Adelya Loyalty Operator Overview

Adelya's Loyalty Operator is a comprehensive solution targeting customer loyalty management. With 15 years of experience and a user base of 30,000, this software facilitates robust customer relationships through its omnichannel capabilities. Businesses can leverage its automated features to enhance client engagement and retention. The platform is designed to integrate seamlessly with existing systems, allowing for real-time customer interaction and personalized marketing strategies. An intriguing aspect is its ability to provide detailed analytics, offering insights into customer behavior and preferences, which aids in refining marketing efforts for better ROI.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Relationship Management, as the business use cases that they have been most satisfied with while using Adelya Loyalty Operator.

Other use cases:

  • Campaign Management
  • Segmentation And Targeting
  • Relationship Marketing
  • Measuring Customer Satisfaction
  • Advocacy Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Adelya Loyalty Operator.

Other priorities:

See all business priorities See less business priorities

Adelya Loyalty Operator Use-Cases and Business Priorities: Customer Satisfaction Data

Adelya Loyalty Operator works with different mediums / channels such as E-Mail.

Adelya Loyalty Operator's features include Rewards, and Gamification. and Adelya Loyalty Operator support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Adelya Loyalty Operator analytics capabilities include Custom Reports, and Analytics.

Reviews

"In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and pers...onalized interaction, participating in building a lasting relationship with customers" - C dric PLESSIS

Adelya Loyalty Operator, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Loyalty-operator, ADELYA Loyalty Operator, offers a single platform with customizable tools for customer engagement. It supports both online and in-store interactions throughout the customer life cycle.

Popular Business Setting

for Adelya Loyalty Operator

Top Industries

  • Education
  • Transportation/Trucking/Railroad
  • Real Estate

Popular in

Adelya Loyalty Operator is popular in Education, Transportation/Trucking/Railroad, and Real Estate and is widely used by

Comprehensive Insights on Adelya Loyalty Operator Use Cases

How does Adelya Loyalty Operator address your Loyalty Management Challenges?

How can Adelya Loyalty Operator optimize your Engagement Management Workflow?

What makes Adelya Loyalty Operator ideal for Campaign Management?

Customer Testimonials

CUSTOMERS TESTIMONIALS
Adelya Loyalty Operator testimonial

C dric PLESSIS

Responsible for Marketing and Communication

Le Club Golf
In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and personalized interaction, participating in building a ...lasting relationship with customers

Testimonial By C dric PLESSIS
Adelya Loyalty Operator testimonial

Richard ZUBER

Responsible for Marketing and Collaborative

V and B
We chose ADELYA for its experience and expertise in loyalty business. The Loyalty Operator Platform covers our technical needs and has a mobile environment allowing fast integration, all for a very attractive functionality/price ratio. We were also seduced by the human dimension of the company. The... good understanding with the team was a decisive factor in our decision

Testimonial By Richard ZUBER
Adelya Loyalty Operator testimonial

Aur lie GIGUET

Responsible for Mission

Cluses la Commer ante
We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according to its business strategy. After 10 months of oper...ation, 40 merchants have joint this program and more than 5,000 cards have been created

Testimonial By Aur lie GIGUET
CUSTOMERS TESTIMONIALS
Adelya Loyalty Operator testimonial

C dric PLESSIS

Responsible for Marketing and Communication

Le Club Golf
In order to strengthen its customer relations, LeClub Golf has developed marketing automation and automatic campaigns via the Loyalty Operator platform. Welcome message, birthday, confirmation of booking ... These emails ensure an effective and personalized interaction, participating in building a ...lasting relationship with customers

Testimonial By C dric PLESSIS
Adelya Loyalty Operator testimonial

Richard ZUBER

Responsible for Marketing and Collaborative

V and B
We chose ADELYA for its experience and expertise in loyalty business. The Loyalty Operator Platform covers our technical needs and has a mobile environment allowing fast integration, all for a very attractive functionality/price ratio. We were also seduced by the human dimension of the company. The... good understanding with the team was a decisive factor in our decision

