RMC Customer Data Platform Overview

RMC-Customer-Data-Platform by Related Digital extracts and manages customer data insights. Detailed information is available by clicking the link.

Use Cases

Customers recommend Segmentation And Targeting, Helpdesk Management, Advertisement, as the business use cases that they have been most satisfied with while using RMC Customer Data Platform.

Other use cases:

  • Channel Marketing
  • Digital Marketing
  • Engaging And Following Up
  • Identify Target Customers
  • Lifetime Value Management
  • Measuring Customer Satisfaction
  • Lead Qualification: Demographic
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using RMC Customer Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
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RMC Customer Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

RMC Customer Data Platform works with different mediums / channels such as Promotions. E-Mail. Omnichannel etc.

RMC Customer Data Platform's features include Personalization. and RMC Customer Data Platform support capabilities include 24/7 Support, AI Powered, Email Support, etc. also RMC Customer Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Related Marketing Cloud (RMC) is a personalisation and marketing automation tool for data-driven Omni-channel marketing...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Customer Data Platform enables data collection, unification of customer profiles, segmentation for running omnichannel campaigns. ..." Customer Data Platform
"...Customers who have done a lot of shopping in the last year but did not shop again after reaching to call center within this year. ..." Customer Data Platform
"...The subscribers of D&R has been increasing has been above the competitive highly expensive existing customers with the right campaign and personalized messages based on behaviours market, along with high advertising to acquire new subscribers. is an important outcome of average...." Case Study D&R

RMC Customer Data Platform, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RMC Customer Data Platform

Top Industries

  • Retail

Popular in

RMC Customer Data Platform is popular in Retail, and is widely used by

RMC Customer Data Platform Customer wins, Customer success stories, Case studies

How efficiently Does RMC Customer Data Platform manage your Segmentation And Targeting?

 

Customers - Related Digital

Related Digital showcases its marketing technologies, highlighting customer success stories across various industries. The company reports significant performance metrics, including a 321% revenue su...rge for Under Armour and a 542% revenue growth for Pierre Cardin. These achievements demonstrate the effectiveness of Related Digital's omnichannel marketing, personalization, and AI-powered solutions in driving customer engagement and revenue growth.

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Sportsoul - Retail

Related Digital helped Sportsoul boost its sales conversion rate by 6x using marketing automation. The company used segmentation to target the right audiences and cut messaging costs. Mobile automati...on scenarios triggered campaigns that raised conversion rates to 9 percent. One scenario generated 5x more revenue than others. Sportsoul managed all marketing activities from one platform for better efficiency.

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idefix - Retail - Large

Related Digital's RMC marketing automation helped idefix boost feedback by 600% using web push notifications. idefix used omnichannel tools for e-mail and push notifications to target customer intere...sts. Cart abandonment emails combined with web push led to a strong marketing campaign. The result was a major increase in customer response and engagement.

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Kiehl’s - Consumer Goods - Large

RMC solutions helped Kiehl’s boost their conversion rate by 82.41% during a Black Friday campaign. The campaign used email marketing, social media, and website content to create curiosity and attract... new leads. Kiehl’s saw increased sales and a stronger brand identity. The cross channel approach drove real-time engagement and newsletter signups.

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FLO - Retail - Large

Related Digital Marketing Cloud and Prime Solutions unified 11 million customer records for FLO. The solution combined online and offline data from websites, apps, and retail stores. FLO's marketing ...team now creates omnichannel campaigns with less effort. Customer tracking is easier and more personalized. All historical shopping data is ready for instant action.

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n11.com - Retail - Large

Related Marketing Cloud helped n11.com unify data from many sources. The platform enabled targeted and personalized email and SMS campaigns. Features used included CRM integration, segmentation, and ...A/B testing. n11.com improved campaign relevance and customer engagement. The marketing team values the platform for creating meaningful customer connections.

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RMC Customer Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

3.97/5 ★

Read Reviews (8)
Custom Reports

3.87/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

3.97/5 ★

Read Reviews (8)
Custom Reports

3.87/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for RMC Customer Data Platform

Top Failure Risks for RMC Customer Data Platform

Euromessage. Profile

Company Name

Euromessage.

Company Website

https://www.relateddigital.com/

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

M&A