Postal Overview

Postal revolutionizes customer engagement by automating the gifting process, enabling businesses to enhance customer retention and employee satisfaction. Its intelligent platform streamlines direct mail and branded merchandise management, reducing costs and waste. By integrating with CRM systems, Postal allows for seamless campaign tracking and execution. This platform supports personalized gifting, which strengthens client relationships and boosts marketing efforts. Notably, Postal offers a global marketplace that simplifies gift selection and distribution, empowering teams to efficiently manage their outreach strategies. A standout feature is its ability to schedule gifts in advance, ensuring timely delivery and maximizing impact.

Use Cases

Customers recommend Contract Management, Engaging And Following Up, Lead Engagement, as the business use cases that they have been most satisfied with while using Postal.

Other use cases:

  • Contact List Management
  • Lead Qualification: Technographic
  • Proposal & Quote Management
  • Engaging With Scheduling & Cadence
  • Digital Marketing
  • Campaign Analytics
  • Account Management
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Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Postal.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Build Brand Awareness
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Postal Use-Cases and Business Priorities: Customer Satisfaction Data

Postal works with different mediums / channels such as Offline.

Postal's features include Personalization. and Postal support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Postal analytics capabilities include Custom Reports, and Analytics.

Postal, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Postalio provides a global marketplace for corporate gifting and events. Branded swag storefronts and ABM campaign management are also offered.

Comprehensive Insights on Postal Use Cases

What makes Postal ideal for Contract Management?

Why is Postal the best choice for Engaging And Following Up?

How efficiently Does Postal manage your Lead Engagement?

How efficiently Does Postal manage your Lead Qualification: Technographic?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Postal solved their Customer Experience Management needs. Cuspera uses 239 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Case Studies

Computer Software

CASE STUDY Fivetran

Postal helped Fivetran boost their ABM campaign after a Forbes feature. Fivetran used Postal’s Paper Plane Agency to send custom gift boxes with the Forbes magazine and local coffee to executive buye...rs. The campaign used Postal’s direct send, MagicLink, and integrations with Salesforce, Marketo, and Demandbase to track engagement and score buyer intent. Fivetran closed a $100k deal within a month and influenced $660k in pipeline. The campaign is expected to deliver nearly 5x ROI.

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Financial Services

CASE STUDY Tipalti

Postal helped Tipalti drive $3M in new revenue in 5 months. Tipalti used Postal to manage and execute global offline campaigns for sales and marketing. The platform eliminated 80% of their workload a...nd delivered ROI in just 3 months. Address confirmation rates improved from 15-18% to 28%. Tipalti set up 22 teams and 370 users on Postal, using features like MagicLinks, direct sends, and personalized emails to boost engagement.

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Information Technology and Services

CASE STUDY UserGems

Postal helped UserGems boost email open rates to 90% and reply rates to 30% by using personalized offline gifting. The company used Postal’s Salesforce integration to track ROI and manage creative pr...ojects. UserGems saw a 50% increase in sales accepted pipeline from targeted ads with incentives. All go-to-market teams used Postal for offline engagement. The platform made it easy to send gifts, celebrate milestones, and build stronger relationships with prospects and customers.

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Information Technology and Services

CASE STUDY RollWorks

Postal helped RollWorks shorten their sales cycle by 30 days. RollWorks used Postal to automate offline touchpoints in their ABM campaigns. They sent coffee kits and cocktail kits to prospects at key... sales stages. This led to a 20% conversion rate from item acceptance to opportunity. Postal's Salesforce integration made it easy to trigger these gifts and track results.

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Computer Software

CASE STUDY HackerRank

Postal helped HackerRank send branded swag and run virtual events for 7 teams. The platform made it easy to manage global gifting and swag for over 300 employees. HackerRank saw a 47% gift email acce...ptance rate and a 30% MagicLinks acceptance rate. A virtual event cost $12K and generated $174K in pipeline, with a 2.2x ROI. Postal's user-friendly interface and strong support made adoption simple and efficient.

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Computer Software

CASE STUDY UserEvidence

Postal helped UserEvidence increase first meetings booked by 20% and close $80k in new revenue within 30 days. The platform automated outreach, saving 6 hours per week for their team. UserEvidence us...ed Postal to send gifts from local businesses, making outreach more personal. Conversion rates rose by 38%. UserEvidence achieved ROI in just 2 months after launch.

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lightning

Peers used Postal for contract management and engaging and following up

Postal Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (3)
Custom Reports

3.92/5 ★

Read Reviews (9)
Analytics

3.17/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (3)
Custom Reports

3.92/5 ★

Read Reviews (9)
Analytics

3.17/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Postal

Overall Risk Meter

Low Medium High

Top Failure Risks for Postal

Postal.io, Inc. Profile

Company Name

Postal.io, Inc.

Company Website

https://www.postal.com/

HQ Location

75 South Higuera St. Suite 240 San Luis Obispo, Ca 93401

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A