Matrix42 - Collaboration and Productivity: Use Cases, Capabilities & Competitors

Matrix42 helped the University of Vienna standardize software asset management. The university replaced two old systems with one integrated solution. They now track assets, licenses, and costs in a s...ingle platform. IT managers get daily reports for better control. The solution manages 19,200 clients and 268 software products. Since 2015, it has processed 265,000 transactions.
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Matrix42 Enterprise Service Management helped Sprinkenhof standardize and automate IT service processes. The company used Matrix42's SAM tool to record IT assets and prepare for ISO/IEC 27001 certifi...cation. Automation features enabled most certification requirements to be met out of the box. Sprinkenhof implemented a ticketing system and renewed their IT infrastructure. They achieved ISO/IEC 27001 certification in February 2020.
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Matrix42 Enterprise Service Management helped Habau Group automate IT asset and service management. The company unified three IT departments and replaced manual processes. 3,000 employees now use a s...elf-service portal to request services, hardware, and software. Only three employees are needed to manage the entire tool. The solution improved collaboration and reduced manual workload.
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CORA, a leading French retailer, used Matrix42 ITSM to simplify complex business processes. They unified and digitized IT and business workflows, including HR requests and task automation. The platfo...rm managed 1,800 servers, 6,500 workstations, and over 19,000 mobile devices. CORA improved cost monitoring and employee service experience across the organization. The solution enabled enterprise-wide automation and better service delivery.
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Matrix42 helped Fastweb manage over 390,000 nodes for 300 public sector organizations. Fastweb needed to standardize processes and improve asset, license, and cost visibility. Matrix42 Unified Endpoi...nt Management provided a cost-effective device management solution. The project covered desktops, telephones, servers, and firewalls. Fastweb saw strong results in the first year and is considering expanding the solution.
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Viio’s SaaS Management Platform helped Sambla tackle shadow IT and compliance risks as their SaaS stack grew. Sambla gained real-time visibility into software usage, compliance gaps, and redundant li...censes. The platform enabled centralized contract management and compliance reporting aligned with DORA standards. Sambla reduced compliance risk, avoided license overspend, and improved collaboration between IT and procurement. With Viio, Sambla now manages its SaaS tools with greater control and transparency.
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