Poket Loyalty Program Software Overview

This is a summary of the comprehensive capabilities and benefits of Poket Loyalty Program Software based on over 329 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Poket Loyalty Program Software, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Poket Loyalty Program Software is right for your needs? Our Cuspera AI engine can evaluate how Poket Loyalty Program Software fits your specific business needs, industry, and context. Get your personalized assessment report today.

Poket Loyalty Program Software supports business activities such as:

  • Loyalty Management
  • Campaign Management
  • Engagement Management
  • Customer Feedback Management
  • Segmentation And Targeting

Poket Loyalty Program Software can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Brand Engagement, and Improve Consistency. It can help manage these activities if you use Promotions and Coupons for these needs. As a solution, Poket Loyalty Program Software's capabilities include Rewards, and Gamification.

Poket Loyalty Program Software Retail Vertical is its biggest customer base.

Reviews

"Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and hig...hly user-friendly both in-app and on the backend. We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it. " - Charlene Tan

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Poket Loyalty Program Software solved their Customer Loyalty Management needs. Cuspera uses 329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Poket Loyalty Program Software.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Consistency
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Campaign Management , Engagement Management , as the business use cases that they have been most satisfied while using Poket Loyalty Program Software.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.94/5 ★

Read Reviews (93)

"...You can join merchants loyalty programs either within the app, or simply tap your smartphone onto merchants tablet...." About Poket. All-in-one Customer Loyalty Program Software
customise loyalty program

4.85/5 ★

Read Reviews (22)

"...Optimise your customer loyalty programs with insightful statistics about your customers. ..."
identify target customers

3.83/5 ★

Read Reviews (2)

"...Supercharge your loyalty program rewards with automated marketing campaigns to deliver a tailored offer to your target customers with the right message at the right time. Insights and Analytics. ..."
Campaign Management

4.46/5 ★

Read Reviews (8)

"...Supercharge your loyalty program rewards with automated marketing campaigns to deliver a tailored offer to your target customers with the right message at the right time. Insights and Analytics. ..." Poket Customer Loyalty Software That Takes Your Business to Next Level
Engagement Management

4.45/5 ★

Read Reviews (8)

"...Keep the loyalty experience fresh with engaging rewards and reach each segment with a unique offer. ..." Membership Management Software
engaging and following up

4.28/5 ★

Read Reviews (5)

"...Keep the loyalty experience fresh with engaging rewards and reach each segment with a unique offer. ..."
PEER EXPERIENCES
Loyalty Management

4.94/5 ★

Read Reviews (93)

"...You can join merchants loyalty programs either within the app, or simply tap your smartphone onto merchants tablet...." About Poket. All-in-one Customer Loyalty Program Software
customise loyalty program

4.94/5 ★

Read Reviews (22)

identify target customers

4.94/5 ★

Read Reviews (2)

Campaign Management

4.46/5 ★

Read Reviews (8)

"...Supercharge your loyalty program rewards with automated marketing campaigns to deliver a tailored offer to your target customers with the right message at the right time. Insights and Analytics. ..." Poket Customer Loyalty Software That Takes Your Business to Next Level
Engagement Management

4.45/5 ★

Read Reviews (8)

"...Keep the loyalty experience fresh with engaging rewards and reach each segment with a unique offer. ..." Membership Management Software
engaging and following up

4.45/5 ★

Read Reviews (5)

15+ more Business Use Cases

Our AI advisor, Wyz, harnessed 329 insights from peers and experts to help you assess how these Poket Loyalty Program Software use cases fit your Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Charlene Tan

Assistant Marketing Manager

Cathay Organisation

Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and highly user-friendly both in-app and on the backend. ...We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.

Testimonial By Charlene Tan

Rajadurai Ramasamy

HOD of Customer Care

Volkswagen Malaysia

We choose Poket because they are fast in developing the app. Also, they good at customising certain reports on an Adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases. Testimonial By Rajadurai Ramasamy

Ngeo mei Ting

Senior Brand Manager

Bioderma

Poket has built both mAPP and web platforms for our brand's loyalty programme, and we have since been able to recruit customers alongside in depth details of their data, helping brand better understand our customer's shopping behaviour and products preference. I would recommend Poket Loyalty Progra...m Software for any companies looking for affordable and easy-to-mange CRM solutions.

Testimonial By Ngeo mei Ting
CUSTOMERS TESTIMONIALS

Charlene Tan

Assistant Marketing Manager

Cathay Organisation

Our company has been working with Poket to develop our mall's mobile application for redemptions. The two things that stand out about Poket- offering great value that fits our budget and needs, and prompt technical support. our app is simple and highly user-friendly both in-app and on the backend. ...We are exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.

Testimonial By Charlene Tan

Rajadurai Ramasamy

HOD of Customer Care

Volkswagen Malaysia

We choose Poket because they are fast in developing the app. Also, they good at customising certain reports on an Adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases. Testimonial By Rajadurai Ramasamy

Ngeo mei Ting

Senior Brand Manager

Bioderma

Poket has built both mAPP and web platforms for our brand's loyalty programme, and we have since been able to recruit customers alongside in depth details of their data, helping brand better understand our customer's shopping behaviour and products preference. I would recommend Poket Loyalty Progra...m Software for any companies looking for affordable and easy-to-mange CRM solutions.

Testimonial By Ngeo mei Ting

Based on peer insights

Cuspera recommends Poket Loyalty Program Software for

Use Cases Loyalty Management , Campaign Management , Engagement Management
Medium Promotions, Coupons
Features Rewards, Gamification
Business Priorities Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue
Industries Retail, Consumer Goods, Restaurants

Popular Business Setting

for Poket Loyalty Program Software

Top Industries

  • Retail
  • Consumer Goods
  • Restaurants

Popular in

  • Mid Market
  • Enterprise

Peers used Poket Loyalty Program Software to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Poket Loyalty Program Software

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.71/5 ★

Read Reviews (32)
Gamification

4.71/5 ★

Read Reviews (32)
FEATURES RATINGS AND REVIEWS
Rewards

4.71/5 ★

Read Reviews (32)
Gamification

4.71/5 ★

Read Reviews (32)

IT and Other Capabilities

for Poket Loyalty Program Software

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.99/5 ★

Read Reviews (13)
Data Export

3.93/5 ★

Read Reviews (13)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.99/5 ★

Read Reviews (13)
Data Export

3.93/5 ★

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.06/5 ★

Read Reviews (14)
Email Support

3.08/5 ★

Read Reviews (1)
Chat Support

3.08/5 ★

Read Reviews (1)
Phone Support

3.08/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.06/5 ★

Read Reviews (14)
Email Support

3.08/5 ★

Read Reviews (1)
Chat Support

3.08/5 ★

Read Reviews (1)
Phone Support

3.08/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.56/5 ★

Read Reviews (9)
Custom Reports

4.48/5 ★

Read Reviews (27)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.56/5 ★

Read Reviews (9)
Custom Reports

4.48/5 ★

Read Reviews (27)

Software Failure Risk Guidance

?

for Poket Loyalty Program Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Poket Loyalty Program Software

Vendor Profile Details

Company Name

Poket Pte Ltd

Company Website

https://poket.com/

HQ Location

50 Raffles Place, #37-00 Singapore 048623

Employees

11-50

Financials

SERIES B