Real-World Case Studies and Customer Success Stories with Perx Connect+

Perx Lifestyle Marketing Platform helped Trust Bank cut customer acquisition cost from $303 to $9, a 33× reduction. The bank used... gamified engagement, digital stamp cards, and personalized rewards to boost daily active usage and card spend. Perx powered 15 campaigns and managed 400+ merchant rewards. Results included $6.6M in transaction value, 2× ROI, 70%+ engagement, and 32,000 new customers. The "Refer, Spend & Win" campaign drove 25,200 referrals and 1.5M overseas transactions.
Show More..

Perx helped a leading global bank boost employee engagement to 71 percent during Chinese New Year. The bank replaced old... pin up displays and emails with a mobile-first, gamified rewards program. Over 7,300 employees joined the Perx-powered campaign. The digital red packet experience made rewards easy to access and improved participation. This was one of the bank’s highest engagement rates ever.
Show More..

Perx helped Singapore’s first digital-native bank gain 300,000 customers in 60 days. The bank used over 500 gamified micro-experiences in... its mobile app. These included instant rewards, referral nudges, and challenges. This led to 4.3 million customer interactions in two months. Active users now average 6 daily touchpoints. The bank achieved over 240 million customer-brand touchpoints since launch.
Show More..

Perx helped a leading next gen bank boost overseas credit card spend. The bank used Perx Campaign Management, Rewards Management,... and Gamification to target premium customers. The campaign reached 21,000 customers and achieved a 91 percent engagement rate. Over 500,000 instant rewards and 10 million KrisFlyer miles were delivered. The bank generated $18 million in new revenue from high end customers.
Show More..

Perx powered Jenius Bank's app with a gamification engine. The bank used Perx to trigger rewards for micro-spends over IDR... 10,000. This led to 13.4 million triggers and $599M in customer spend from November 2023 to July 2024. The program activated 145,000 unique customers, each spending 67% more than the national average. Jenius Bank saw a 55% earn-to-burn ratio, showing strong reward relevance and improved loyalty.
Show More..

Perx powered Capitec Bank's mobile app to boost customer engagement. The bank faced slow campaign cycles and points fatigue among... its 14 million customers. Perx enabled gamified journeys, instant rewards, and personalized triggers without heavy IT work. Capitec achieved a 37% MAU rate, 8.2 million Perx-powered transactions, and 188 extra transactions per active user. The solution unlocked R1.3 billion in transaction value and delivered a 1.2× ROI in seven months, making Capitec's loyalty program #1 in South Africa.
Show More..

Perx helped Indonesia's top neo bank gain 330,000 new customers in just 4 weeks. The bank used gamified loyalty and... customer engagement tools to drive rapid user acquisition. Over 500 micro-experiences were deployed, leading to 240 million customer-brand interactions. The solution enabled fast growth and high engagement in the banking sector.
Show More..

Perx Lifestyle Marketing Platform helped Trust Bank cut customer acquisition cost from $303 to $9, a 33× reduction. The bank used... gamified engagement and adaptive rule engine to run up to 15 campaigns, including digital stamp cards and personalized nudges. Perx-powered campaigns drove $6.6M in transaction value, 25,200 referrals, and 32,000 new customers. The platform sustained a 70%+ engagement rate and 72% returning customer rate. Trust Bank managed 400+ merchant rewards and activated non-responsive users with behavior-led nudges.
Show More..

Perx Lifestyle Marketing Platform helped Singapore's largest bank boost monthly active users by 25%. The bank used over 300 gamified,... mobile-first micro-experiences to engage more than 4 million customers. These experiences drove 221,000 extra customer actions in one year. The solution created 15 million customer-brand touchpoints, making engagement more frequent and meaningful. Perx enabled the bank to scale digital engagement without heavy IT work.
Show More..

Perx Connect+ helped a leading global bank boost employee engagement to 71 percent. The bank replaced low-response email and pin-up... displays with a mobile-first, gamified rewards program for Chinese New Year. Over 7,300 employees received digital red packets, making it easy to access and redeem rewards. The campaign achieved one of the highest engagement rates in the bank’s history. Employees enjoyed a more interactive and culturally relevant experience.
Show More..

Perx Connect+ loyalty engagement platform helped Singapore’s first digital-native bank acquire 300,000 customers in just 60 days. The bank used... over 500 gamified micro-experiences to drive 4.3 million customer interactions. Personalized rewards and in-app challenges boosted daily engagement. Customers averaged 6 daily touchpoints per active user. The solution created over 240 million customer-brand touchpoints since launch.
Show More..

Perx Connect+ loyalty engagement platform helped a leading next gen bank boost overseas credit card spend. The bank used AI-powered... campaigns, instant rewards, and real-time analytics to target premium customers. The campaign reached 21,000 customers and achieved a 91 percent engagement rate. Over 500,000 instant rewards, including 10 million KrisFlyer miles, were delivered. The result was $18 million in new revenue from high-end credit card users.
Show More..

Perx Connect+ loyalty engagement platform helped SMBC Indonesia’s Jenius Bank drive $599M in customer spend. The bank used Perx’s gamification... engine to reward micro-actions and trigger personalized nudges for every IDR 10,000 spent. This approach activated 145,000 unique customers and achieved a 55% earn-to-burn ratio. Customers averaged $460 monthly credit card spend, 67% above the national average. The solution boosted loyalty and changed spending habits for the digital bank.
Show More..