Testimonial By Richard ZUBER
Adelya Loyalty Operator testimonial

Aur lie GIGUET

Responsible for Mission

Cluses la Commer ante
We have chosen to implement a collective card based on individual loyalty, specific to each business. Each merchant is free to choose his program and to customize it as he wishes. In this way everyone creates their own client base and acts according to its business strategy. After 10 months of oper...ation, 40 merchants have joint this program and more than 5,000 cards have been created

Testimonial By Aur lie GIGUET

Case Studies

Consumer Services

CASE STUDY Les Biens en Commun

Adelya Loyalty Operator helped Les Biens en Commun improve customer engagement. The company wanted to encourage people to rent items instead of buying. They used connected lockers and a web app for e...asy rentals. The solution made it simple for users to reserve and pick up items. Les Biens en Commun saw strong adoption in four cities and positive feedback from users, especially women. The platform supported their mission of sharing and reducing consumption.

Read more →
Retail

CASE STUDY Union des commerçants, artisans et professions libérales de Sartrouville (UCAPS)

Loyalty Operator helped UCAPS launch the Unique loyalty card in Sartrouville. The goal was to bring shoppers back to the city center and unite local merchants. The program started with 14 stores and ...grew to nearly 30. Over 3,200 residents now use the card for rewards and special offers. Merchants saw more store visits and higher spending. The platform made it easy to run events and keep customers engaged all year.

Read more →
Retail

CASE STUDY Proxi Tantonville

Adelya Loyalty Operator helped Proxi Tantonville launch a new loyalty program. The old program did not fit customer habits, so few people used it. With Adelya, customers now get 2% back on purchases,... 5% on Wednesdays, and 10% on their birthday. The platform is easy to use for tracking results and sending campaigns. After launching the new program, the average basket size for loyalty members nearly doubled in a short time.

Read more →
Retail

CASE STUDY Les Boutiques de Saint-Quentin

Adelya's Loyalty Operator helped Les Boutiques de Saint-Quentin modernize their loyalty card program. The new contactless card replaced 30,000 old cards and enabled NFC technology for 70 local mercha...nts. Merchants can now identify customers at checkout and offer personalized service. In just 1.5 months, 7,000 new consumers joined the program in a city of 60,000. The program rewards purchases and offers perks like free parking, boosting downtown shopping and merchant revenue.

Read more →
Government Administration

CASE STUDY Ville d'Ernée

Adelya helped the ville d'Ernée launch a collective gift card to boost local shopping and fight retail decline. The city wanted a simple platform to manage both loyalty and gift cards for many local ...stores. Adelya's solution let users spend any amount at any partner shop, making the card flexible and attractive. The city worked hard to get more stores to join, including big supermarkets for toy sales at Christmas. Now, 35 local merchants accept the card, helping keep spending in Ernée.

Read more →
Consumer Goods

CASE STUDY Euro Accessoires et CMC Distribution

Loyalty Operator helped Euro Accessoires et CMC Distribution launch the OUIFID loyalty program. The goal was to keep customers coming back and grow brand awareness for their three networks. The platf...orm made it easy to manage loyalty points, create new cards, and send automatic emails for welcome, birthdays, and rewards. Customers could use their points at any store in the network. The solution followed GDPR rules and let each network control its own data. Templates for newsletters helped boost communication and promote special events.

Read more →

Adelya Loyalty Operator Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.45/5 ★

Read Reviews (13)
Analytics

3.39/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.45/5 ★

Read Reviews (13)
Analytics

3.39/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Adelya Loyalty Operator

Top Failure Risks for Adelya Loyalty Operator

Adelya SAS News

Customer

Success Story : Royan et son Pass original succs !

Adelyas Loyalty Operator solution has been implemented by the Office de Tourisme Communautaire Royan Atlantique to support personalized Pass Villgiature and Pass Tourisme programs, enhancing local engagement and tourism management for residents and employees.

Read more →

Adelya SAS Profile

Company Name

Adelya SAS

Company Website

https://www.adelya.com/en/

HQ Location

GREEN PARK XI – 298, ALLÉE DU LAC, 31670 LABÈGE, FRANCE

Employees

5001-10000

Social

Facebook Linkedin Twitter

Financials

IPO