Nuance Digital Engagement Platform: Product updates, Customer stories, and Insights | 2026 Cuspera

Tungsten TotalAgility Cloud helped Danfoss stop system overloads during year-end financial closure. Before, their on-premise system crashed and blocked invoice processing. After moving to the cloud, ...Danfoss saw zero overloads and finished year-end tasks on time. Manual work and human errors dropped. Invoice processing became reliable and fast.
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Acrisure uses Tungsten Automation's Copilot in TotalAgility 8 to drive business growth. The company leverages generative AI and workflow automation to keep pace with rapid changes in the fintech sect...or. Acrisure partners with ImageTech Systems for design and implementation. The solution helps streamline processes and supports Acrisure's vision to transform financial services. Leaders at Acrisure highlight the alignment of Tungsten Automation's vision with their own.
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Tungsten AP Essentials helped Myhealth Medical Group automate accounts payable. The group operates 100 clinics and serves over one million patients yearly. Automation led to 100% invoice-processing a...ccuracy and a 30% reduction in AP workloads. The solution replaced manual invoice processing, improved cashflow visibility, and supported rapid business growth. No double payments occurred after implementation, according to the financial controller.
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Rabobank is using automation to improve their banking services. They have many local banks in the Netherlands and international operations. Employees often do repetitive tasks that don't add value. A...utomation helps them focus on important work. This makes employees more valuable to the company and customers.
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Tungsten Power PDF helped Heuking, a top German law firm, standardize their PDF workflows. The firm needed a secure, reliable solution for document-heavy legal work. Tungsten Power PDF reduced traini...ng needs and replaced unsupported freeware. All 1,100 employees now use the same platform across eight offices. The solution improved cost control and efficiency for Heuking.
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Tungsten Automation helped Ryder System, Inc. automate key business processes. Ryder saw a full return on investment in the first six months. The company used robotic process automation to improve ef...ficiency. Ryder continues to expand its automation program. Leaders at Ryder value innovation and open-mindedness in technology adoption.
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