OneContact CC - IP-based Multimedia Contact Center ...
AI Powered
Latest Product Updates and Feature Enhancements on OneContact CC
From Search to Found: Introducing KYRA, Our New Knowledge Base Feature
Collab introduced KYRA, an AI-powered feature in their help desk system, to improve access to their knowledge base. KYRA helps users quickly find relevant documentation, enhancing the customer experi...ence.
From Search to Found: Introducing KYRA, Our New Knowledge ...
Collab introduced KYRA, an AI-powered feature that helps users easily find documentation within their knowledge base, improving access to information for customers and partners.
Strategic Partnerships and Integrations of OneContact CC
Cirion expands partnership with Collab to launch Nubitalk in LATAM
Cirion Technologies has expanded its partnership with Collab to launch Nubitalk, Collabs cloud-based contact center solution, across Latin America. Nubitalk, now hosted on Microsoft Azure, delivers a...dvanced customer experience features such as AI, sentiment analysis, and gamification to regional clients via the public cloud.
