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Hospitality Case Studies and Customer Success Stories with Mitel OpenScape Voice
Lenkerhof Hotel and Gourmet Spa Resort - Hospitality
Unify OpenScape Business helped Lenkerhof Hotel and Gourmet Spa Resort modernize its old phone system. The hotel needed reliable, secure,... and cost-efficient communications for staff and guests. The new hybrid telephony system connects the entire resort, including restaurants and outdoor areas. Staff now answer calls quickly and personally, and guests get better service. The solution improved employee productivity and guest satisfaction. Integration with hotel systems means fewer mistakes and more efficient operations.
Lenkerhof Hotel and Gourmet Spa Resort - Hospitality
Unify OpenScape Business helped Lenkerhof Hotel and Gourmet Spa Resort modernize its old phone system. The hotel needed reliable, secure,... and cost-efficient communications for staff and guests. The new hybrid telephony system connects the entire resort, including restaurants and outdoor areas. Staff now answer calls quickly and personally, and guests get better service. The solution improved employee productivity and guest satisfaction. Integration with hotel systems means fewer mistakes and more efficient operations.
Lenkerhof Hotel and Gourmet Spa Resort - Hospitality
Unify OpenScape Business helped Lenkerhof Hotel and Gourmet Spa Resort modernize its old phone system. The hotel needed reliable, secure,... and cost-efficient communications for staff and guests. The new hybrid telephony system connects the entire resort, including restaurants and outdoor areas. Staff now answer calls quickly and personally, and guests get better service. The solution improved employee productivity and guest satisfaction. Integration with hotel systems means fewer mistakes and more efficient operations.
Education Case Studies and Customer Success Stories with Mitel OpenScape Voice
Binghamton University - Education
Mitel provided Binghamton University with on-premise communications solutions across three campuses. The university needed a flexible and affordable system to... manage complex telecommunications, including emergency and courtesy phones. Mitel delivered a demo system the same day, outpacing competitors. The platform's easy interface and low cost helped the university keep chargeback rates stable for a decade. Since 2012, the annual chargeback rate increased by only 20 cents, supporting efficient operations and cost control.
Binghamton University - Education
Mitel provided Binghamton University with on-premise communications solutions across three campuses. The university needed a flexible and affordable system to... manage complex telecommunications, including emergency and courtesy phones. Mitel delivered a demo system the same day, outpacing competitors. The platform's easy interface and low cost helped the university keep chargeback rates stable for a decade. Since 2012, the annual chargeback rate increased by only 20 cents, supporting efficient operations and cost control.
Binghamton University - Education
Mitel provided Binghamton University with on-premise communications solutions across three campuses. The university needed a flexible and affordable system to... manage complex telecommunications, including emergency and courtesy phones. Mitel delivered a demo system the same day, outpacing competitors. The platform's easy interface and low cost helped the university keep chargeback rates stable for a decade. Since 2012, the annual chargeback rate increased by only 20 cents, supporting efficient operations and cost control.
Government Administration Case Studies and Customer Success Stories with Mitel OpenScape Voice
City of Baltimore - Government Administration
Mitel MiVoice Business and MiContact Center helped the City of Baltimore modernize its communications. The city replaced an old phone... system with a secure, scalable VoIP and unified communications platform. Moves, adds, and changes now take hours instead of days. The city cut carrier costs by 75% and saves $2 million yearly. The new system supports over 20,000 devices and improved service during the COVID-19 lockdown.
City of Baltimore - Government Administration
Mitel MiVoice Business and MiContact Center helped the City of Baltimore modernize its communications. The city replaced an old phone... system with a secure, scalable VoIP and unified communications platform. Moves, adds, and changes now take hours instead of days. The city cut carrier costs by 75% and saves $2 million yearly. The new system supports over 20,000 devices and improved service during the COVID-19 lockdown.
City of Baltimore - Government Administration
Mitel MiVoice Business and MiContact Center helped the City of Baltimore modernize its communications. The city replaced an old phone... system with a secure, scalable VoIP and unified communications platform. Moves, adds, and changes now take hours instead of days. The city cut carrier costs by 75% and saves $2 million yearly. The new system supports over 20,000 devices and improved service during the COVID-19 lockdown.