Redpoint Global CDP Overview

Redpoint Global's CDP ingests messy customer data and resolves identities. It empowers business users to build reusable segments without code and activates data across channels.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Personalized Marketing, as the business use cases that they have been most satisfied with while using Redpoint Global CDP.

Other use cases:

  • Campaign Management
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Business Priorities

Improve ROI is the most popular business priority that customers and associates have achieved using Redpoint Global CDP.

Redpoint Global CDP Use-Cases and Business Priorities: Customer Satisfaction Data

Redpoint Global CDP works with different mediums / channels such as Mobile. Omnichannel. Phone Calls etc.

Redpoint Global CDP's features include Personalization. and Redpoint Global CDP support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Redpoint Global CDP analytics capabilities include Custom Reports, and Analytics.

Redpoint Global CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Redpoint Global CDP

Top Industries

  • Retail
  • Telecommunications

Popular in

Redpoint Global CDP is popular in Retail, and Telecommunications, and is widely used by

Redpoint Global CDP Customer wins, Customer success stories, Case studies

What Are the key features of Redpoint Global CDP for Engagement Management?

How can Redpoint Global CDP enhance your Helpdesk Management process?

A leading global luxury fashion and lifestyle company headquartered in New York - Apparel & Fashion

Redpoint CDP helped a global luxury fashion company fix its complex martech setup. The company had no single view of the customer and struggled with data-driven marketing. Redpoint unified customer d...ata from many brands and regions. Now, the company has a single source of truth for over 60 million unique identities. Marketers use the platform for segmentation and better customer experiences across all channels.

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A leading car rental provider with internationally recognized brands - Transportation/trucking/railroad

Redpoint CDP helped a global car rental provider unify customer data from 10,000 locations in 180 countries. The company used advanced identity resolution to create single customer profiles and orche...strate personalized journeys. Customers now check in digitally and add products via SMS or email, improving experience and reducing wait times. IVR integration increased customer identification by 19%. The company saved on licensing fees and gained better campaign ROI insights.

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AAA - Hospitality

Redpoint CDP helps AAA manage data for 55 million members. AAA needed to handle huge data volumes from 45 clubs and deliver more personal marketing. Redpoint automated over 90% of data management tas...ks. AAA moved from monthly to daily database updates without adding staff. AAA now has more accurate data and can run better analytics and campaigns.

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a U.S. airline - Airlines

Redpoint CDP and Snowflake Marketing Data Cloud helped a U.S. airline fix disconnected customer data and manual marketing processes. The airline unified its customer profiles and automated data quali...ty checks. Marketers now use real-time, accurate data for better segmentation and personalization. The solution reduced technology duplication and total cost of ownership. The airline delivers more relevant marketing and improved customer engagement at scale.

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A large payer - Insurance

Redpoint technology helped a large healthcare payer improve member engagement and control costs. The payer faced challenges with scattered data, slow audience building, and a complex MarTech stack. R...edpoint enabled seamless data integration, campaign automation, and real-time interactions. The payer reduced segment build time by 80% and centralized over 300 campaigns. Member activation increased with predictive recommendations and multivariant testing.

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Top mortgage lender - Banking

Redpoint CDP helped a top mortgage lender fix siloed data and create a single customer view. The company used Redpoint to build Golden Records for individuals, households, addresses, and loans. This ...gave them a 360-degree view of each customer. They improved identity resolution and data hygiene, leading to better segmentation and real-time updates. Results include dynamic campaign management, reduced customer churn, and more effective advertising spend.

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Redpoint Global CDP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.90/5

Read Reviews (8)
Custom Reports

3.42/5

Read Reviews (4)
Analytics

3.42/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.90/5

Read Reviews (8)
Custom Reports

3.42/5

Read Reviews (4)
Analytics

3.42/5

Read Reviews (4)

Software Failure Risk Guidance

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for Redpoint Global CDP

Top Failure Risks for Redpoint Global CDP

Redtail Technology, Inc News

Partnership

Engagys and Redpoint Global Partner to Transform Health Plan Member Engagement - Business Wire

Engagys and Redpoint Global are working together to improve how health plans engage with their members.

Redtail Technology, Inc Profile

Company Name

Redtail Technology, Inc

HQ Location

36 Washington Street, Suite 120, Wellesley Hills, MA 02481, US

Employees

101-250

Social

Financials

SERIES D