Latest Product Updates and Feature Enhancements on Quiq Messaging
Quiq Advances Contact Center Quality Management with New Agentic AI Analyst
Quiq has launched the Conversation Analyst, an agentic AI solution designed to enhance contact center quality management. This tool analyzes conversations across various platforms, providing real-tim...e insights to improve customer experiences and operational efficiency. It allows organizations to address issues proactively and personalize interactions, thereby boosting customer satisfaction and competitive advantage. The solution is already in use by companies like Spirit Airlines.
Salesforce Integration for Enhanced Customer Engagement - Quiq
Quiq has integrated with Salesforce to enhance customer engagement through AI-powered conversational experiences and business messaging channels. The platform supports various messaging services and ...offers enterprise-grade security and seamless integrations with major business tools.
Quiq appointed Karen Bowman as Senior Director of Channel Development to expand its technology solutions distributor ecosystem. This move emphasizes Quiq's focus on partner-led growth and scaling its... AI-powered customer experience solutions. Bowman, with extensive experience from companies like Microsoft and Cisco, will enhance Quiq's channel strategy and support its growth in AI agents for customer engagement.
Quiq has appointed Karen Bowman as Senior Director of Channel Development to expand its technology solutions distributor ecosystem. With extensive experience from companies like Microsoft and Cisco, ...Bowman will enhance Quiq's partner ecosystem and drive growth in AI-powered customer experience solutions. This strategic move underscores Quiq's commitment to leveraging channels for scalable business growth.
