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LogMeIn OpenVoice Product Overview

LogMeIn-OpenVoice offers basic voice conferencing, but GoToMeeting enhances this with video and screen sharing. Meetings can be joined and content shared from any device.

How satisfied the customers are with LogMeIn OpenVoice use-cases

LogMeIn OpenVoice Customer Insights, Testimonials and Case Studies

FUJIFILM - Consumer Electronics - Large

Rescue helped FUJIFILM resolve 69% of Asia Pacific customer support transactions remotely, totaling over 2 million cases per year. The remote support solution reduced field onsite costs and person ho...urs. FUJIFILM increased remote support usage from 27% to 41%. Customer satisfaction improved with predictive technical support. Rescue enabled FUJIFILM to offer new value-added services and open new revenue streams.

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Step 1 Software - Information Technology And Services - Small

LogMeIn Central and Rescue helped Step 1 Software boost security, productivity, and customer satisfaction. The company needed a secure, reliable IT support solution for small business clients. LogMeI...n Central enabled easy remote access and patch management, while Rescue provided instant support for computers and mobile devices. Troubleshooting time dropped by up to 5x, and staff needs decreased by 4–5x. These tools are now critical to Step 1 Software’s IT operations.

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Cobb Technologies - Information Technology And Services - Medium

GoTo Connect and LogMeIn Resolve helped Cobb Technologies manage phone systems and deliver remote support. Cobb Technologies, a leading copier dealer in Virginia, serves over 9,000 clients with offic...e technology and consultancy. The company needed to grow its managed services division. With GoTo solutions, they provided high service levels and met client needs. Deployment was easy and support was responsive.

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Telecom Technicians, Inc. - Information Technology And Services

LogMeIn Resolve helped Telecom Technicians, Inc. cut their tech stack by 80%. The company reduced IT spending by nearly 70%. Sam Kauffmann, IT manager, increased his capacity to support customers by ...50%. TTI now manages both company and customer equipment more easily. LogMeIn Resolve replaced multiple IT support tools with one solution.

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Wipro - Information Technology And Services - Very Large

LogMeIn Rescue and Rescue Lens integrated with Wipro's IT ecosystem to automate service desk operations. The solution enabled seamless remote support for both PC and mobile devices. Wipro saw a 25% r...eduction in on-desk visits using Rescue Lens for remote video support. Service desk agents improved first call resolution and productivity with automated ticketing and detailed reporting. The tools provided reliable end user interactions and enhanced agent efficiency.

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FUJIFILM - Consumer Electronics - Very Large

Rescue helped FUJIFILM resolve 69% of Asia Pacific customer support transactions remotely, totaling over 2 million cases per year. The remote support solution reduced field onsite costs and person ho...urs. FUJIFILM increased remote support usage from 27% to 41%. Customer satisfaction improved with predictive technical support. Rescue enabled FUJIFILM to offer new professional services and value-added support.

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LogMeIn OpenVoice Features

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FEATURE RATINGS AND REVIEWS
CAPABILITIES RATINGS AND REVIEWS

LogMeIn OpenVoice Integrations

LogMeIn OpenVoice integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

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for LogMeIn OpenVoice

Top Failure Risks for LogMeIn OpenVoice

Logmein Inc News

Partnership
 

GoTo Creates New LogMeIn Partner Network to Specifically Serve MSPs, GSIs, and Resellers

GoTo has launched the LogMeIn Partner Network to provide tailored support, incentives, and training for MSPs, VARs, GSIs, and resellers. This new program aims to address the specific needs of partners working with LogMeIn products, offering resources like product training, certifications, and co-marketing opportunities. The initiative seeks to enhance partner growth and competitiveness in the market.

Partnership
 

GoTo launches new LogMeIn Partner Network to drive MSP growth | ChannelPro

GoTo has launched the LogMeIn Partner Network, a new channel initiative aimed at boosting growth for IT partners and managed service providers (MSPs). This program provides access to GoTo's LogMeIn portfolio, including solutions like LogMeIn Resolve and Rescue, and offers tools, incentives, and resources to support resellers, MSPs, and global systems integrators. The initiative includes co-marketing opportunities, training, and tiered incentives to drive demand and revenue growth.

Partnership
 

GoTo Launches New Logmein Partner Network

GoTo has launched the LogMeIn Partner Network to enhance collaboration with IT resellers, MSPs, and GSIs. This initiative offers AI-driven solutions like LogMeIn Resolve and Rescue, along with dedicated support, training, co-marketing opportunities, and reward programs. The network aims to strengthen GoTo's technology partner offerings and invites IT resellers to join for new resources and incentives.

Product
 

GoTo Introduces New AI, Automation, and Management Features to Bolster IT Productivity and Business Value - Business Wire

GoTo introduces new AI, automation, and management features to enhance IT productivity and business value.

Logmein Inc Profile

Company Name

Logmein Inc

Company Website

//logmein.com

Year Founded

2003

HQ Location

320 Summer Street, Boston, MA 02210

Employees

1001-5000

Social

Financials

IPO