Postscript: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: Postscript
Brand: Postscript
Rating: 4.1 (313 reviews)

4.08 5

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(313)

Build relationships with SMS

Postscript Overview

Postscript leverages SMS marketing to enhance customer engagement for Shopify brands. By facilitating direct conversations, it enables businesses to nurture relationships throughout the customer journey. This tool is particularly beneficial for driving sales, as it transforms SMS into a primary revenue channel. Users can expect a seamless integration within the Shopify ecosystem, which allows for targeted messaging strategies that resonate with audiences. Postscript's focus on conversational marketing helps brands unlock new revenue streams and improve customer loyalty. A notable feature is its ability to handle the complexities of SMS marketing, so businesses can focus on growth without the operational burden.

Use Cases

Customers recommend Engagement Management, Campaign Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Postscript.

Other use cases:

Helpdesk Management
Social Media Analytics
Channel Marketing
Communication Management
Community Building
Segmentation And Targeting
Direct Marketing

See all use cases See less use cases

Business Priorities

Improve ROI and Grow Market Share are the most popular business priorities that customers and associates have achieved using Postscript.

Other priorities:

Increase Sales & Revenue
Enhance Customer Relationships
Scale Best Practices
Increase Customer Life Time Value
Improve Brand Engagement
Acquire Customers
Enter New Markets Internationally Or Locally
Launch New Products

See all business priorities See less business priorities

Postscript Use-Cases and Business Priorities: Customer Satisfaction Data

Postscript works with different mediums / channels such as Text SMS. Promotions. Website etc.

Postscript's features include Personalization, Alerts: Popups & Notifications, Landing Page, etc. and Postscript support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Postscript analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue, not just clicks...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Gearbunch is a leader in Facebook acquisition, but they were looking for a way to better retain mobile users email engagement rates had continued to decline...." Postscript Case Study

"...Easily see how your SMS marketing program is performing. ..." SMS Marketing Software to Grow Your Shopify Store

"...We did a lot of research online, and Postscript came up as the highest reviewed and rated...." How Avara went from 0 SMS experience to +$100k in revenue in 30 days

Postscript, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Postscript aids Shopify brands in SMS marketing and sales, enabling customer engagement throughout the buying experience. A free trial is available to start building strong customer relationships.

Postscript Customer wins, Customer success stories, Case studies

What solutions does Postscript provide for Engagement Management?

How does Postscript address your Campaign Management Challenges?

How does Postscript address your Rating And Review Management Challenges?

What solutions does Postscript provide for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Postscript solved their SMS Marketing needs. Cuspera uses 313 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Portland Leather - Retail - Medium

Portland, USA

Postscript helped Portland Leather double their SMS list growth and increase revenue by 50% in the first year. The brand worked closely with Postscript’s SMS strategists to plan, launch, and optimize... their messaging program. Dedicated support enabled Portland Leather to experiment and get more value from SMS. The company now sees SMS as its most profitable channel. Strategic guidance and platform features drove measurable business results.

Mad Rabbit - Consumer Goods - Small

Los Angeles, USA

Postscript Plus helped Mad Rabbit, a tattoo aftercare brand, switch from Attentive to a more supportive SMS platform. The transition was fast and smooth, letting Mad Rabbit keep high acquisition rate...s and control their data. With Postscript Plus, Mad Rabbit earned $102,000 in three weeks from SMS and saw a 46% increase in subscriber lifetime value. The team saved time, allowing them to focus on expanding into retail while still running engaging SMS campaigns. Subscriber retention hit 84% in the first 30 days.

Blume - Consumer Goods - Small

Vancouver, Canada

Postscript helped Blume grow its SMS subscriber list to over 15,000. Blume used SMS to connect with younger customers and boost retention. They added SMS signups on their homepage and pop-ups, drivin...g rapid list growth. Blume tested different messages to find what worked best for each segment. Creative campaigns like giveaways and book clubs made SMS more engaging. Churn stayed low and customer engagement increased.

