Phonexa has introduced several product updates across its platform, enhancing modules like LMS Sync, Call Logic, iClear, and Lynx. Key improvements include a redesigned Product Builder for streamline...d management, enhanced referral reporting with role-based views, new date-based conditions for lead processing, action-trigger caps for precise rule control, and IP scoring for fraud detection in Lynx offers. These updates aim to improve product management, reporting visibility, and traffic quality controls.
Phonexa has introduced several updates to its products, enhancing user experience and functionality. Key improvements include a redesigned Product Builder for LMS Sync and Call Logic, improved Referr...al Reports, and role-based visibility for custom report columns. iClear now supports new date-based conditions and action-trigger caps for lead processing, while Lynx integrates with iClear's IP Scoring for better fraudulent click detection. These updates aim to streamline workflows and improve data accuracy.
Phonexa has introduced updates to its platform, enhancing features across Call Logic and LMS Sync. These include granular tracking for callback events, early warning notifications for tracking rule i...ssues, and a new API Access Summary Report for Lead Stash. These improvements aim to increase reliability, visibility, and ease of workflow management for users.
Phonexa Introduces ValidRecord, a Data Intelligence Platform for Compliance & Fraud Prevention - Phonexa
Phonexa has launched ValidRecord, a data intelligence platform designed for compliance and fraud prevention. ValidRecord ensures GDPR, CCPA, and TCPA compliance, capturing customer consent and blocki...ng fraudulent activities. It includes iClaim for recording user interactions and iClear for real-time data verification. The platform integrates seamlessly with CRMs, enhancing compliance and fraud protection without extra development.
Smarter Reporting, Faster Lead Processing, & Fewer Lost Calls: Phonexa Product Updates
Phonexa has rolled out several product updates to enhance lead management, call tracking, and financial workflows. Key features include customizable lead reporting, IP-based API access for data secur...ity, abandoned call routing to improve lead conversion, and localized reporting for better geo-targeting. Books360 updates offer flexible email and billing configurations, improving branding and transaction reporting. These updates aim to streamline operations and enhance user experience across various business functions.
Introducing Dynamic Bidding: Smarter, More Efficient Bidding for Qualified Leads - Phonexa
Phonexa has introduced Dynamic Bidding, a new feature designed to enhance lead acquisition strategies by allowing businesses to customize and adjust bids based on lead characteristics and time-based ...parameters. This feature aims to optimize marketing spend and maximize ROI by enabling users to manage bids directly within the Phonexa suite, eliminating the need for additional tools. Future updates will include further bid adjustments based on lead quality and third-party validations.
Phonexa Unveils AI Call Agents to Qualify Leads & Enhance Customer Interactions - Phonexa
Phonexa has launched AI Call Agents, an enhancement to its Call Logic platform, designed to streamline lead qualification and enhance customer interactions. These AI agents handle routine tasks, inte...grate seamlessly with existing IVR systems, and offer industry-specific use cases across sectors like automotive, healthcare, and finance. The agents aim to improve conversion rates and provide actionable insights, all while being easy to deploy without coding.
Phonexa has launched AI Call Agents, a new feature within its Call Logic platform, enhancing call tracking and analytics. These AI agents streamline customer interactions by handling routine tasks an...d providing personalized responses. Key benefits include improved lead qualification, higher conversion rates, and seamless integration with existing systems, supporting various industry applications like automotive and healthcare.
Strategic Partnerships and Integrations of Phonexa
Strand Marketing
Phonexa & Strand Announce Partnership to Support Marketers Do More With Their Data
Phonexa and Strand Marketing have formed a partnership to enhance data-driven marketing strategies for performance marketers. This collaboration aims to streamline the acquisition process and improve... client workflows by integrating Phonexa's call and lead management platform with Strand's audience-building expertise. The partnership enables marketers to track and attribute calls, leads, and clicks efficiently while ensuring compliance.
Phonexa and CallTools have launched an integration that connects inbound lead capture with outbound dialing, allowing seamless lead management. This integration enables immediate contact with leads, ...dynamic call distribution, and enhanced marketing intelligence. The integration is now live for Phonexa clients, offering improved performance marketing and sales optimization.
Convoso Partners with Phonexa to Give Outbound Call Centers New Visibility into Campaign ROI
Convoso and Phonexa have launched an integration to enhance outbound call centers' visibility into campaign ROI and ROAS. This partnership allows Convoso's call disposition data to integrate with Pho...nexa's marketing automation suite, enabling real-time performance optimization and improved investment value clarity. The collaboration aims to empower revenue teams with better insights for smarter targeting and profitability.
Phonexa's Leadership Team Poised for Continued Growth Following CEO Transition - Phonexa
Phonexa has announced a leadership transition with David Pickard, formerly CEO of Phonexa U.K., stepping into the role of Global CEO. This follows the departure of Lilit Davtyan, who led significant ...growth and expansion during her tenure. Pickard aims to drive innovation and global growth, supported by a robust executive team.
Awards, Recognitions, and Industry Achievements of Phonexa
Mara Garcia Named CFO of the Year by Los Angeles Business Journal - Phonexa
Mara Garcia, Phonexa's CFO, was named CFO of the Year by the Los Angeles Business Journal. This award recognizes her leadership and strategic contributions to Phonexa's growth. Garcia's accolade was ...celebrated at the CFO Awards event in Los Angeles. She expressed gratitude for her team's support, emphasizing their collective dedication to success.
Phonexa Secures High Rankings in G2s Winter 2025 Reports, Strengthens Leadership Across Regions - Phonexa
Phonexa has achieved high rankings in G2's Winter 2025 Reports, earning 29 new badges across 51 categories, including Leader and High Performer. The company is recognized for its excellence in affili...ate marketing and call tracking, with strong user approval in the US, UK, Europe, and EMEA regions. Phonexa's platform is praised for its powerful analytics, intuitive interface, and exceptional customer support.
Phonexa Achieves Record-Breaking Recognition in G2s Spring 2025 Reports & Gartners Latest Rankings - Phonexa
Phonexa has achieved significant recognition in G2's Spring 2025 Reports, earning 81 features and 53 badges, and securing accolades in Gartner's Capterra, Software Advice, and GetApp rankings. The co...mpany was highlighted for its excellence in call tracking, lead management, and marketing analytics software. Phonexa's Chief Experience Officer emphasized the company's commitment to innovation and customer-centric solutions.
Phonexa CIO Liana Tonoyan Named Finalist for OnCons Top 100 Technology Professionals Award - Phonexa
Phonexa's CIO, Liana Tonoyan, has been named a finalist for the OnCon Icon Top 100 Technology Professionals Award for 2025. This recognition highlights her leadership and innovation at Phonexa, where... she has driven success through projects like iClear and Smart Search. The award winners will be announced on April 29, 2025, following a public voting process.
