Real-World Case Studies and Customer Success Stories with RSoft CRM

RSoft CRM helped BioSystems Diagnostics Pvt. Ltd, a leading health care equipment manufacturer, automate their support process. The company needed to manage 150+ service engineers and 5000+ clients a...cross India. RSoft delivered a web and mobile solution in under a month, streamlining ticket management and automating notifications. Now, tickets are assigned faster, customers get real-time updates, and engineers can request spares on-site. Management tracks service activity and feedback, improving customer satisfaction and operational transparency.
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BioSystems Diagnostics Pvt. Ltd is a health care equipment manufacturer with 5000+ clients in India. They needed a way to manage customer issues and track 150+ service engineers. RSoft created a cust...om software solution for them in about a month. The new system automated ticket handling and improved communication with customers. Now, issues are addressed on time and service engineers can request spares and get feedback easily. The company can track service activities and customer satisfaction has improved.
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Artisticks wanted to automate their business and make processes clear for management. They had trouble using Excel because reports took 1-2 days to prepare and data was not accurate. RSoft visited th...eir business, mapped their processes, and set up RSoft CRM in 20 days. The software was first tested in one showroom, then rolled out to all stores. After 30 days, the system was running well and reports were easy to access. The customer said they could now see their whole business in one view and found the software affordable and helpful.
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Bio System Improved Its Productivity with RSoft.

Artisticks improved productivity using RSoft's CRM software, automating processes for better management transparency.

RSoft CRM helped Artisticks Artforum Private Limited, a leading architecture products manufacturer in India, automate business processes across 7 showrooms and 10+ locations. The company struggled wi...th manual data management in excel, causing delays and inaccurate reports. RSoft implemented a custom CRM solution in just 20 days, covering leads, sales, orders, and payments. After rollout, Artisticks gained real-time dashboards, accurate reports, and role-based permissions. The director praised RSoft for its affordability, quick setup, and strong support.
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How Bio System Improved Its Productivity with RSoft