Prime Cloud Loyalty Platform Overview

Prime Cloud Loyalty platform is a SaaS solution enabling easy set-up and efficient management of powerful loyalty programs. It helps to enhance customer relationships and customer lifetime value.

Prime Cloud provides all necessary business rules and maximum flexibility for managing high performing loyalty programs. Multiple APIs provide ease of integration to front-end channels, campaign management and other IT systems. Intuitive user interfaces allow for seamless workflows and maximum performance towards reaching business targets.

Its key features include creating and managing member accounts, targeted promotions, status levels & benefits, multiple currencies, and many more. It also provides extensive set of Integration API, which businesses can use to integrate into existing systems.

Cuspera Reviews

43 buyers and buying teams have used Cuspera to assess how well Prime Cloud Loyalty Platform solved their Customer Loyalty Management needs. Cuspera uses 47 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Increase Customer Life Time Value are the most popular business priorities peers achieved using Prime Cloud Loyalty Platform.

Other priorities:

  • Acquire Customers
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Campaign Management , Offer Management , as the business use cases that they have been most satisfied while using Prime Cloud Loyalty Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.86/5

Read Reviews (16)

"...About Loyalty PrimeWith its award-winning enterprise SaaS platform Prime Cloud , Loyalty Prime provides a uniquely flexible solution to quickly and efficiently set up and profitably run omnichannel loyalty programs (GDPR-compliant if/as required)...." Way to go Loyalty Prime! [PR]
customise loyalty program

3.88/5

Read Reviews (2)

"...In addition to Prime Cloud s rich feature-set, clients also benefit from Loyalty Prime s extensive customer loyalty consulting expertise...."
track program performance

3.42/5

Read Reviews (1)

"...With Prime Cloud, medium to large businesses across retail, travel, manufacturing or financial services can easily develop, manage, and track customer loyalty programs through a single platform...."
Campaign Management

4.20/5

Read Reviews (3)

"...Riedel summarizes: We will be extending the power of AI to all aspects of loyalty program management with our next generation SaaS platform...." Way to go Loyalty Prime! [PR]
Offer Management

3.87/5

Read Reviews (2)

"...Using advanced machine learning techniques, Loyalty Prime s AI will maximise efficiency and effectiveness of loyalty program business rule creation, segmentation and personalisation, next best offer management, and fraud prevention, to name a few...." Loyalty Prime Raises $5.5 million for Next-Generation, AI-based Loyalty Marketing SaaS Platform
PEER EXPERIENCES
Loyalty Management

4.86/5

Read Reviews (16)

"...About Loyalty PrimeWith its award-winning enterprise SaaS platform Prime Cloud , Loyalty Prime provides a uniquely flexible solution to quickly and efficiently set up and profitably run omnichannel loyalty programs (GDPR-compliant if/as required)...." Way to go Loyalty Prime! [PR]
customise loyalty program

4.86/5

Read Reviews (2)

track program performance

4.86/5

Read Reviews (1)

Campaign Management

4.20/5

Read Reviews (3)

"...Riedel summarizes: We will be extending the power of AI to all aspects of loyalty program management with our next generation SaaS platform...." Way to go Loyalty Prime! [PR]
Offer Management

3.87/5

Read Reviews (2)

"...Using advanced machine learning techniques, Loyalty Prime s AI will maximise efficiency and effectiveness of loyalty program business rule creation, segmentation and personalisation, next best offer management, and fraud prevention, to name a few...." Loyalty Prime Raises $5.5 million for Next-Generation, AI-based Loyalty Marketing SaaS Platform

Customer Testimonials

CUSTOMERS TESTIMONIALS

Bahar Sabet

Marketing Communications Manager

ZF Aftermarket

Loyalty Prime s platform is best-in-class. On top of that, Loyalty Prime s team stands out due to their profound loyalty expertise & reliable service from project kick-off till launch and during ongoing operations. Testimonial By Bahar Sabet

Kristina Rusch

Senior VP Multichannel

Fraport AG

Loyalty Prime has helped deliver an award-winning omnichannel loyalty programme for Frankfurt Airport by not only implementing their best-in-class loyalty platform but also proactively supporting our team on loyalty thought leadership and customer engagement activities. Testimonial By Kristina Rusch
CUSTOMERS TESTIMONIALS

Bahar Sabet

Marketing Communications Manager

ZF Aftermarket

Loyalty Prime s platform is best-in-class. On top of that, Loyalty Prime s team stands out due to their profound loyalty expertise & reliable service from project kick-off till launch and during ongoing operations. Testimonial By Bahar Sabet

Kristina Rusch

Senior VP Multichannel

Fraport AG

Loyalty Prime has helped deliver an award-winning omnichannel loyalty programme for Frankfurt Airport by not only implementing their best-in-class loyalty platform but also proactively supporting our team on loyalty thought leadership and customer engagement activities. Testimonial By Kristina Rusch

Case Studies

COMPANY CASE STUDIES
CASE STUDY AUTOMOTIVE

TRW Aftermarket is part of the ZF division Active & Passive Safety Technology and the leading supplier of ‘Corner Module’ parts (braking, steering and suspension) into the global aftermarket. The B2B multi-partner coalition program “automotive Diamonds” targeting independent aftermarket workshops f...ounded by TRW has brought together global OE suppliers such as DENSO, Philips, Gates & Sogefi under one joint loyalty program across Europe.

Read More
CASE STUDY RETAIL

The leading investment group IBL in Mauritius has set up a multi-partner program with more than 11 partners. The investment group is active in 9 different industries and in 22 countries worldwide. They drive numerous innovative projects and benefit from the diversity of their associated companies.

Read More
CASE STUDY TRAVEL & HOSPITALITY

Preferred Hotels & Resorts is a global collection of independent hotels, destination resorts, city center hotels, luxury residences, and unique hotel groups. It consists of more than 650 hotels in 85 countries across various families of brands.

Read More

Based on peer insights

Cuspera recommends Prime Cloud Loyalty Platform for

Use Cases Loyalty Management , Campaign Management , Offer Management
Business Priorities Enhance Customer Relationships, Increase Customer Life Time Value, Acquire Customers
Industries Transportation/Trucking/Railroad, Automotive

Popular Business Setting

for Prime Cloud Loyalty Platform

Top Industries

  • Transportation/Trucking/Railroad
  • Automotive

Popular in

IT and Other Capabilities

for Prime Cloud Loyalty Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.02/5

Read Reviews (2)
Email Support

3.05/5

Read Reviews (1)
Chat Support

3.05/5

Read Reviews (1)
Phone Support

3.05/5

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.02/5

Read Reviews (2)
Email Support

3.05/5

Read Reviews (1)
Chat Support

3.05/5

Read Reviews (1)
Phone Support

3.05/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (6)
Analytics

4.29/5

Read Reviews (4)
Custom Reports

3.05/5

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.57/5

Read Reviews (6)
Analytics

4.29/5

Read Reviews (4)
Custom Reports

3.05/5

Read Reviews (1)

Software Failure Risk Guidance

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for Prime Cloud Loyalty Platform

Top Failure Risks for Prime Cloud Loyalty Platform

Vendor Profile Details

Company Name

Loyalty Prime

Year Founded

2014

HQ Location

Landsberger Straße 110 80339 Munich Germany

Employees

51-100

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