Loyalty Operator Overview
This is a summary of the comprehensive capabilities and benefits of Loyalty Operator based on over 92 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Loyalty Operator, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Loyalty Operator is right for your needs? Our Cuspera AI engine can evaluate how Loyalty Operator fits your specific business needs, industry, and context. Get your personalized assessment report today.
Loyalty Operator supports business activities such as:
- Loyalty Management
- Engagement Management
- Relationship Management
- Campaign Management
- Segmentation And Targeting
Loyalty Operator can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. It can help manage these activities if you use E-Mail for these needs. As a solution, Loyalty Operator's capabilities include Rewards, and Gamification.
Loyalty Operator Education Vertical is its biggest customer base.
Reviews
"We chose ADELYA for its experience and expertise in loyalty business. The Loyalty Operator Platform covers our technical needs and has a mobile environment allowing fast integration, all for a very attractive functionality/price ratio. We were also ...seduced by the human dimension of the company. The good understanding with the team was a decisive factor in our decision " - Richard ZUBER
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Loyalty Operator solved their Customer Loyalty Management needs. Cuspera uses 92 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Loyalty Operator.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Relationship Management , as the business use cases that they have been most satisfied while using Loyalty Operator.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with E-Mail |
4.69/5 ★ |
"...Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty...." Testimonial by Genevi ve LEJEUNE, Responsible for Development, GRECO |
| identify target customers |
4.16/5 ★ |
"...With the customer relationship management tool, users can create template-based emails, segment customers for targeting and automate marketing communications...." Peer review |
| Engagement Management with E-Mail |
4.50/5 ★ |
"...Unlimited users, managed customers and emails sent. ..." Le Meilleur de la Technologie pour votre Relation Clients |
| engaging and following up |
4.11/5 ★ |
"...The follow-up and the assistance are also noticable since the operational use, which is very valuable for the field teams..." Testimonial by Pascale MAUREL, Tourist Office, Aix-en-Provence |
| Relationship Management with E-Mail |
4.46/5 ★ |
"...With the customer relationship management tool, users can create template-based emails, segment customers for targeting and automate marketing communications...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with E-Mail |
4.69/5 ★ |
"...Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty...." Testimonial by Genevi ve LEJEUNE, Responsible for Development, GRECO |
|
| identify target customers |
4.69/5 ★ |
| Engagement Management with E-Mail |
4.50/5 ★ |
"...Unlimited users, managed customers and emails sent. ..." Le Meilleur de la Technologie pour votre Relation Clients |
|
| engaging and following up |
4.50/5 ★ |
| Relationship Management with E-Mail |
4.46/5 ★ |
"...With the customer relationship management tool, users can create template-based emails, segment customers for targeting and automate marketing communications...." Peer review |
|
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We chose ADELYA for its experience and expertise in loyalty business. The Loyalty Operator Platform covers our technical needs and has a mobile environment allowing fast integration, all for a very attractive functionality/price ratio. We were also seduced by the human dimension of the company. The... good understanding with the team was a decisive factor in our decision |
|
|
Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty. The retailers can organize raffles or set up a system of winning credits in order to galvanise their customer relationship. The inhabitants ...also quickly adopted the card, since in 2 months 2 000 customers already own it |
|
|
In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and personalized interaction, participating in building a ...lasting relationship with customers |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Richard ZUBER Responsible for Marketing and Collaborative V and B |
We chose ADELYA for its experience and expertise in loyalty business. The Loyalty Operator Platform covers our technical needs and has a mobile environment allowing fast integration, all for a very attractive functionality/price ratio. We were also seduced by the human dimension of the company. The... good understanding with the team was a decisive factor in our decision |
|
Genevi ve LEJEUNE Responsible for Development GRECO |
Reliable and fast to put in place, ADELYA Loyalty Operator was recommended to us by the CCI of Alsace in order to modernize our program of collective loyalty. The retailers can organize raffles or set up a system of winning credits in order to galvanise their customer relationship. The inhabitants ...also quickly adopted the card, since in 2 months 2 000 customers already own it |
|
C dric PLESSIS Responsible for Marketing and Communication Le Club Golf |
In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and personalized interaction, participating in building a ...lasting relationship with customers |
Popular Business Setting
for Loyalty Operator
Top Industries
- Education
- Transportation/Trucking/Railroad
- Real Estate
Popular in
Peer and Expert Opinion on Features
for Loyalty Operator
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (8) |
| Gamification | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (8) |
| Gamification | Read Reviews (8) |
IT and Other Capabilities
for Loyalty Operator
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| Data Export | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (13) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Loyalty Operator
Top Failure Risks for Loyalty Operator
Vendor Profile Details
Company Name
ADELYA
Company Website
https://www.adelya.com/en/HQ Location
GREEN PARK XI – 298, ALLÉE DU LAC, 31670 LABÈGE, FRANCE
Employees
5001-10000
Social
Financials
IPO
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