Ottspott: Reviews, Testimonials and Expert Opinions

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Ottspott - All inclusive business phone system for Slack ...

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Ottspott Overview

Here’s the scoop on Ottspott! We've gathered over 132 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Ottspott, InformaCast, Twilio Programmable Voice, SpitFire Dialers, Google Voice, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Ottspott is right for your needs? Our Cuspera AI engine can evaluate how Ottspott fits your specific business needs, industry, and context. Get your personalized assessment report today.

Ottspott supports business activities such as:

Call Recording
Conference Call Management
Tracking & Monitoring Communications
Helpdesk Management
Measuring Customer Satisfaction

Ottspott can help you with many business goals, such as Increase Sales & Revenue, and Acquire Customers. It can help manage these activities if you use Phone Calls Offline Events etc. for these needs. As a solution, Ottspott's capabilities include Recording, and Alerts: Popups & Notifications.

Reviews

"...Synchronize calls, call recording files, voicemails and missed call logs ...." Peer review

Cuspera Reviews

13 buyers and buying teams have used Cuspera to assess how well Ottspott solved their Contact Center Software needs. Cuspera uses 132 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Ottspott.

See all business priorities

Use Cases

Peers recommend Call Recording , Conference Call Management , Tracking & Monitoring Communications , as the business use cases that they have been most satisfied while using Ottspott.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES	RATINGS	CUSTOMER AND EXPERT EXPERIENCES
Call Recording with Phone Calls	4.68/5 ★ Read Reviews (11)	"...Synchronize calls, call recording files, voicemails and missed call logs ...." Peer review
Conference Call Management with Offline, Events, Trade Shows and Phone Calls	4.28/5 ★ Read Reviews (9)	"...You can easily launch calls or conference calls with a simple bot command. ..." Features
Tracking & Monitoring Communications with Phone Calls, Chat and Slack	4.56/5 ★ Read Reviews (8)	"...Call Monitoring...." Features

PEER EXPERIENCES
Call Recording with Phone Calls	4.68/5 ★ Read Reviews (11)
"...Synchronize calls, call recording files, voicemails and missed call logs ...." Peer review
Conference Call Management with Offline, Events, Trade Shows and Phone Calls	4.28/5 ★ Read Reviews (9)
"...You can easily launch calls or conference calls with a simple bot command. ..." Features
Tracking & Monitoring Communications with Phone Calls, Chat and Slack	4.56/5 ★ Read Reviews (8)
"...Call Monitoring...." Features

8+ more Business Use Cases

Our AI advisor, Wyz, harnessed 132 insights from peers and experts to help you assess how these Ottspott use cases fit your Contact Center Software needs.

Based on peer insights

Cuspera recommends Ottspott for

	Use Cases	Call Recording , Conference Call Management , Tracking & Monitoring Communications
	Medium	Phone Calls, Offline, Events
	Features	Recording, Alerts: Popups & Notifications
	Business Priorities	Increase Sales & Revenue, Acquire Customers