Locobuzz Overview
Locobuzz is an award-winning platform for social media analytics, engagement, and customer experience management. It leverages AI, big data, and automation to streamline customer interactions and monitor marketing effectiveness.
Use Cases
Customers recommend Engagement Management, Social Media Management, Public Relations, as the business use cases that they have been most satisfied with while using Locobuzz.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Locobuzz.
Locobuzz Use-Cases and Business Priorities: Customer Satisfaction Data
Locobuzz works with different mediums / channels such as Social Media.
Locobuzz's features include Dashboard, and Alerts: Popups & Notifications. and Locobuzz support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Locobuzz analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Powerful Smart feature makes managing social channels a breeze...." Peer review by Hitesh S, Executive, Marketing and Advertising
Peer review evidence (same sources as the product rating summary)
"...The easy-to-use workflows help manage your customers with increased responsiveness and effective engagement...." A Unified Customer Experience Platform
"...The reports help us with insights on social media accounts, product feedback and identify after sales service related issue and much more...." Peer review by Sunny J., Manager
"...PR Dashboard should have filters of followers and it should extend its display timeline to past 24 hrs 2...." Peer review by Nandkishor N., Manager Social Listening and Command Center , Telecommunications
Locobuzz, belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Locobuzz
Top Industries
- Marketing and Advertising
- Telecommunications
- Banking
Popular in
- Large Enterprise
- Mid Market
- Enterprise
Locobuzz is popular in Marketing And Advertising, Telecommunications, and Banking and is widely used by Large Enterprise, Mid Market, and Enterprise.
Locobuzz Customer wins, Customer success stories, Case studies
What makes Locobuzz ideal for Engagement Management?
How does Locobuzz facilitate Public Relations?
How efficiently Does Locobuzz manage your Reputation Management?
29 buyers and buying teams have used Cuspera to assess how well Locobuzz solved their Social Media Marketing needs. Cuspera uses 281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.
A leading lender - Financial Services - Large
an automobile stalwart - Automotive
Hyundai Motor India - Automotive - Very Large
India's largest bank - Banking - Very Large
India's largest airline - Airlines - Very Large
Peers used Locobuzz for engagement management and social media management
Locobuzz Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (47) |
| Custom Reports | Read Reviews (39) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Analytics | Read Reviews (47) |
| Custom Reports | Read Reviews (39) |
Software Failure Risk Guidance
?for Locobuzz
Overall Risk Meter
Top Failure Risks for Locobuzz
Locobuzz Solutions Private Limited. News
Newsroom | Media Coverage & Press Mentions | Locobuzz
Locobuzz has been recognized by Microsoft as an AI-first mover in customer experience management. Additionally, Locobuzz has launched an AI-powered platform, CMOverse.ai, and expanded into the Middle East through a partnership with Al-Mulla Media.
Keyword Listening Made Easy with Locobuzz CX Suite
Locobuzz CX Suite enhances keyword listening by offering real-time data, advanced filters, and customizable dashboards. This tool helps businesses track specific keywords across platforms, providing insights into customer sentiment, market trends, and brand reputation. It simplifies the process, enabling companies to make informed marketing and customer experience decisions.
ResponseGenie: GPT-powered response generator for your CX
Locobuzz introduced Response Genie, a GPT-powered tool designed to enhance customer support by integrating automation with brand-specific knowledge. It addresses limitations of generic AI models like ChatGPT by using a Knowledge Base for context-aware, personalized responses. This tool improves efficiency, standardizes interactions, and supports multilingual communication, ultimately boosting customer engagement and satisfaction.
Social Scheduling Made Easy with Locobuzz
Locobuzz introduces a social scheduling tool designed to enhance social media management for businesses. This tool allows for advanced scheduling across multiple platforms, optimizing posting times based on audience behavior and platform-specific peak hours. It aims to increase engagement and streamline operations with features like a unified publishing calendar, collaboration workflows, and analytics-driven optimization, making it ideal for large businesses managing diverse social media accounts.
Locobuzz Solutions Private Limited. Profile
Company Name
Locobuzz Solutions Private Limited.
Company Website
https://locobuzz.com/HQ Location
B-707, Everest Chambers, Andheri-Kurla Road, Mumbai, Maharashtra 400059, IN
Employees
51-100
Social
Financials
PRIVATE
What benefits does Locobuzz offer for Social Media Management?