer Success Stories with Saleswah
A large DG set manufacturer
- Manufacturing
A large DG set manufacturer had about 35,000 diesel generator installations across the country. Service of these generators was a major source of revenue and was managed by over 100 dealers. The comp...any needed a system to manage service contracts, dealer compensation, and spare parts logistics. They used Saleswah Service CRM to organize their service hierarchy and streamline operations. The CRM allowed different users to access only the data they needed for their roles.
DG set vendor for one of India's leading Telcos
- Telecommunications
A DG set vendor managed over 30,000 diesel generators at telecom sites across India. They struggled with outdated software and needed better asset tracking, cost control, and service quality. They us...ed Saleswah CRM to manage field service operations, including asset health, spares, and contract compliance. The CRM helped improve response times, SLA compliance, and stock visibility. The customer could now track asset history, prevent revenue loss, and pass quality audits.
Other Industry Case Studies and Success Stories with Saleswah
Anonymous
A company wanted to improve how it managed and maintained its DG Set equipment. They needed to track the health and service history of each machine. They also wanted to plan for replacements and anal...yze equipment performance. The company used Saleswah Service CRM to help with asset management, operations, and people planning. The CRM helped them manage territories, plan routes, and optimize costs. It also helped them understand skill gaps in their field service team.
A company needed to manage maintenance for over 30,000 DG Set sites. They used Saleswah Service CRM to handle warranty, AMC, and service tickets. The system tracked equipment, managed spares, and sup...ported a large team of technicians with a mobile app. Saleswah helped automate maintenance scheduling and provided custom reports. The company improved service operations and billing with the new system.
A company used Saleswah Service CRM for DG Set maintenance. They wanted better asset health and fewer breakdowns. The CRM gave them clear data on equipment issues and service history. Scheduled maint...enance reduced breakdowns. SLA compliance improved with instant alerts and better team performance tracking. The mobile app helped reduce reporting errors. Managers could analyze data by team, location, and product to find and fix problems. Speed of response and operational efficiency increased.
A company managing DG Set maintenance faced challenges with spare parts logistics. They used Saleswah Service CRM to improve their process. Now, they can see stock levels at all locations and reconci...le stock in just one day instead of weeks. The system helps them reduce wastage and manage stock better. Integration with SAP improved data accuracy and reporting speed. This led to big time savings and better audit compliance.
DG Set Service wanted to improve their service operations. They used Saleswah Service CRM to manage preventive maintenance and track field teams with a mobile app. The CRM helped reduce breakdowns, s...ave costs, and improve service quality. Automation made scheduling and ticket management easier and faster. The company also reduced expenses on spare parts and passed a quality audit. Transparency with service partners improved, reducing conflicts.
