Latest Product Updates and Feature Enhancements on Lumen contact center solutions

 

Matter 2026 update boosts CenturyLink smart home potential

The Matter 2026 update enhances CenturyLink's smart home capabilities, potentially improving interoperability and user experience for its residential services.

Read on →

Strategic Partnerships and Integrations of Lumen contact center solutions

 

Lumen expands its US network with NorthLine, new fiber route

Lumen Technologies announced the expansion of its US network with NorthLine, a new fiber route connecting Seattle to Minneapolis. This route will support 100G and 400G wavelength services, enhancing ...connectivity across the northern US corridor. It aims to simplify network architectures and support AI and cloud infrastructure growth by providing direct routing options and reducing reliance on multi-provider infrastructure.

Read on →
 

Lumen expands northern US reach with new route

Lumen Technologies has expanded its U.S. network with a new route connecting Seattle to Minneapolis, targeting emerging data center hubs. The Northline route supports 100G and 400G wavelength service...s, enhancing connectivity for enterprises, cloud providers, and AI firms. This expansion is part of Lumen's broader strategy to support AI infrastructure growth and improve last-mile connectivity.

Read on →

Leadership and Executive Team Updates at Lumen contact center solutions

 

Lumen Elevates Melissa Mann and Jessica Taylor to Chief Officer Roles ...

Lumen Technologies has promoted Melissa Mann to Chief Public Policy Officer and Jessica Taylor to Senior Vice President and Chief Communications Officer. These appointments highlight Lumen's focus on... strengthening public policy and communications as part of its strategic transformation and engagement with government and enterprise customers.

Read on →

Corporate News and Organizational Updates on Lumen contact center solutions

 

CenturyLink closing Platteville office

CenturyLink is closing its Platteville office and will no longer offer its Prism TV service to new customers, except for "qualified" ones. Instead, it will provide DirecTV services through a partners...hip with AT&T. The closure is part of CenturyLink's ongoing evaluation of its operations to meet business needs.

Read on →