Real-World Case Studies and Customer Success Stories with Questback Feedback Platform

Questback helps Stiftelsen Läxhjälpen measure and track student progress in their homework help programs. The organization uses surveys at the... start and end of the school year to see changes in student attitudes and development. Insights from Questback surveys guide improvements, like demanding better snacks from schools to boost student focus. The data is key for showing results to investors and partners. Questback is central to Läxhjälpen’s ability to evaluate and improve their impact.
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Questback helped SOS Barnbyar collect and analyze sensitive client data. Before, they had no tools to measure service impact. Questback... enabled anonymous surveys and easy data analysis. Staff could now use data daily without extra workload. A custom alert module warned when key metrics dropped. This made it easier to spot and address problem areas fast.
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Läxhjälpen used Questback to measure and evaluate the impact of their homework help program for students in grades 7-9. They collect survey... data from students and university mentors to track changes in attitudes and study results. Questback helps them show real results to investors and partners. The tool also provides insights for improving their organization, such as enhancing the quality of snacks provided to students. This data-driven approach supports continued investment and organizational growth.
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Questback helps the Confederation of Finnish Industries (EK) run key business surveys like the Business Cycle Barometer and Entrepreneur Panel. EK uses Questback... to quickly gather feedback from over 15,000 member companies, especially during fast-changing events like the covid-19 pandemic and the Ukraine crisis. The platform's mobile access, language options, and scheduling features boost response rates. EK values Questback's local customer support and user-friendly survey tools for timely, research-based decision making.
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Läxhjälpen used Questback to measure and evaluate the impact of their homework help program for students in grades 7-9. They surveyed students... at the start and after a year of mentoring to track changes in attitude and study results. Questback also helped them gather feedback from 74 partner schools and 400 student helpers. The insights from these surveys allowed Läxhjälpen to improve their program and demonstrate positive results to investors. Survey feedback even led to better snacks for students, supporting their focus and grades.
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Questback helps the Confederation of Finnish Industries (EK) run key surveys like the Business Cycle Barometer and Entrepreneur Panel. EK uses Questback... for both regular and ad hoc surveys to gather fast, up-to-date feedback from member companies. The platform's mobile support, language options, and scheduling features boost response rates. EK relies on Questback to collect research data that guides decision-making and management. Local customer support in Finnish adds extra value for EK's team.
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Die Stiftung Läxhjälpen uses Questback to measure and evaluate the impact of its student mentoring programs. The organization supports younger... students with help from university students. Questback helps Läxhjälpen show measurable results to donors and supporters. This builds trust and demonstrates real success. The solution opens new opportunities for students and strengthens relationships with funders.
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Questback Essentials helps the Confederation of Finnish Industries run key surveys like the Business Cycle Barometer and Entrepreneur Panel. EK uses Questback... for fast ad hoc surveys to gather member company feedback on urgent issues like the Ukraine crisis and covid-19. The platform's mobile support, language options, and scheduling features boost response rates. EK values Questback's local customer support and user-friendly survey tools for timely, actionable insights.
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Questback helped SOS-Barnbyar improve data-based measurability for their family welfare services. Before using Questback, SOS-Barnbyar relied on speculation instead of... real data. The organization needed a tool for quick, anonymous surveys to collect and analyze client feedback. Questback provided a solution that made data collection easy and did not burden employees. SOS-Barnbyar now uses this data in daily routines and information management.
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Questback helps Läxhjälpen, a non-profit, measure and show the impact of their homework help program. Students take surveys before and... after a year of mentoring to track changes in attitude and results. Questback also gathers feedback from 74 schools and 400 student helpers. Insights from the surveys help Läxhjälpen improve their services and prove value to investors. Survey data led to better snacks for students, supporting focus and grades.
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Questback helped SOS-Barnbyar collect and analyze data from families and children in Finland. Before using Questback, SOS-Barnbyar struggled to measure... the impact of their services with real data. They needed a tool for quick, anonymous surveys that would not burden staff. Questback provided a solution that made data collection easy and improved information management. Employees found Questback's approach better than other companies.
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Questback helped SOS-Kinderdorf collect fast, anonymous feedback from families in Finland. Before, they relied on speculation instead of real data.... With Questback, they could measure service impact and share results across the organization. Staff found the tool easy to use and helpful for daily routines. Questback made it simple to turn feedback into useful insights.
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Questback helped Oris Dental survey 144 employees in Sweden. The survey had an 85% response rate and measured employee loyalty... with an eNPS of +21. Oris Dental gained clear insight into employee satisfaction and workplace issues. They used this data to address harassment and improve their work environment. The company now directs resources to areas with real need, based on survey results.
