RMC Customer Data Platform Overview

This is a summary of the comprehensive capabilities and benefits of RMC Customer Data Platform based on over 86 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

RMC Customer Data Platform, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if RMC Customer Data Platform is right for your needs? Our Cuspera AI engine can evaluate how RMC Customer Data Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

RMC Customer Data Platform supports business activities such as:

  • Segmentation And Targeting
  • Helpdesk Management
  • Advertisement
  • Channel Marketing
  • Digital Marketing

RMC Customer Data Platform can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, and Increase Customer Life Time Value. It can help manage these activities if you use Promotions E-Mail Omnichannel etc. for these needs. As a solution, RMC Customer Data Platform's capabilities include Personalization.

RMC Customer Data Platform Retail Vertical is its biggest customer base.

Reviews

"...Customer Data Platform enables data collection, unification of customer profiles, segmentation for running omnichannel campaigns. ..." Customer Data Platform

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well RMC Customer Data Platform solved their Customer Data Platform needs. Cuspera uses 86 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using RMC Customer Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Segmentation And Targeting , Helpdesk Management , Advertisement , as the business use cases that they have been most satisfied while using RMC Customer Data Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Segmentation And Targeting with Promotions, E-Mail, Omnichannel and Coupons

4.41/5 ★

Read Reviews (6)

"...Customer Data Platform enables data collection, unification of customer profiles, segmentation for running omnichannel campaigns. ..." Customer Data Platform
Helpdesk Management with Phone Calls, Mobile, Mobile App, Website and Offline

3.86/5 ★

Read Reviews (4)

"...Customers who have done a lot of shopping in the last year but did not shop again after reaching to call center within this year. ..." Customer Data Platform
Advertisement with Social Media, Facebook and Instagram

3.84/5 ★

Read Reviews (4)

"...Reach customers through Google, Facebook, and Instagram ads...." Customer Data Platform
PEER EXPERIENCES
Segmentation And Targeting with Promotions, E-Mail, Omnichannel and Coupons

4.41/5 ★

Read Reviews (6)

"...Customer Data Platform enables data collection, unification of customer profiles, segmentation for running omnichannel campaigns. ..." Customer Data Platform
Helpdesk Management with Phone Calls, Mobile, Mobile App, Website and Offline

3.86/5 ★

Read Reviews (4)

"...Customers who have done a lot of shopping in the last year but did not shop again after reaching to call center within this year. ..." Customer Data Platform
Advertisement with Social Media, Facebook and Instagram

3.84/5 ★

Read Reviews (4)

"...Reach customers through Google, Facebook, and Instagram ads...." Customer Data Platform

Case Studies

COMPANY CASE STUDIES
Case Study D&R

D&R saw 98% increase in conversion rates with highly targeted, personalized emails

Read More

Based on peer insights

Cuspera recommends RMC Customer Data Platform for

Use Cases Segmentation And Targeting , Helpdesk Management , Advertisement
Medium Promotions, E-Mail, Omnichannel
Features Personalization
Business Priorities Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue
Industries Retail

Popular Business Setting

for RMC Customer Data Platform

Top Industries

  • Retail

Popular in

Peer and Expert Opinion on Features

for RMC Customer Data Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.37/5 ★

Read Reviews (15)
FEATURES RATINGS AND REVIEWS
Personalization

4.37/5 ★

Read Reviews (15)

IT and Other Capabilities

for RMC Customer Data Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.06/5 ★

Read Reviews (7)
Data Export

3.33/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.06/5 ★

Read Reviews (7)
Data Export

3.33/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.42/5 ★

Read Reviews (1)
Email Support

3.04/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.42/5 ★

Read Reviews (1)
Email Support

3.04/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

3.97/5 ★

Read Reviews (8)
Custom Reports

3.87/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.04/5 ★

Read Reviews (1)
Analytics

3.97/5 ★

Read Reviews (8)
Custom Reports

3.87/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for RMC Customer Data Platform

Top Failure Risks for RMC Customer Data Platform

Vendor Profile Details

Company Name

Related Digital

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

Financials

M&A