Latest News & Updates on Quiq Messaging

Quiq has launched "Verified Intelligence," a suite of control features for its agentic AI platform, aimed at providing enterprises with comprehensive control over AI deployments. This solution includ...es protective guardrails, predictive simulations, and complete transparency in AI decision-making, ensuring reliable and compliant AI operations. The suite is available for all current and future AI agent deployments on the Quiq platform.
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Quiq has launched Verified Intelligence, a new feature set for its agentic AI platform, aimed at giving enterprise brands comprehensive control over AI deployments. The platform includes guardrails, ...simulations, and visibility features to ensure AI behaves predictably and aligns with brand standards. This enhancement is designed to help brands confidently integrate AI into customer interactions without compromising on control or innovation.
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Quiq has expanded its platform capabilities to include Voice AI, enabling seamless transitions between voice and digital channels. This enhancement allows AI agents to handle customer interactions wi...th reasoning similar to a tier one human agent. Quiq supports multiple voice models and large language models, ensuring versatile and adaptive customer service experiences.
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Quiq has launched Voice AI, enhancing its customer service software by integrating voice and messaging capabilities. The update allows seamless transitions between voice and messaging, maintaining in...teraction context. This launch, alongside a rebranding effort, aims to streamline customer service operations across multiple channels, reflecting a shift towards broader AI deployment in customer experience.
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Quiq has launched AI Agents designed to enhance the customer journey. These agents aim to improve customer interactions by leveraging advanced artificial intelligence capabilities, offering enterpris...es a more efficient way to manage customer engagement.
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Quiq has expanded its AI Agent Platform by introducing Voice AI, enhancing its ability to unify voice, messaging, and human-assisted support for enterprise customer engagement. This move reflects a s...hift towards scalable AI systems that ensure operational consistency and governance across multiple channels and languages. Quiq's platform aims to address fragmented engagement stacks, offering a centralized solution for enterprises to maintain customer context and streamline interactions.
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Quiq has advanced its platform to include Voice AI, enabling seamless integration of voice and messaging for customer interactions. This enhancement supports enterprises in deploying AI across the cu...stomer journey, maintaining context and brand voice. Quiq's platform is designed to handle complex enterprise environments, offering a connected and reliable customer experience.
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Quiq has launched Voice AI, enhancing its platform to support full-scale AI deployments across customer interactions, including voice and messaging. This upgrade ensures seamless transitions and main...tains context, improving customer satisfaction and operational oversight. Quiq also introduced a new brand reflecting its commitment to scalable, governed AI solutions for enterprises.
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Quiq has launched a new voice product, expanding its AI agent platform to support real-time spoken conversations alongside messaging channels. This enhancement allows seamless transitions between voi...ce and messaging, maintaining context across interactions. The platform supports multiple brands, languages, and compliance needs, improving customer satisfaction and reducing costs. Quiq also introduced a new brand identity to reflect its focus on scalable AI deployments.
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Quiq launched Voice AI, integrating real-time voice interactions with messaging and human agents in a unified CX platform. This expansion aims to transition enterprises from isolated AI pilots to ful...l-scale deployments, enhancing reliability and brand alignment. The platform supports multi-brand, multi-language operations, with over 150 global brands utilizing it. Quiq also introduced a refreshed brand identity.
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Quiq introduced a new platform that integrates voice, messaging, and human agents under a unified governance layer, aimed at enterprises in AI pilot stages.

Quiq has launched the Conversation Analyst, an agentic AI solution designed to enhance contact center quality management. This tool analyzes conversations across various platforms, providing real-tim...e insights to improve customer experiences and operational efficiency. It allows organizations to address issues proactively and personalize interactions, thereby boosting customer satisfaction and competitive advantage. The solution is already in use by companies like Spirit Airlines.
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Quiq has appointed Jen Grant as Chief Marketing Officer to enhance its AI agent software for customer operations. Grant, formerly of Dialpad, will lead marketing strategies as Quiq transitions from A...I pilots to large-scale deployments. The company highlights successful implementations with brands like Spirit Airlines and Roku, emphasizing AI's role in customer experience and operational reliability.
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Quiq has appointed Jen Grant as the new Chief Marketing Officer to lead the next phase of its enterprise AI agents strategy.

Quiq has appointed Jen Grant as Chief Marketing Officer to lead its go-to-market strategy, focusing on scaling AI agents in customer-facing workflows. This move reflects Quiq's transition from AI exp...erimentation to operational deployments, with its AI agents already in use by global brands like Spirit Airlines and Panasonic. Grant's extensive experience in guiding enterprise software companies will support Quiq's growth and market transition.
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Quiq has appointed Jen Grant as Chief Marketing Officer to enhance its enterprise AI innovation. Grant's leadership will focus on advancing Quiq's AI agent platform, which is already deployed by bran...ds like Spirit Airlines and Panasonic. Her role aims to guide enterprises in effectively implementing AI solutions, emphasizing responsible AI integration to improve customer experiences.
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Quiq appointed Karen Bowman as Senior Director of Channel Development to expand its technology solutions distributor ecosystem. This move emphasizes Quiq's focus on partner-led growth and scaling its... AI-powered customer experience solutions. Bowman, with extensive experience from companies like Microsoft and Cisco, will enhance Quiq's channel strategy and support its growth in AI agents for customer engagement.
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Quiq has appointed Karen Bowman as Senior Director of Channel Development to expand its technology solutions distributor ecosystem. With extensive experience from companies like Microsoft and Cisco, ...Bowman will enhance Quiq's partner ecosystem and drive growth in AI-powered customer experience solutions. This strategic move underscores Quiq's commitment to leveraging channels for scalable business growth.
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