Postscript Overview

Postscript leverages SMS marketing to enhance customer engagement for Shopify brands. By facilitating direct conversations, it enables businesses to nurture relationships throughout the customer journey. This tool is particularly beneficial for driving sales, as it transforms SMS into a primary revenue channel. Users can expect a seamless integration within the Shopify ecosystem, which allows for targeted messaging strategies that resonate with audiences. Postscript's focus on conversational marketing helps brands unlock new revenue streams and improve customer loyalty. A notable feature is its ability to handle the complexities of SMS marketing, so businesses can focus on growth without the operational burden.

Use Cases

Customers recommend Engagement Management, Campaign Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Postscript.

Other use cases:

  • Helpdesk Management
  • Social Media Analytics
  • Channel Marketing
  • Communication Management
  • Community Building
  • Segmentation And Targeting
  • Direct Marketing
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Business Priorities

Improve ROI and Grow Market Share are the most popular business priorities that customers and associates have achieved using Postscript.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Postscript Use-Cases and Business Priorities: Customer Satisfaction Data

Postscript works with different mediums / channels such as Text SMS. Promotions. Website etc.

Postscript's features include Personalization, Alerts: Popups & Notifications, Landing Page, etc. and Postscript support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Postscript analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue, not just clicks...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Target specific subsets of subscribers based on location, engagement, behavior, and purchase history and drive traffic and sales through strategic offers...." SMS Marketing For Shopify
"...Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue, not just clicks...." Peer review
"...Through Okendo s rewards feature, Beast & Buckle is able to offer customers who submit reviews a discount code for their next order, leading to a 4% purchase rate. ..." How Beast & Buckle gets 21% review submission rates over SMS

Postscript, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Postscript aids Shopify brands in SMS marketing and sales, enabling customer engagement throughout the buying experience. A free trial is available to start building strong customer relationships.

Postscript Customer wins, Customer success stories, Case studies

How efficiently Does Postscript manage your Engagement Management?

What solutions does Postscript provide for Campaign Management?

How efficiently Does Postscript manage your Rating And Review Management?

Why is Postscript the best choice for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Postscript solved their SMS Marketing needs. Cuspera uses 313 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

 

Portland Leather - Retail - Medium

Portland, USA

Postscript helped Portland Leather double their SMS list growth and increase revenue by 50% in the first year. The brand worked closely with Postscript’s SMS strategists to plan, launch, and optimize... their messaging program. Dedicated support enabled Portland Leather to experiment and get more value from SMS. The company now sees SMS as its most profitable channel. Strategic guidance and platform features drove measurable business results.

 

Mad Rabbit - Consumer Goods - Small

Los Angeles, USA

Postscript Plus helped Mad Rabbit, a tattoo aftercare brand, switch from Attentive to a more supportive SMS platform. The transition was fast and smooth, letting Mad Rabbit keep high acquisition rate...s and control their data. With Postscript Plus, Mad Rabbit earned $102,000 in three weeks from SMS and saw a 46% increase in subscriber lifetime value. The team saved time, allowing them to focus on expanding into retail while still running engaging SMS campaigns. Subscriber retention hit 84% in the first 30 days.

 

Blume - Consumer Goods - Small

Vancouver, Canada

Postscript helped Blume grow its SMS subscriber list to over 15,000. Blume used SMS to connect with younger customers and boost retention. They added SMS signups on their homepage and pop-ups, drivin...g rapid list growth. Blume tested different messages to find what worked best for each segment. Creative campaigns like giveaways and book clubs made SMS more engaging. Churn stayed low and customer engagement increased.

 

True Classic - Apparel & Fashion - Medium

Los Angeles, USA

Postscript's Onsite Opt-in helped True Classic, an apparel brand, boost SMS subscriber acquisition. In just one week, they saw a 3x increase in their opt-in rate. Automation revenue grew by 40%. The ...new process kept customers on the site, reducing friction and distractions. During Black Friday and Cyber Monday, True Classic achieved record list growth and exceeded their sales goals.

 

CHOMPS - Food & Beverages - Small

Naples, USA

Postscript helped CHOMPS boost SMS incentive redemption by 541%. The team used segmentation and personalization to build a contextual SMS strategy. CHOMPS saw a 16% increase in list growth before BFC...M. SMS subscribers got early access to deals, causing some products to sell out. Postscript’s integration with Gorgias improved customer conversations. Subscriber lifetime value doubled compared to other channels.

 

Apothékary - Health, Wellness And Fitness - Small

Washington, USA

Postscript helped Apothékary boost their SMS marketing. They saw a 75% click-through rate with conversational messaging. Their add-to-cart abandonment flow delivered a 278x ROI and $8.35 earnings per... message. SMS required less time than email but gave similar or better results. Apothékary also used Postscript’s Gorgias integration for two-way customer support.

lightning

Peers used Postscript for engagement management and campaign management

Postscript Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.72/5 ★

Read Reviews (3)
Custom Reports

4.64/5 ★

Read Reviews (22)
Analytics

4.62/5 ★

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.72/5 ★

Read Reviews (3)
Custom Reports

4.64/5 ★

Read Reviews (22)
Analytics

4.62/5 ★

Read Reviews (14)

Software Failure Risk Guidance

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for Postscript

Overall Risk Meter

Low Medium High

Top Failure Risks for Postscript

Postscript, Inc. News

Product

Postscript Launches Email on a New AI-Native Retention Marketing Platform

Postscript has launched an email product on its new AI-native platform, expanding beyond SMS. The Agentic Context Platform (ACP) unifies customer data, enabling personalized messaging. This integration allows existing SMS users to add email seamlessly, offering identity resolution and migration tools. The email product is available to existing customers on a first-come, first-serve basis.

Product

Postscript Launches Email on a New AI-Native Retention Marketing Platform - PR Web

Postscript launched its email product on a new AI-native platform, expanding beyond SMS. The Agentic Context Platform (ACP) unifies customer data, enabling personalized messaging. The email tool offers identity resolution and migration features, allowing seamless integration with existing SMS programs.

Product

Postscript's Product Updates

Postscript has introduced Shopper Automations, a feature that personalizes marketing messages for each subscriber based on their behavior and interactions. This update includes Offer Management for centralized promotion handling and Ask Shopper for insights from customer conversations. These enhancements aim to improve revenue per subscriber and reduce unsubscribe rates.

Product

Postscript's Product Updates

Postscript has released a series of product updates for July 2026, enhancing its SMS marketing platform. Key features include Offer Management for streamlined promotions, advanced reporting on SMS-attributed orders, and Ask Shopper for customer insights. The updates also introduce new popup capabilities, country-specific messaging controls, and seven new partner integrations to enhance functionality. These enhancements aim to improve user experience and marketing effectiveness for Shopify brands.

Postscript, Inc. Profile

Company Name

Postscript, Inc.

Company Website

//postscript.io

HQ Location

44 Tehama St, San Francisco, California 94105, US

Employees

101-250

Social

Financials

SERIES C