RealPage Knock CRM helped The Urban Loft Co. track and analyze leasing data. The company wanted better visibility into leasing operations in Tennessee and Arkansas. They used Knock CRM to capture mor...e leads and reduce manual work. Lead capture increased by 20%. Lease closing rates on one building went up by 10%. The team saved about 15 hours per month on manual data entry.
RealPage Knock CRM helped Stonemark manage over 60 properties across the Southeast and Midwest. Stonemark needed better data access and reporting to handle more properties and improve operations. The... CRM gave them real-time visibility into property and employee performance. Some properties saw a 20% increase in occupancy. Onboarding time for leasing agents dropped to less than two weeks.
G5 digital marketing services helped Neighborly Ventures lease up a new property near Portland, Oregon. The company needed fast digital marketing to fill units in a competitive market. G5 launched th...eir digital presence quickly and drove strong results. Neighborly Ventures achieved 145% of its move-in goal in the first 120 days. Their conversion rate reached 6.13%, much higher than the industry average of 2.88%. Click-through-rate increased by 138%.
OneSite property management software helped Barrett & Stokely save time and money. The company used new features like multi-product tabs and digital financial reports. Staff saved hours across 250 em...ployees. They reduced paper use by hundreds of sheets each week. Employee efficiency and multitasking improved a lot. The adoption process was smooth with help from a OneSite Solution Advisor.
e-invoicing in RealPage Spend Management enables multifamily property management companies to reduce invoice processing time and achieve up to 140% ROI
RealPage OneSite helped NE Property Management improve visibility into renewals, move-ins, move-outs, and reporting. The company used new features and advisory services to streamline workflows. Staff... received training and support. The solution unlocked time savings and better operational efficiency. NE Property Management manages 30 multifamily properties.
RealPage OneSite Affordable helped The Franklin Johnston Group speed up staff onboarding and simplify compliance in affordable housing. TFJG manages over 200 multifamily properties and needed faster ...onboarding and easier compliance. OneSite Affordable provided user-friendly interfaces, built-in compliance tools, a dedicated deployment team, and accurate reporting. These features made training easier and improved compliance management for TFJG.
RealPage LOFT helped Champlain Housing Trust modernize its resident portal. The new system made it easier for residents to pay online. Online payment adoption went up by 33%. Staff saved 1-2 hours ea...ch week on user management. Communication and resident engagement improved across 90 properties.
RealPage AI Revenue Management helped a large institutional client improve their asset strategy for 55 properties. The client upgraded six Denver multifamily properties from YieldStar to AI Revenue M...anagement. RealPage advisory services guided the pilot study. The case study highlights motivators for adopting AI, changes in revenue growth, retention, rent roll growth, and occupancy. The client evaluated results after the pilot to inform future strategy.
CASE STUDY Large national multifamily property management company
Knock CRM helps a large national multifamily property management company manage over 20,000 apartment communities. The company needed to respond quickly to prospects and stand out in crowded markets.... Knock CRM lets staff reply fast and make a good first impression. It helps convert prospects to applicants. 65% of their traffic comes from mobile, and Knock sends prospects a mobile-friendly application link in On-Site. This improves the renter experience and helps the company compete better.
RealPage AI Revenue Management helped a Southeast operator manage rent pricing for 20 apartment properties. The operator switched from manual pricing to an AI-based system. This change let them use d...ata and flexible models to plan pricing and boost performance. In 12 months, they beat the market by 7% in revenue. The operator also improved occupancy and renewal rates with the new solution.
e-invoicing in RealPage Spend Management enables multifamily property management companies to reduce invoice processing time and achieve up to 140% ROI
RealPage Knock AI Virtual Agent helped Carter-Haston improve customer service for 60 multifamily properties. The company wanted to reduce time spent by leasing agents, answer more calls, and convert ...more leads. With the AI-powered omnichannel solution, Carter-Haston saw a 7% increase in answered calls. Completed CRM contact records went up by 165%. Tour bookings increased by 211%. Each leasing agent saved 11 hours per month at every property.
Selden Company, a real estate developer, increased their apartment lease revenue by 11% through using RealPage's technology, leading to improved efficiency and resident satisfaction.
