Postscript Overview
Postscript leverages SMS marketing to enhance customer engagement for Shopify brands. By facilitating direct conversations, it enables businesses to nurture relationships throughout the customer journey. This tool is particularly beneficial for driving sales, as it transforms SMS into a primary revenue channel. Users can expect a seamless integration within the Shopify ecosystem, which allows for targeted messaging strategies that resonate with audiences. Postscript's focus on conversational marketing helps brands unlock new revenue streams and improve customer loyalty. A notable feature is its ability to handle the complexities of SMS marketing, so businesses can focus on growth without the operational burden.
Use Cases
Customers recommend Engagement Management, Campaign Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using Postscript.
Business Priorities
Improve ROI and Grow Market Share are the most popular business priorities that customers and associates have achieved using Postscript.
Postscript Use-Cases and Business Priorities: Customer Satisfaction Data
Postscript works with different mediums / channels such as Text SMS. Promotions. Website etc.
Postscript's features include Personalization, Alerts: Popups & Notifications, Landing Page, etc. and Postscript support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Postscript analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue, not just clicks...." Peer review
Peer review evidence (same sources as the product rating summary)
"...We had built a highly engaged SMS community on Postscript, so it was just a matter of finding the right tool that would make it easy for our customers to send reviews over text......" How Beast & Buckle gets 21% review submission rates over SMS
"...Postscript lets you easily create and manage SMS marketing campaigns with detailed analytics designed to increase sales and revenue, not just clicks...." Peer review
"...We did a lot of research online, and Postscript came up as the highest reviewed and rated...." How Avara went from 0 SMS experience to +$100k in revenue in 30 days
Postscript, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Postscript aids Shopify brands in SMS marketing and sales, enabling customer engagement throughout the buying experience. A free trial is available to start building strong customer relationships.
Postscript Customer wins, Customer success stories, Case studies
How can Postscript enhance your Engagement Management process?
How does Postscript address your Campaign Management Challenges?
How efficiently Does Postscript manage your Rating And Review Management?
What Are the key features of Postscript for Helpdesk Management?
11 buyers and buying teams have used Cuspera to assess how well Postscript solved their SMS Marketing needs. Cuspera uses 313 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.
Peers used Postscript for engagement management and campaign management
Postscript Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (14) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (14) |
Postscript Integrations
Postscript integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Postscript
Overall Risk Meter
Top Failure Risks for Postscript
Postscript, Inc. News
Postscript's Product Updates
Postscript released several product updates in June 2026, enhancing acquisition, testing, and analytics capabilities for brands. New features include Ask Shopper for insights into customer conversations, Saved Targeting Profiles for popups, and enhanced popup testing. Brands can now track send times and analyze popup traffic sources, improving marketing strategies and engagement.
Postscript's Product Updates
Postscript released several product updates in April 2026, enhancing merchant control over acquisition and automation. Key updates include a rebuilt Back-in-Stock feature with Klaviyo integration, Infinity Testing with shorter campaign windows, and RCS Webview for seamless messaging. New landing pages and popup controls were introduced, alongside new user roles for team access. These updates aim to improve subscriber engagement and operational efficiency.
Postscript and Tie Launch Cookie-Free SMS Identity Integration to Boost ...
Postscript and Tie have launched a cookie-free SMS identity integration to enhance SMS marketing automation for e-commerce brands. This integration uses Tie's identity graph technology to identify opted-in SMS subscribers across devices and privacy-restricted browsers, boosting SMS campaign reach and abandonment revenue. Early adopters reported a 44% increase in browse abandonment SMS volume and a 16% rise in abandonment-driven revenue.
Postscript and Tie Launch a New Integration
Postscript and Tie have launched a new integration that enhances SMS marketing for e-commerce brands by identifying opted-in subscribers across devices and sessions, even without cookies. This integration increases SMS automation for cart and browse abandonment, leading to a 44% lift in SMS send volume and a 16% increase in abandonment revenue for brands. The integration is available at no extra cost for customers of both companies.
Postscript, Inc. Profile
Company Name
Postscript, Inc.
Company Website
//postscript.ioHQ Location
44 Tehama St, San Francisco, California 94105, US
Employees
101-250
Social
Financials
SERIES C