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Questback helped Somerset Partnership NHS Trust improve staff engagement and retention. The Trust used Questback’s NHSStaff Community to give nearly... 4,000 employees a stronger voice. The platform enabled better communication and faster reporting on patient feedback. In less than a year, the Trust saw deeper engagement, better recruitment, and greater efficiency. Questback also provided a foundation for future staff and patient engagement.
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Questback helped Somerset Partnership NHS Trust improve staff engagement and retention. The Trust used Questback’s NHS Staff Community to give... nearly 4,000 employees a stronger voice. The platform also supported faster reporting for the Patient Family and Friends Test. In less than a year, the Trust saw better recruitment, deeper engagement, and greater efficiency. Questback provided a foundation for future staff and patient engagement.
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Somerset Partnership NHS Trust used Questback to improve staff engagement and retention. The Trust wanted a tool for its 4,000... employees to make every voice heard and boost patient interaction. Questback enabled ongoing feedback, flexible communication, and was used for the Patient Family and Friends Test. In less than a year, the Trust saw better staff retention, higher efficiency, and improved measurement of results.
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Questback InsightLab helped Oris Dental measure employee engagement across 144 staff in Sweden. The survey achieved an 85% response rate... and an eNPS of +21. Oris Dental gained clear insight into employee satisfaction and loyalty. The data allowed them to address issues like harassment and high stress in some roles. With these insights, Oris Dental improved their work environment and targeted resources where needed.
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Questback helped Education Gävle reduce bullying by 40% in local schools. The Gävle Model used anonymous student surveys to identify... and address bullying at the classroom level. Teachers and staff met regularly to review data and plan targeted interventions. The program led to a drop in bullied students from 8.1% to 5.2%, outperforming the national average. The structured approach increased staff engagement and improved school safety.
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Questback helped Education Gävle reduce bullying by 40% in local schools. The Gävle Model used anonymous student surveys to track... bullying and guide prevention. Schools analyzed results at the classroom level and adjusted actions based on real data. Teachers and students worked together to create safer environments. The program won a national award for its impact.
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Karolinska Institutet uses Questback to measure employee satisfaction and motivation. The university set up a systematic feedback program with regular... pulse surveys. Teams collect actionable feedback and turn it into steps for a better work environment. Questback meets scientific standards and is easy for staff to use. The solution helps boost long-term employee engagement.
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Questback helped Karolinska Institutet run the BAMSE Project, a large allergy study. Before Questback, survey administration was slow and costly.... With Questback's survey platform, response rates rose and costs dropped. The project achieved a 75% response rate since 1994. Researchers gained fast access to data and published many scientific articles on allergies and asthma.
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Questback helped Education Gävle cut bullied students by 40%. Before, 8.1% of students faced bullying. With Questback surveys, schools tracked... bullying at the classroom level. Teachers and staff used real data to plan actions. Now, only 5.2% of students are bullied, far below the national average. Staff engagement and student safety improved across Gävle schools.
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Questback helped Gävle kommun reduce bullying in schools by 40%. Before using Questback, bullying rates matched the Swedish average. Gävlemodellen... used anonymous surveys to track bullying and guide action. Teachers and staff received clear data to target interventions. All schools in the municipality adopted the model. The structured approach led to a drop in bullied students from 8.1% to 5.2%.
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Questback Essentials helps Kela collect and use data from customers, work units, and stakeholders. Before Questback, updating surveys took a... lot of time and effort. Now, Kela can quickly gather and use data to improve their services. Fast data collection lets Kela respond quickly to changes. The tool makes their processes more efficient and coherent.
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Questback Essentials helps Kela collect and use data from customers, work units, and stakeholders. Before Questback, updating surveys took a... lot of time and effort. Now, Kela's team works faster and more efficiently with surveys and data. Quick data collection lets Kela respond fast to changes in their work environment. The right data helps Kela improve their services and operations.
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Questback helped the Amt für Volksschule und Sport in Chur switch to digital school surveys quickly. The authority needed to... keep feedback processes running without interruption and migrate old data. Questback enabled easy survey creation, real-time results, and multi-language support. The switch was smooth, with no disruption to ongoing feedback work. The Amt values Questback’s fast support and plans to use more features in the future.
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Questback Essentials helps Kela collect and use data from many groups. Before, updating surveys took a lot of time. Now,... Kela works faster and more efficiently. Fast data collection lets Kela respond quickly to changes. Experts use the data to improve services and processes.
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Handelsbanken wanted better ways to hear from their customers. They used to rely on an annual survey managed by an... outside company. This survey showed high customer satisfaction, but it did not give deep or direct feedback. Pirjetta, the communications chief in Finland, wanted a tool for more direct customer opinions. Handelsbanken aimed to improve their customer insight process with a new feedback solution.
