Revinate Guest Feedback Overview
Revinate's hospitality-specific solutions control the guest journey via a hotel-specific Guest Data Platform. Communication solutions enhance guest feedback management.
Use Cases
Customers recommend Customer Feedback Management, Rating And Review Management, Reputation Management, as the business use cases that they have been most satisfied with while using Revinate Guest Feedback.
Business Priorities
Improve Efficiency and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Revinate Guest Feedback.
Revinate Guest Feedback Use-Cases and Business Priorities: Customer Satisfaction Data
Revinate Guest Feedback works with different mediums / channels such as Promotions. Review Sites. Tripadvisor etc.
Revinate Guest Feedback's features include Feedback Surveys. and Revinate Guest Feedback support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Revinate Guest Feedback analytics capabilities include Custom Reports, and Analytics.
Peer review evidence (same sources as the product rating summary)
"Revinate Marketing helped Mangia's, a leading Italian hospitality brand, modernize their guest communication. Mangia's moved from basic seasonal emails to automated, targeted campaigns. The first automated cancellation recovery campaign at three properties generated €137,000 in direct revenue in one month. In the first year, Mangia's properties drove €1.7 million in direct revenue. One-time campaigns achieved a 43% open rate and €24,075 average room revenue per campaign." https://www.revinate.com/customer-stories/mangias/
"Revinate Marketing helped Mangia's, a leading Italian hospitality brand, modernize their guest communication. Mangia's moved from basic seasonal emails to automated, targeted campaigns. The first automated cancellation recovery campaign at three properties generated €137,000 in direct revenue in one month. In the first year, Mangia's properties drove €1.7 million in direct revenue. One-time campaigns achieved a 43% open rate and €24,075 average room revenue per campaign." https://www.revinate.com/customer-stories/mangias/
"Revinate Reservation Sales helped Evermore Resort cut their call abandonment rate by 92%. The resort started with just three call center agents and faced a 72% call abandonment rate. Using Revinate's reporting, they grew their team to 17 agents, a 467% increase. Outbound calls drove 36% of total revenue in one month. The setup and training from Revinate impressed Evermore's team and supported their guest-centric service." https://www.revinate.com/customer-stories/how-evermore-resort-reduced-call-abandonment-rate-by-92-percent/
Revinate Guest Feedback Customer wins, Customer success stories, Case studies
How can Revinate Guest Feedback optimize your Customer Feedback Management Workflow?
What benefits does Revinate Guest Feedback offer for Rating And Review Management?
How efficiently Does Revinate Guest Feedback manage your Reputation Management?
Revinate Guest Feedback Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (6) |
Revinate Guest Feedback Integrations
Revinate Guest Feedback integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Revinate Guest Feedback
Top Failure Risks for Revinate Guest Feedback
Revinate, LLC News
Revinate wants hotel guest data to start selling rooms, not just ...
Revinate launched three new products: Revinate Pathways, Revinate Vault, and an updated Revinate Chat. These tools enhance guest data activation by automating marketing journeys and integrating guest interactions. The AI-driven platform aims to improve direct revenue for hotels by converting service interactions into marketing opportunities.
Revinate Launches Pathways and Vault to Turn Hotel Guest Data Into ...
Revinate has launched Revinate Pathways, Revinate Vault, and the latest version of Revinate Chat, enhancing its data activation platform for hotels. These tools leverage AI to unify and activate guest data, enabling personalized marketing and efficient guest interactions. The platform integrates guest data management, automated engagement, and AI-driven insights to improve hotel bookings and guest satisfaction.
Revinate launches hospitality's first data — Real Estate Trail
Revinate has launched Pathways, Vault, and Chat, a unified data activation platform for the hospitality industry. This platform integrates CRM, CDP, and AI capabilities, managing 1.25 billion guest profiles to enhance customer engagement and drive direct revenue. The launch marks a significant advancement in data-driven hospitality solutions.
Revinate appoints Frank Trampert as Chief Revenue Officer
Revinate has appointed Frank Trampert as Chief Revenue Officer to drive global growth. Trampert, with extensive experience in hospitality technology and AI, will join as Revinate prepares for NAVIGATE 2026, where it will unveil significant platform advancements. His leadership aims to enhance direct revenue and guest relationships through AI-powered guest intelligence.
Revinate, LLC Profile
HQ Location
1 Letterman Dr San Francisco, California 94129
Employees
101-250
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Financials
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