Locobuzz unveils ResponseGenie, a powerful generative AI technology to elevate brands' Digital Customer Experience
Locobuzz has launched ResponseGenie, a generative AI-powered response management tool built on Microsoft Azure OpenAI Services. ResponseGenie integrates ChatGPT capabilities to automate and enhance d...igital customer engagement. Early adopter Tata Neu reports faster response times, reduced agent workload, and improved customer experience. The solution targets brands seeking to optimize customer support through advanced AI-driven automation.
Awards, Recognitions, and Industry Achievements of Locobuzz
Locobuzz recognised by Microsoft as AI-first mover for customer experience management, ETCIO
Locobuzz has been recognized by Microsoft as an AI First Mover for its innovative AI-powered customer experience management solutions. The company leverages Azure GPT APIs to enhance agent capabiliti...es, resulting in a 20-30% reduction in average handle time and a 25-40% increase in agent productivity. This recognition highlights Locobuzz's commitment to advancing AI in CXM and its partnership with Microsoft.
