Revinate Marketing Overview

Revinate's hotel-specific solutions control the guest journey via a Guest Data Platform and communication tools. Hospitality needs are met through tailored marketing and data management.

Use Cases

Customers recommend Upselling, Sending & Publishing Communications, Helpdesk Management, as the business use cases that they have been most satisfied with while using Revinate Marketing.

Other use cases:

  • Customer Feedback Management
  • Tracking & Monitoring Communications
  • Campaign Management
  • Engaging And Following Up
  • Relationship Marketing
  • Promotion Management
  • Competitive Intelligence
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Revinate Marketing.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
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Revinate Marketing Use-Cases and Business Priorities: Customer Satisfaction Data

Revinate Marketing works with different mediums / channels such as Website. and E-Mail.

Revinate Marketing's features include Personalization. and Revinate Marketing support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Revinate Marketing analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Increase hotel revenue, resend confirmation emails, track engagement...." Peer review by User

Popular Business Setting

for Revinate Marketing

Top Industries

  • Food & Beverages
  • Hospitality

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Revinate Marketing is popular in Food & Beverages, and Hospitality, and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Revinate Marketing Use Cases

How does Revinate Marketing facilitate Upselling?

What benefits does Revinate Marketing offer for Sending & Publishing Communications?

How does Revinate Marketing address your Customer Feedback Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Revinate Marketing solved their business needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Hospitality

CASE STUDY Evermore Resort

Revinate Reservation Sales helped Evermore Resort cut their call abandonment rate by 92%. The resort started with just three call center agents and faced a 72% call abandonment rate. Using Revinate's... reporting, they grew their team to 17 agents, a 467% increase. Outbound calls drove 36% of total revenue in one month. The setup and training from Revinate impressed Evermore's team and supported their guest-centric service.

Hospitality

CASE STUDY Staybridge Suites

Revinate Marketing helped Staybridge Suites improve their hotel email marketing. Before, they struggled with slow data collection and weak guest engagement. Revinate made it easy to organize guest da...ta and create targeted campaigns fast. One campaign brought in 1,433 room nights and over THB 3.9M in bookings. Another campaign drove 430 room nights and THB 1.1M. In 12 months, they earned THB 165M in direct revenue. The average open rate for one-time campaigns reached 36%.

Hospitality

CASE STUDY Brittain Resorts & Hotels

Revinate helped Brittain Resorts & Hotels generate $63 million in direct revenue in one year. The company earned $41.2 million from direct email, including $3 million from automated campaigns. Call c...enter sales brought in $22.2 million, with $1.94 million from outbound bookings. Brittain Resorts built a database of 4.7 million reachable guests using CRM automation and consistent email capture. The platform enabled small teams to manage campaigns, segment audiences, and drive repeat bookings efficiently.

Hospitality

CASE STUDY Strand Palace

Revinate Marketing helped Strand Palace unify guest data and automate email campaigns. The hotel faced challenges with scattered data and lacked a centralized CRM. Revinate integrated with their Oper...a Cloud system, enabling advanced segmentation and targeted campaigns. Strand Palace saw a 49% increase in email marketing revenue, a 38% growth in their guest database, and a 22% rise in NPS score year over year.

Hospitality

CASE STUDY Mangia's

Revinate Marketing helped Mangia's, a leading Italian hospitality brand, modernize their guest communication. Mangia's moved from basic seasonal emails to automated, targeted campaigns. The first aut...omated cancellation recovery campaign at three properties generated €137,000 in direct revenue in one month. In the first year, Mangia's properties drove €1.7 million in direct revenue. One-time campaigns achieved a 43% open rate and €24,075 average room revenue per campaign.

Hospitality

CASE STUDY AutoCamp

Revinate Marketing helped AutoCamp grow loyalty and revenue by focusing on direct bookings. AutoCamp used personalized email campaigns with loyalty tiers and guest segments. Cart abandonment campaign...s brought in over $110,000 in three months with an 11x ROI and a 28% conversion rate. \'We Miss You\' emails drove $62,000 in three months. Black Friday campaigns generated $1.7 million in direct bookings. Outbound follow-ups added $1.2 million in 2024. AutoCamp improved guest engagement and increased bookings with targeted messaging.

lightning

Peers used Revinate Marketing for upselling and sending & publishing communications

Revinate Marketing Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.43/5

Read Reviews (8)
Analytics

3.69/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.43/5

Read Reviews (8)
Analytics

3.69/5

Read Reviews (2)

Revinate Marketing Integrations

Revinate Marketing integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Revinate Marketing

Top Failure Risks for Revinate Marketing

Revinate, LLC News

Executive

Revinate appoints SaaS executive Ankur Bhandari as CFO

Revinate appoints Ankur Bhandari as CFO to drive growth. Bhandari, with extensive SaaS and finance experience, joins from TurnRiver Capital. His expertise will support Revinate's expansion of its omnichannel guest journeys, enhancing personalized experiences for hospitality clients.

Executive

Revinate expands its presence in Asia Pacific to fuel growth

Revinate has expanded its presence in the Asia-Pacific region by appointing Jeff Hoh as APAC Head of Sales and Nick Ellis as Australia Country Director. The strategic appointments aim to enhance local expertise and support for hoteliers, leveraging Revinate's direct booking platform to drive growth and profitability. This expansion aligns with Revinate's ongoing platform evolution, including AI-driven innovations and enhanced partnership capabilities.

Partnership

TRYBE integrates with Revinate for improved offerings - Travolution

TRYBE has integrated its spa and leisure booking platform with Revinate's direct booking platform. This integration enhances guest profiles by incorporating booking data, enabling personalized engagement and upselling opportunities. The collaboration aims to streamline hotel operations and improve guest experiences by providing a unified view of guest data.

Product

HITEC Rewind: Revinate CMO Karen Stephens on Voice, Personalisation and AIs Role in Hospitality - Hospitality Net

Revinate's CMO, Karen Stephens, discussed the company's relaunch of its Customer Data Platform and new AI tools at HITEC 2025. These innovations focus on voice and personalization to enhance guest engagement. Revinate aims to use AI to improve efficiency in luxury hospitality settings without replacing human roles.

Revinate, LLC Profile

Company Name

Revinate, LLC

Company Website

https://www.revinate.com/

Year Founded

2009

HQ Location

1 Letterman Dr San Francisco, California 94129

Employees

101-250

Social

Financials

SERIES E