RMC Customer Data Platform Overview

RMC-Customer-Data-Platform by Related Digital extracts and manages customer data insights. Detailed information is available by clicking the link.

Use Cases

Customers recommend Segmentation And Targeting, Helpdesk Management, Advertisement, as the business use cases that they have been most satisfied with while using RMC Customer Data Platform.

Other use cases:

  • Channel Marketing
  • Digital Marketing
  • Engaging And Following Up
  • Identify Target Customers
  • Lifetime Value Management
  • Measuring Customer Satisfaction
  • Lead Qualification: Demographic
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using RMC Customer Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
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RMC Customer Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

RMC Customer Data Platform works with different mediums / channels such as Promotions. E-Mail. Omnichannel etc.

RMC Customer Data Platform's features include Personalization. and RMC Customer Data Platform support capabilities include 24/7 Support, AI Powered, Email Support, etc. also RMC Customer Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Related Marketing Cloud (RMC) is a personalisation and marketing automation tool for data-driven Omni-channel marketing...." Peer review

RMC Customer Data Platform, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RMC Customer Data Platform

Top Industries

  • Retail

Popular in

RMC Customer Data Platform is popular in Retail, and is widely used by

RMC Customer Data Platform Customer wins, Customer success stories, Case studies

How does RMC Customer Data Platform facilitate Segmentation And Targeting?

 

Customers - Related Digital

Related Digital showcases its marketing technologies, highlighting customer success stories across various industries. The company reports significant performance metrics, including a 321% revenue su...rge for Under Armour and a 542% revenue growth for Pierre Cardin. These achievements demonstrate the effectiveness of Related Digital's omnichannel marketing, personalization, and AI-powered solutions in driving customer engagement and revenue growth.

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Sportsoul - Retail

Related Marketing Cloud helped Sportsoul boost sales conversion rate by 6 times, reaching 9%. Sportsoul used marketing automation scenarios on its mobile web site. The company targeted users with per...sonalized campaigns. This reduced costs and improved campaign relevance. One scenario generated 5 times more revenue than all others combined.

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Kiehl’s - Consumer Goods

Kiehl’s wanted to improve their sales during Black Friday. They used RMC solutions to run a cross-channel campaign. The campaign included email marketing, social media, and website content. This camp...aign increased their conversion rate by 82.41%. It also helped Kiehl’s gain new leads and improve their brand identity.

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FLO - Retail

FLO needed to bring together customer data from digital and retail channels to create better marketing campaigns. Their teams had trouble working with data stored in different places. They used CDP P...rime Solutions and Related Marketing Cloud Solutions to combine and segment all their customer data. Now, they can track customers easily through one platform. They unified data from 11 million members, making all shopping data ready to use for marketing.

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D&R

D&R used personalized emails to boost conversion rates. They saw a 98% increase in conversion rates. The emails were highly targeted. This helped them reach more customers effectively.

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Kiehl’s - Consumer Goods

Kiehl’s used RMC solutions to run a Black Friday cross channel campaign. They used email marketing, social media, and website content to create excitement and curiosity. The campaign increased their ...conversion rate by 82.41%. Kiehl’s gained new leads and improved their brand identity. The campaign used customer data, journey management, and personalization tools.

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RMC Customer Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.04/5

Read Reviews (1)
Analytics

3.97/5

Read Reviews (8)
Custom Reports

3.87/5

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.04/5

Read Reviews (1)
Analytics

3.97/5

Read Reviews (8)
Custom Reports

3.87/5

Read Reviews (7)

Software Failure Risk Guidance

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for RMC Customer Data Platform

Top Failure Risks for RMC Customer Data Platform

Euromessage. Profile

Company Name

Euromessage.

HQ Location

Istanbul, Istanbul

Employees

11-50

Social

Financials

M&A