True Classic - Apparel & Fashion - Medium

Los Angeles, USA

Postscript's Onsite Opt-in helped True Classic, an apparel brand, boost SMS subscriber acquisition. In just one week, they saw a 3x increase in their opt-in rate. Automation revenue grew by 40%. The ...new process kept customers on the site, reducing friction and distractions. During Black Friday and Cyber Monday, True Classic achieved record list growth and exceeded their sales goals.

CHOMPS - Food & Beverages - Small

Naples, USA

Postscript helped CHOMPS boost SMS incentive redemption by 541%. The team used segmentation and personalization to build a contextual SMS strategy. CHOMPS saw a 16% increase in list growth before BFC...M. SMS subscribers got early access to deals, causing some products to sell out. Postscript’s integration with Gorgias improved customer conversations. Subscriber lifetime value doubled compared to other channels.

Apothékary - Health, Wellness And Fitness - Small

Washington, USA

Postscript helped Apothékary boost their SMS marketing. They saw a 75% click-through rate with conversational messaging. Their add-to-cart abandonment flow delivered a 278x ROI and $8.35 earnings per... message. SMS required less time than email but gave similar or better results. Apothékary also used Postscript’s Gorgias integration for two-way customer support.

Peers used Postscript for engagement management and campaign management

Postscript Features

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FEATURE	RATINGS AND REVIEWS
AI Powered	3.72/5 ★ Read Reviews (3)
Custom Reports	4.64/5 ★ Read Reviews (22)
Analytics	4.62/5 ★ Read Reviews (14)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.72/5 ★ Read Reviews (3)
Custom Reports	4.64/5 ★ Read Reviews (22)
Analytics	4.62/5 ★ Read Reviews (14)

Postscript Integrations

Postscript integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.31/5 ★

Read Reviews (9)

Data Export

3.92/5 ★

Read Reviews (4)

Software Failure Risk Guidance

for Postscript

Overall Risk Meter

Low Medium High

Postscript, Inc. News

Product 04/05/2026

Postscript's Product Updates

Postscript released several product updates in April 2026, enhancing merchant control over acquisition and automation. Key updates include a rebuilt Back-in-Stock feature with Klaviyo integration, Infinity Testing with shorter campaign windows, and RCS Webview for seamless messaging. New landing pages and popup controls were introduced, alongside new user roles for team access. These updates aim to improve subscriber engagement and operational efficiency.

Partnership 09/03/2026

Postscript and Tie Launch Cookie-Free SMS Identity Integration to Boost ...

Postscript and Tie have launched a cookie-free SMS identity integration to enhance SMS marketing automation for e-commerce brands. This integration uses Tie's identity graph technology to identify opted-in SMS subscribers across devices and privacy-restricted browsers, boosting SMS campaign reach and abandonment revenue. Early adopters reported a 44% increase in browse abandonment SMS volume and a 16% rise in abandonment-driven revenue.

Partnership 08/03/2026

Postscript and Tie Launch a New Integration

Postscript and Tie have launched a new integration that enhances SMS marketing for e-commerce brands by identifying opted-in subscribers across devices and sessions, even without cookies. This integration increases SMS automation for cart and browse abandonment, leading to a 44% lift in SMS send volume and a 16% increase in abandonment revenue for brands. The integration is available at no extra cost for customers of both companies.

Partnership 08/03/2026

Postscript and Tie Launch Integration to Help E-Commerce Brands Recover ...

Postscript and Tie have launched a new integration that enhances SMS marketing for e-commerce brands by identifying anonymous website visitors and linking them to existing SMS subscribers. This integration enables brands to trigger more abandonment SMS automations, resulting in a 44% increase in SMS send volume and a 16% rise in abandonment revenue. The integration is available at no additional cost to current customers of both companies.

Postscript, Inc. Profile

Company Name

Postscript, Inc.

Company Website

//postscript.io

HQ Location

44 Tehama St, San Francisco, California 94105, US

Employees

101-250

Social

Financials

SERIES C