Latest Product Updates and Feature Enhancements on Podium
Podium Launches Industry's First AI Operating System for Aesthetic Practices - PR Newswire
Podium has launched the AI Operating System for Aesthetics, a unified platform designed for aesthetic practices. This system integrates EMR, patient communications, marketing automation, and lead man...agement, all powered by Podium's AI Employee, Avery. It aims to streamline operations and increase revenue by automating tasks like lead response and appointment booking. The system is now available in the US and Canada.
Podium Australia Launches Powerful Online Review Management Solution for Local Businesses - EIN News
Podium Australia has launched an Online Review Management solution tailored for local businesses. This platform enables businesses to request and manage reviews via SMS, enhancing visibility on platf...orms like Google. It aims to transform customer feedback into advocacy, integrating seamlessly with existing systems to streamline reputation management. The solution supports various industries, including dental, retail, and automotive, and aligns with Podium's mission to modernize customer interaction.
Strategic Partnerships and Integrations of Podium
FordDirect partners with Podium for AI-powered dealer conversations with customers - Just Auto
Podium has partnered with FordDirect to integrate its AI-powered BDC solution, known as 'AI Employee' or 'Jerry', into Ford's Customer Journey Platform. This collaboration aims to enhance customer en...gagement for Ford and Lincoln dealers by providing faster, human-like responses, boosting sales, and improving lead conversions. The solution has shown significant results, including an 80% increase in after-hours appointments and a 30% improvement in lead-to-sale conversions.
FordDirect Partners with Podium to Deliver AI-Powered Conversations to Ford and Lincoln Retailers - PR Newswire
Podium has partnered with FordDirect to integrate its AI-powered BDC solution into Ford and Lincoln dealerships. This collaboration aims to enhance customer engagement by providing AI-driven, human-l...ike conversations, improving sales, service bookings, and lead conversions. The partnership offers exclusive pricing and has shown significant results, including a 70% reduction in lead response times and a 30% improvement in lead-to-sale conversions.
Awards, Recognitions, and Industry Achievements of Podium
Podium Recognised as Top Agentic AI Software on G2 - PYMNTS.com
Podium has been recognized as a Leader in G2s Grid Report for Agentic AI Summer 2025. This accolade highlights Podium's strong market presence and user satisfaction in delivering autonomous AI capab...ilities for business growth. Podium's platform enhances communication workflows with features like automated follow-ups and integration, making it ideal for Australian SMEs and high-volume operations.