Matrix42 Overview

This is a summary of the comprehensive capabilities and benefits of Matrix42 based on over 113 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Matrix42, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Matrix42 is right for your needs? Our Cuspera AI engine can evaluate how Matrix42 fits your specific business needs, industry, and context. Get your personalized assessment report today.

Matrix42 supports business activities such as:

  • Measuring Customer Satisfaction
  • Measuring Net Promoter Score
  • Market Research
  • Contract Management
  • Offer Management

Matrix42 can help you with many business goals, such as Enter New Markets Internationally Or Locally, Improve Visibility, Enhance Customer Relationships, Scale Best Practices, and Establish Thought Leadership. It can help manage these activities if you use Promotions for these needs.

Matrix42 was founded in 1992.

Reviews

"...Anyone who values user satisfaction should use Enterprise Manager for SCCM from Matrix42...." Peer review by Andreas Romer, Director Support Center Desktop, ZF Friedrichshafen AG

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Matrix42 solved their Collaboration and Productivity needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Business Priorities

Enter New Markets Internationally Or Locally and Improve Visibility are the most popular business priorities peers achieved using Matrix42.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Measuring Customer Satisfaction , Measuring Net Promoter Score , Market Research , as the business use cases that they have been most satisfied while using Matrix42.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Measuring Customer Satisfaction

4.22/5 ★

Read Reviews (3)

"...Anyone who values user satisfaction should use Enterprise Manager for SCCM from Matrix42...."
Measuring Net Promoter Score with Promotions

3.72/5 ★

Read Reviews (1)

"...For more information about the Net Promoter Score, click here. ..." Digital Workspace Management Simplify & Secure Digital Work
Market Research

3.75/5 ★

Read Reviews (1)

"...Market study KuppingerCole Leadership Compass Unified Endpoint Management...." Digital Workspace Management Simplify & Secure Digital Work
PEER EXPERIENCES
Measuring Customer Satisfaction

4.22/5 ★

Read Reviews (3)

"...Anyone who values user satisfaction should use Enterprise Manager for SCCM from Matrix42...." Peer review by Andreas Romer, Director Support Center Desktop, ZF Friedrichshafen AG
Measuring Net Promoter Score with Promotions

3.72/5 ★

Read Reviews (1)

"...For more information about the Net Promoter Score, click here. ..." Digital Workspace Management Simplify & Secure Digital Work
Market Research

3.75/5 ★

Read Reviews (1)

"...Market study KuppingerCole Leadership Compass Unified Endpoint Management...." Digital Workspace Management Simplify & Secure Digital Work

4+ more Business Use Cases

Our AI advisor, Wyz, harnessed 113 insights from peers and experts to help you assess how these Matrix42 use cases fit your Collaboration and Productivity needs.

Peers used Matrix42 to Enter new markets internationally or locally and Improve visibility

IT and Other Capabilities

for Matrix42

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.30/5 ★

Read Reviews (5)
Data Export

3.70/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.30/5 ★

Read Reviews (5)
Data Export

3.70/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.27/5 ★

Read Reviews (5)
Email Support

4.01/5 ★

Read Reviews (3)
Chat Support

4.01/5 ★

Read Reviews (3)
Phone Support

4.01/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.27/5 ★

Read Reviews (5)
Email Support

4.01/5 ★

Read Reviews (3)
Chat Support

4.01/5 ★

Read Reviews (3)
Phone Support

4.01/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.49/5 ★

Read Reviews (2)
Custom Reports

4.55/5 ★

Read Reviews (8)
Analytics

3.69/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.49/5 ★

Read Reviews (2)
Custom Reports

4.55/5 ★

Read Reviews (8)
Analytics

3.69/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Matrix42

Top Failure Risks for Matrix42

Vendor Profile Details

Company Name

Matrix42

Company Website

https://www.matrix42.com/en

Year Founded

1992

HQ Location

Frankfurt, Germany

Employees

501-1000

Social

Financials

PRIVATE