Matrix42: Product updates, Customer stories, and Insights | 2026 Cuspera

Matrix42 IGA helped A-Insinöörit improve their IT processes. They used Matrix42's cloud-based SaaS for identity and access management. The company wanted a user-friendly and scalable service. Matrix4...2 IGA gave them more transparency, better usability, and easier audits. The solution also supported their digital transformation and remote work needs.
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Matrix42 helped the City of Tampere meet strict data security and control needs. The city needed a service management solution that followed local regulations and kept data in their control. Matrix42... provided services in the local language and ensured data privacy with compliant cloud solutions. Local support teams delivered fast and reliable help. The City of Tampere now has a trusted European partner for service management.
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Matrix42 helped Sollentuna kommun improve their service management. The solution made IT asset management easier. Sollentuna kommun can now track and manage all IT assets in one place. This saves tim...e and money. Matrix42 supports better control and efficiency for government administration.
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Matrix42 ITSM helped WITTMANN Group merge two IT departments into one global unit. The company replaced multiple ticket systems with a unified service desk. This improved task assignment, knowledge s...haring, and process transparency. The new system cut process runtimes, reduced costs, and improved compliance. Users now benefit from easier onboarding and better service tracking.
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Matrix42 Enterprise Service Management helped Sprinkenhof standardize and automate IT service processes. Sprinkenhof needed a scalable IT management solution and aimed for ISO/IEC 27001 certification.... They used Matrix42's SAM tool to record IT assets and prepare for certification, with many requirements met through automation. A new ticketing system helped them address issues and integrate external partners. Sprinkenhof now has easy access to all IT assets and improved process efficiency.
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Matrix42 helped Better Collective control software assets and cut costs. The solution gave full visibility into software and licenses. Better Collective used Matrix42 to optimize IT asset management.... This improved cost efficiency and asset tracking. The company gained better control over software spending.
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