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Questback helped Handelsbanken collect real-time customer feedback. Before, Handelsbanken used yearly surveys and lacked detailed insights. With Questback, managers and... staff now get instant feedback on advisor performance. The solution improved understanding of customer relationships and service quality. Implementation was fast and easy, with strong support from Questback.
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Handelsbanken used Questback to collect real-time customer feedback. Before, they relied on annual surveys. Now, feedback goes directly to each... advisor after every meeting. Managers and staff can see results and improve service quickly. Customer satisfaction is high, with 89–90% of customers happy. The bank plans to expand this feedback tool to business clients next.
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Handelsbanken used Questback to improve customer feedback collection. Before, they relied on yearly surveys from an external company. These surveys... showed high satisfaction but lacked detailed insights. With Questback, Handelsbanken now gets real-time feedback from customers. Managers and employees can see how they perform and make improvements. The new system gives better insight into sales team performance and customer relationships.
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Karolinska Institutet used Questback to manage the BAMSE longitudinal allergy study. Before Questback, survey administration was slow and costly, with... low response rates. After adopting Questback, response rates rose to 75% and administration costs dropped. The platform enabled real-time survey results and supported large-scale studies, including Covid-19 research. The project led to new findings on allergies, asthma, and the impact of air pollution.
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FHF uses Questback to measure the impact of research projects in Norway's fishing and aquaculture sector. The organization manages 300... million NOK in annual investments and must show clear results to stakeholders. Questback helps FHF document project outcomes and prove value to the industry. Reference groups from the sector use Questback surveys to decide if projects meet their goals. This process ensures FHF's work leads to increased profitability and meets industry expectations.
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FHF uses Questback to measure the impact of research projects in Norway's fishing and aquaculture sector. The organization manages 300... million NOK annually, funded by a 0.3% industry levy. Questback helps FHF log and report measurable results to stakeholders. Reference groups from the industry use Questback surveys to assess project relevance and outcomes. This ensures transparency and demonstrates returns on investment for Norwegian marine research.
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FHF uses Questback to measure the results of research projects in Norway's fisheries and aquaculture sector. The organization manages about... 300 million NOK per year, funded by a levy on the industry. Questback helps FHF show clear, measurable outcomes to stakeholders and justify investments. FHF uses surveys in Questback to gather feedback from industry reference groups on each project. This feedback proves the value and relevance of FHF's initiatives.
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Scania uses Questback to support its global operations. The company focuses on core values like respect for the individual and... prioritizes safety, work environment, and sustainability. Employee surveys are a key part of their approach. Questback helps Scania gather feedback to improve workplace culture and sustainability efforts. This supports Scania's commitment to continuous improvement and employee well-being.
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Scania used Questback to run regular organizational and social surveys for 16,000 employees. The surveys help Scania understand employee views... on their work environment and find areas to improve. Managers can now send surveys at the best time and get fast, honest feedback. Digitalization made it possible to do surveys more often, not just once a year. The results help Scania create actions to improve the workplace.
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Scania used Questback to improve its business processes. The case highlights how Scania leveraged Questback's platform. The focus is on... enhancing satisfaction and automating workflows. The collaboration aimed to drive better results for Scania. Details about specific outcomes or metrics are not provided.
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Scania used Questback to run annual organizational and social surveys with 16,000 employees. The surveys help Scania find areas for... improvement and ensure compliance with workplace regulations. Managers can now send surveys at the best time and analyze results easily. The digital process saves time and protects employee privacy. Scania uses the feedback to improve the work environment.
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Oriflame uses Questback to gather data and insights from 60 markets. The platform helps Oriflame understand customers better for product... development. Oriflame also uses Questback to support brand awareness and sustainability strategies. The tool lets them respond quickly to different requests and solve specific needs. Questback is one of several survey tools Oriflame uses for strategic decision-making.
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Oriflame uses Questback to improve product development and design. The company gains insights into sustainability and customer expectations. Questback helps... Oriflame target specific groups with high-quality data. Oriflame manages feedback processes independently and flexibly. The tool gives Oriflame better access to qualitative data and more control.
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Oriflame uses the Questback platform to collect customer insights and support product development. The team values full control over survey... creation, data collection, and analysis. Questback helps Oriflame target specific groups and improve brand awareness and sustainability. The platform is flexible for both employee and customer surveys. Oriflame appreciates the helpful Questback team and the ability to share surveys among users.
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Questback helps Oriflame collect and analyze customer insights for product development and brand awareness. Oriflame uses the platform to control... the survey process from start to finish. The tool supports internal employee surveys, customer insights, and market research. Oriflame values the platform's flexibility and the support from the Questback team. The company uses Questback to target specific groups and improve strategic decisions.
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