Perx Connect+ helped Singapore’s leading telco boost customer engagement. The telco moved from monthly bill interactions to daily mobile experiences.... Over 700,000 monthly active users engaged with gamified campaigns. In six months, users grew by 190%, 1.8 million rewards were issued, and 85% of players returned. Targeted game segments drove 19x higher voucher redemption than generic rewards.
Show More..

Perx helped one of Asia’s largest telcos double its revenue in just 12 weeks. The telco used Perx to relaunch... its lifestyle app as a rewards marketplace. Millions of customers engaged daily, with over 100,000 rewards redeemed in 48 hours and 2 million total redemptions. The platform onboarded 700+ merchants and 6000+ rewards, driving 2.5 million new customer interactions each day. The telco saw stronger customer retention and double-digit campaign ROI.
Show More..

Perx Connect+ helped a top Singapore telco boost customer engagement. The telco moved from monthly bill interactions to daily mobile... experiences. Over 700,000 monthly active users joined, with a 190% user growth in six months. The telco issued 1.8 million rewards and kept a 70% active user rate. Gamified campaigns drove 19x higher voucher redemption and 85% repeat engagement.
Show More..

Perx Connect+ helped one of Asia’s largest telcos double its revenue in just 12 weeks. The telco faced low daily... engagement and a costly, ineffective loyalty program for its 12 million customers. Perx enabled a mobile-first rewards marketplace with gamified engagement and real-time nudges. Over 2.5 million new customer interactions happened daily, and more than 2 million rewards were redeemed. The telco onboarded 700+ merchants and 6000+ rewards, driving strong customer retention and double-digit campaign ROI.
Show More..

Perx Connect+ loyalty engagement platform helped StarHub boost customer engagement. The platform increased customer stickiness and improved NPS. StarHub saw... incremental revenue growth from more meaningful customer interactions. The solution enhanced their loyalty and retention programs. Maneesh Varma, vice president of marketing at StarHub, praised the results.
Show More..

Perx helped a leading luxury mall group in Southeast Asia boost engagement and loyalty. The group had 1.8 million users,... but only 0.2% engaged with their loyalty program. Perx added gamified features like spin-the-wheel and stamp cards to the app. In 29 days, the group saw $1.4M in extra customer spend and activated over 1.4M users. The campaign achieved a 76% earn-to-burn ratio, showing high reward relevance.
Show More..

Perx Connect+ loyalty engagement platform helped a leading Southeast Asian luxury mall group boost engagement and loyalty. The mall had... 1.8 million users but only 0.2% engaged with its loyalty program. Perx added gamified features like spin-the-wheel and stamp cards to the app. In 29 days, the mall saw $1.4M in extra customer spend and activated over 1.4M users. The campaign achieved a 76% earn-to-burn ratio, showing high reward relevance and strong campaign quality.
Show More..

Perx Connect+ loyalty engagement platform helped a leading mall operator in Southeast Asia boost footfall and customer engagement. The operator faced... slow campaign cycles and low targeting accuracy across 4000 malls and 18 million customers. Perx used AI-driven segmentation and gamified campaigns to target 150,000 customers for reactivation. Two campaigns achieved over 60% response rates, increased mall visits, and improved loyalty program sign-ups. Real-time rewards and personalized experiences drove measurable revenue lift.
Show More..

Perx Connect+ loyalty engagement platform helped a leading Southeast Asian luxury mall activate 1. 8 million members. The mall used...gamified, personalized campaigns like spin-the-wheel, stamp cards, and geo-fenced rewards. In just 29 days, these targeted campaigns drove $1.4 million in incremental spend and 566+ transactions. The earn-to-burn ratio reached 76%. Segmentation-driven rewards increased visits and redemptions.
Show More..

Perx helped the Philippines’ largest pawnshop chain boost revenue per branch visit. The company ran nine intent-aware campaigns across 3,500... branches, targeting specific products and customer segments. These campaigns issued 47 million raffle tickets and drove ₱27.9B in net deposits. The result was S$10.3M in net lending profits and a 32x return on subscription cost. Reward spend stayed below 0.02% of deposits in most campaigns.
Show More..

Perx helped Hoolah cut customer acquisition costs by 67%. Hoolah used gamification, referral leaderboards, and merchant-funded rewards to boost engagement.... Monthly acquisitions rose 23%. Win-back campaigns reactivated 51% of dormant users. Guided onboarding drove 83% activation in 30 days. Merchant-funded campaigns increased partner transaction volume by 36%. Reward costs dropped 19%. Hoolah built a sustainable loyalty ecosystem with Perx.
Show More..

Perx Connect+ loyalty engagement platform helped Capitec Bank boost customer engagement. The bank faced slow campaign cycles and points fatigue... among its 14 million customers. Perx enabled gamified in-app journeys and instant rewards, driving 8.2 million transactions. Capitec achieved a 37% MAU rate, 188 extra transactions per active user, and unlocked R1.3 billion in transaction value. The program delivered a 1.2× ROI in seven months and ranked #1 in South Africa for loyalty.
Show More..

Perx Connect+ helped Hoolah cut customer acquisition costs by 67%. Hoolah used gamified engagement, referral leaderboards, and merchant-funded rewards to... boost user activity. Monthly acquisitions rose 23%. Win-back campaigns reactivated 51% of dormant users. Guided onboarding drove 83% activation in 30 days. Merchant-funded campaigns increased partner transaction volume by 36%. Reward costs dropped 19%.
Show More..